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Best CRM solution
What do you like best about the product?
Overall, easy to use and helpful determining the segment.
What do you dislike about the product?
Nothing to dislike in moengage. All good
What problems is the product solving and how is that benefiting you?
analyze based on user behavior
Made for your need
What do you like best about the product?
MoEngage platform is very flexible which enables us to reach to the user with pin pointed segments.
Push Templates help you to sit differentiated when users are getting so many notifications.
Also, customization suited to your industry helps in ease of operations.
Support is awesome and always ready to help your business cases and this really makes the difference.
Push Templates help you to sit differentiated when users are getting so many notifications.
Also, customization suited to your industry helps in ease of operations.
Support is awesome and always ready to help your business cases and this really makes the difference.
What do you dislike about the product?
On rare occasions, service was down but were up quickly within couple of hours.
What problems is the product solving and how is that benefiting you?
One of the key benefit is their pushamp+ features which has helped deliveriesb go up by 100% on chinese devices where due to battery optimization push delivery is very bad otherwise.
Recommendations to others considering the product:
They have all the features you need and on top of that inexpensive compared to others. They always help to customise the platform to solve your use cases.
Thanks MoE has helped us in Bibit.id, looking for any helpful feature soon!
What do you like best about the product?
Funneling Dashboard, help us to improve any stages with a high drop
What do you dislike about the product?
the details of data, the main problem is the total data collected not aligned or not coverred all (ex: total install in MoE <> total install in App or Play Store)
What problems is the product solving and how is that benefiting you?
Funneling Dashboard, help us to improve any stages with a high drop
Recommendations to others considering the product:
Anyone need a kind of tools that help your company to address and know your customer behaviour better, MoE would help you
Excellent platform & services
What do you like best about the product?
Increase the engagement between brand & user
What do you dislike about the product?
Just a little concern about the system when we have to do the segmentation between 2 countries. But the support team has done their best for us
What problems is the product solving and how is that benefiting you?
Increase the retention rate with current users & build a connection between brand & user
Great service, great product, great team!
What do you like best about the product?
the team who handles our account goes beyond their way to ensure everything is smooth and perfect.
What do you dislike about the product?
haven't really had anything much to dislike so far.
What problems is the product solving and how is that benefiting you?
conversion rates
The next level marketing experience
What do you like best about the product?
Firstly this my first time using Customer Relationship tools; at first, I don't even understand what these tools do. But thanks to MoEngage simple UI, many features there can be easy to understand. What I intend to do next is to develop the customer journey via MoEngage, I saw Moe already prepare the flow campaign feature for it, and I hope it increases the campaign's performance. Cause we like CTR :)
What do you dislike about the product?
Analyze feature back then was hard to use, but in no time, MOE fix it up, so right now, I don't have anything to be disliked in MOE
What problems is the product solving and how is that benefiting you?
The automated campaign, as MOE blog said more personalize which can be solved by an automated campaign will penetrate user more effectively
Recommendations to others considering the product:
I Want to use the analogy Android vs. IOS; MoEngage is more like IOS, easy to be used and easy to be understood.
MoEngage is really easy to use and helpful
What do you like best about the product?
Overall, MoEngage is easy to use, even as a beginner. The help center page is also beneficial, and you can see most of common problems there, so no need to ask to your customer's success.
MoEngage also has Academy where you can learn more about the platform from the expert.
Their predictive segment are really helpful and can help us determine which segment that we should focus on, MoEngage also help us by giving some general insight about what type of campaign we need to use for specific segment also explaining how we should engage with them.
Most of general segment that usualy used at CRM are already available in thier platform.
MoEngage also provided almost in all channels that usualy use to engage with the customer.
MoEngage also has Academy where you can learn more about the platform from the expert.
Their predictive segment are really helpful and can help us determine which segment that we should focus on, MoEngage also help us by giving some general insight about what type of campaign we need to use for specific segment also explaining how we should engage with them.
Most of general segment that usualy used at CRM are already available in thier platform.
MoEngage also provided almost in all channels that usualy use to engage with the customer.
What do you dislike about the product?
I think it will be good if they have a feature where we can schedule the same campaign depends on the date or day, so for the repetitive campaign no need to be created every week or every time we want to push the campaign.
Their data point is too short, I think it's better at least we can see data point from a quarter or 90 days before.
Their data point is too short, I think it's better at least we can see data point from a quarter or 90 days before.
What problems is the product solving and how is that benefiting you?
MoEngage helps us to target broader and specific customers and also by customer journey.
With a specific and personalized campaign, we can target the right customers, so they feel more beneficial by using our Apps.
MoEngage also has a lot of choices to use when we want to connect or engage with our customers
With a specific and personalized campaign, we can target the right customers, so they feel more beneficial by using our Apps.
MoEngage also has a lot of choices to use when we want to connect or engage with our customers
Recommendations to others considering the product:
It is one of the best platforms that you can use
Comprehensive usage and fast response
What do you like best about the product?
Flow campaign for setting up campaigns based on user journey, integration with the system that can track & analyze data in one platform
What do you dislike about the product?
Data analysis part could be a bit more flexible and more customized.
What problems is the product solving and how is that benefiting you?
plan communication campaigns & campaign performance analysis
A CRM & Analytics Solution
What do you like best about the product?
Features are the strongest point of the product. Great Customer service on top of it makes it more compelling and separates from competitors.
In the last few years, it has strongly evolved as an analytics solution rather than just be a communication channel. Few features like the real-time RFM (Recency, Frequency, and Monetary) model allows to make multiple cohorts and personalize communication to get the best user engagement.
In the last few years, it has strongly evolved as an analytics solution rather than just be a communication channel. Few features like the real-time RFM (Recency, Frequency, and Monetary) model allows to make multiple cohorts and personalize communication to get the best user engagement.
What do you dislike about the product?
Should explore fruitful partnerships with other partners to provide a complete end to end solution of customer journey.
Acquisiton -> Retention - Reengagement
Acquisiton -> Retention - Reengagement
What problems is the product solving and how is that benefiting you?
Reaching out to the customer in a timely and personalized fashion is what we're solving and that ultimately improves retention over time and results in increased revenue.
MoEngage is helpful and easy to use!
What do you like best about the product?
The MoEngage team has been very helpful and supportive with meeting the company's goals and constantly helping to improve the company's business.
What do you dislike about the product?
Sometimes the changes in the application would make a bit of confusion, and I particularly think the OSM channel is not as fully developed as the other channels.
What problems is the product solving and how is that benefiting you?
I am in charge of the customer relationship management from the digital perspective, Therefore communicating with our audience and retaining them.
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