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The best marketing app that helps you with anything and everything.
What do you like best about the product?
Their support team. Always there to help you 24/7 on, that too on priority.
What do you dislike about the product?
How can someone be managing such a huge database and be available all the time to solve queries. Beleive me you are just a text away and they'll be right there helping you.
What problems is the product solving and how is that benefiting you?
Any and every problem. From uploading data to creating campaigns. They have proved themselves and are beneficial everytime.
Recommendations to others considering the product:
You don't have to think much. This is it! This is the only genuine platform that will walk you through your marketing journey and meet your expectations.
Good tool with great supports
What do you like best about the product?
MoEngage helps our website tracking user behavior with fully eCommerce data and provides the channels for engaging with them.
What do you dislike about the product?
Take more time for integration than I expect.
What problems is the product solving and how is that benefiting you?
Fully tracking for eCommerce and user behavior data, and provider the channels to engage with users to optimize the conversion rate.
Provide valuable data for setup the user flow.
Provide valuable data for setup the user flow.
A comprehensive tool for any CRM expert to engage with her/his apps' users
What do you like best about the product?
Easy to understand and implement. Code-free and user-friendly interface.
What do you dislike about the product?
Sometimes, an error happens without reason, hard to find solutions
What problems is the product solving and how is that benefiting you?
Reachable improvement. The more reachable ratio we have, the more effective result we gain.
Excellent service, very supportive team to solve the queries.
What do you like best about the product?
The new features they are coming up within every quarter, which helps to solve the business problem, to increase the conversion from x to 2x.
What do you dislike about the product?
Sometimes facing issues in support, but that is ok. Hoping that this will solve in coming future.
What problems is the product solving and how is that benefiting you?
I am getting the proper customer segmentation helping me to retarget the r8 customer in the right way, allowing the organization increases the revenue from x to 10x.
Great support, buggy product
What do you like best about the product?
1. Account manager is proactive and always on top of our queries
2. Comprehensive set of features available
2. Comprehensive set of features available
What do you dislike about the product?
1. Lots of bugs are a bummer
2. Don't get to know about new feature releases etc without account manager telling us
3. AMP emails like Mailmodo not available
2. Don't get to know about new feature releases etc without account manager telling us
3. AMP emails like Mailmodo not available
What problems is the product solving and how is that benefiting you?
1. Cohort-level email campaigns
2. DPM is a great feature, would love to utilize it fully
3. Trigger campaigns are useful
2. DPM is a great feature, would love to utilize it fully
3. Trigger campaigns are useful
Automation Tool for All USER ENGAGEMENT Requirements
What do you like best about the product?
Ability to provide detailed analysis of user's activity on the app. In our case, it is basically to analyze what were the best watched videos, their duration, days/hourly split, which category, etc.
What do you dislike about the product?
There isn't a single thing that I think of that MoEngage doesn't have when it comes to user engagement. They have a Push Notification service, Email Automation service, and in-depth analysis.
What problems is the product solving and how is that benefiting you?
With MoEngage, we are keeping our users engaged in every part of their mobile app journey in such a way that users are able to make use of our app in the best possible way. Benefits that we have observed are 1) Users are making good use of the app. 2) We manually don't have to sit and do it. We can plan and schedule each and every aspect either with the help of a Flow, smart trigger, or general push notification.
Moengage help to me to understand the behavior of audience and let me to catch them back.
What do you like best about the product?
The Sherpa helps me to optimize the content.
What do you dislike about the product?
User segment bit difficult to use and to test
What problems is the product solving and how is that benefiting you?
Mostly retargeting
Good support for our daily CRM operation
What do you like best about the product?
1. user segment function and user behaviour check
2. a/b testing function
2. a/b testing function
What do you dislike about the product?
integration and data function is not that simple
What problems is the product solving and how is that benefiting you?
crm operation and customized user journey and communication
All-in-One tools for CRM needs
What do you like best about the product?
Overall experience with MoEngage is good. It's an all-in-one tool for CRM needs, we can migrate from previous platform to MoEngage with better price and capability.
1. Very user-friendly dashboard interface.
2. Marketing automation feature brings the best CVR compare to all our channels.
3. MoEngage available to send campaigns on multiple platforms/device all in one go.
4. Reporting dashboard structure is very well designed, easy to understand for first time users.
5. Custom subscription packages really help to find the best plan for brand to use based on needs.
6. Best support from their Customer Success Manager that guide us to activate and optimize the platform for better performances.
1. Very user-friendly dashboard interface.
2. Marketing automation feature brings the best CVR compare to all our channels.
3. MoEngage available to send campaigns on multiple platforms/device all in one go.
4. Reporting dashboard structure is very well designed, easy to understand for first time users.
5. Custom subscription packages really help to find the best plan for brand to use based on needs.
6. Best support from their Customer Success Manager that guide us to activate and optimize the platform for better performances.
What do you dislike about the product?
Initial integration was very challenging and a bit complex for us, but was solved with good communication between Fabelio Tech team and the MoEngage support staff. There was some issues where MoEngage unable to send campaigns to our users on shopping sale season, we a bit loss moment at the time. Need to fix all the bugs for better user experiences and improve loading speed on reporting and segmentation sections.
What problems is the product solving and how is that benefiting you?
Costumer's journey on the purchase path is essential on e-commerce; Mo Engage helps us reach every touchpoint on the website start from landing page to conversion.
CRM platform is critical to interact with potential users for conversion and existing customers for up-selling or cross-selling; Mo Engage helps us to reach the audiences at the right time with the right messages.
CRM platform is critical to interact with potential users for conversion and existing customers for up-selling or cross-selling; Mo Engage helps us to reach the audiences at the right time with the right messages.
Why should you choose MoEngage? like what I did
What do you like best about the product?
MoEngage provides a great platform to analyze, study the user behaviors and find the best channels at the right moments to engage.
What do you dislike about the product?
Well, their support is 24/7, speedy, and on time, which makes me resume my work really fast. I can't catch a breath.
What problems is the product solving and how is that benefiting you?
Customer engagement - engage the right users at the right time via the right channels
Retention
Retention
Recommendations to others considering the product:
If you look for a sophisticated product to enable your engagement quickly, this is the solution.
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