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Great product and support from MoEngage
What do you like best about the product?
The platform provides an all in one solution for campaign automation across almost all CRM channels. The interface is quite user friendly and easy to work with.
What do you dislike about the product?
Monitoring systems could be put in place wherein an issue is highlighted by the platform to the user as soon as it occurs.
What problems is the product solving and how is that benefiting you?
MoEngage has helped us build CRM capabilities from scratch and setup meaning full customer journeys across different levels of the marketing funnel.
Recommendations to others considering the product:
MoEngage offers a great product that is up to date with the latest industry products and trends. Their 24x7 customer support makes and seamless integration with the internal platforms helps us get the most out of our CRM activities.
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Easy to use and user friendly platform for marketers
What do you like best about the product?
Analytics and behavior analysis features
What do you dislike about the product?
Flows campaigns sometimes don't get saved.
What problems is the product solving and how is that benefiting you?
Automated push notifications for increasing retention rates
Recommendations to others considering the product:
Try using the analytics and behavior analysis for getting new insights. Plus, the automated push notification campaigns are great.
MoEngage has advice and follow every steps start from setup to the process
What do you like best about the product?
They provide us with dedicated account manager, to keep monitoring our progress and performance, and how to implement MoEngage features correctly
What do you dislike about the product?
sometimes hard to understand how to use the fields inside dashboard, based on name of field
What problems is the product solving and how is that benefiting you?
Before, We hard to determine drop of number of activation, and with MoEngage We can easily understand which steps We need to fix
Great platform to drive engagement and retention with your users
What do you like best about the product?
The customer success team is solution-oriented and super helpful in resolving issues. Love the ease of setting up campaigns.
What do you dislike about the product?
It'd be great if MoEngage can enhance its features for AB testing to include variances besides simply changing text across campaigns. There are so many things our team would love to test like frequency of sending campaigns / timing of sending campaigns and we would love to be able to set up experiments quickly and easily.
What problems is the product solving and how is that benefiting you?
Engaging with our customers across channels (email / push / SMS)
Simple in use, highly effective in engaging users, extremely easy to get insights from it
What do you like best about the product?
I have been using MoEngage for my firm from the past 5 months. I must say it has been an amazing tool in understanding user behaviors, engaging them with effective notifications with varieties of Push, Inapps etc. The analytics features have been great in getting insights from it.
What do you dislike about the product?
There is nothing as such to be disliked. Though the constraint in days in fetching the data for a specified days has been hindrance sometimes. :) But we understand the intent behind it so it is bearable.
What problems is the product solving and how is that benefiting you?
For us, engaging user & retaining them is a primary KPI. With the help of MoEngage, we have been able to meet the KPIs target quiet well.
Recommendations to others considering the product:
If your purpose is to engage users, then go for Moengage tool. It is easy, effective, & serves your purpose.
Easy to use, and perfect for SMEs
What do you like best about the product?
Helpful and supportive customer success team
What do you dislike about the product?
The features in MoEngage are not quite suitable for the advanced campaign.
What problems is the product solving and how is that benefiting you?
Problems
- Incompleted campaign data to export e.g. there's no report for the onsite campaign
- GMV amount can't be tracked
Benefits
- Easy to get customer insights
- Easy to schedule general campaigns
- Incompleted campaign data to export e.g. there's no report for the onsite campaign
- GMV amount can't be tracked
Benefits
- Easy to get customer insights
- Easy to schedule general campaigns
Recommendations to others considering the product:
Perfect for SMEs. Reasonable price platform with a supportive and professional team.
My Experience has been great so far, but I'm sure MoEngage can be better!
What do you like best about the product?
Overall, MoEngage is really easy to use especially for analytics and segmentation even if you have not worked on similar software in the past
What do you dislike about the product?
Even though it is easy to use, I think in analytics and segmentation there are limitations that might be a bit difficult for me to meet my complex needs.
What problems is the product solving and how is that benefiting you?
Mostly, I used MoEngage for tracking and analysis data. So, MoEngage really helps me to get insight into solving some problems
Perfect tool for Analytics & Customer Engagement on Push Channels
What do you like best about the product?
Segmentation
Analytics
Omnii-channel reach out to a customer via push channels
Analytics
Omnii-channel reach out to a customer via push channels
What do you dislike about the product?
I have used this panel extensively and there is nothing as of now that the platform lacks.
What problems is the product solving and how is that benefiting you?
1. I have solved, automation of my campaigns on e-com platforms,
I have seen improvement Login to Checkout Ratio, Improvement in Traffic to Registration ratio due to automated campaigns to users
2. Behavior understanding with strong analytics
3. Smart Campaigns with Intelligent Delay Optimization help to reach out customers at the right time
I have seen improvement Login to Checkout Ratio, Improvement in Traffic to Registration ratio due to automated campaigns to users
2. Behavior understanding with strong analytics
3. Smart Campaigns with Intelligent Delay Optimization help to reach out customers at the right time
Recommendations to others considering the product:
Good Platform from Campaigns, Segmentation & Analytics Perspective
Moengage is quite a user friendly platform to manage push notifications. We can personalise
What do you like best about the product?
I like the whole UI/ UX experience. It is easy to navigate.
What do you dislike about the product?
Sometimes i have to fill redundant data.
What problems is the product solving and how is that benefiting you?
Driving relevant conversation with various TGs. The tool aids in analyzing the effectiveness of each and every campaign.
Recommendations to others considering the product:
Highly recommended!
The Best Marketing Automation Tool.
What do you like best about the product?
All things integrated at one platform, the analytics and user targeting.
What do you dislike about the product?
Nothing as such, the process of targetting the conversion sets could be more simpler
What problems is the product solving and how is that benefiting you?
Better conversion on sales, retention. Integrated platform
Recommendations to others considering the product:
A perfect tool for 360-degree marketing apt for user engagement and retention.
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