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Hello Moengage, We have been using moengage since last 5 months for Push and Emails for my company.
What do you like best about the product?
The super easy POC connect. I have Ayushi Gupta as our POC from Moengage and she is super available for any query.
Fav Feature: The target-based SMS setting, can go hand in hand for a business like us which is highly target-based, and not all users need to get our content.
Fav Feature: The target-based SMS setting, can go hand in hand for a business like us which is highly target-based, and not all users need to get our content.
What do you dislike about the product?
Not dislike but a little feedback for some additions to make it better for new people to use it.
You can add a "i" that is a little information above new things and query report parameters for us to understand the elements in a better way in our day to day work on moengage.
When we add a segment for PNs we are unable to see it our email front, maybe you can somehow get that segment to be visible while sending emails as well.
You can add a "i" that is a little information above new things and query report parameters for us to understand the elements in a better way in our day to day work on moengage.
When we add a segment for PNs we are unable to see it our email front, maybe you can somehow get that segment to be visible while sending emails as well.
What problems is the product solving and how is that benefiting you?
We are sending emails and PNs on daily basis to huge amount of our users.
We upload different segments almost every day to target those users.
We upload different segments almost every day to target those users.
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Results Driven Product
What do you like best about the product?
MoEngage has given us a great platform to automating campaigns and enabling superior customer engagement. We were never able to do this as effectively as before
What do you dislike about the product?
Documentation can be automated i.e. more video tutorials can help us get quicker access to information
What problems is the product solving and how is that benefiting you?
We purely focus on customer onboarding and engagement cycle so that we have greater LTV and more rentention. The platform has largely enabled us to do that.
Recommendations to others considering the product:
If you are looking to immerse your users into a whole new level of customer experience and engagement, MoEngage will be both an efficient and cost effective solution. It is ideal for both Marketers and CMOs who are looking to extract maximum value out of their custoemrs
Moengage has boost our Client Communication Journey to next level
What do you like best about the product?
MoEngage's advanced analytics has made our Customer Engagement Journey more constructive by understanding the customer behavior effectively. Their proactive team has always got your back if any issue arises.
What do you dislike about the product?
Couldn't find anything to dislike, fine.
What problems is the product solving and how is that benefiting you?
It has help us engage with our customer without interruption.
Review for MoEngage as Omni Channel Service
What do you like best about the product?
MoEngage is very good tool for creating campaign for many kind of channel. Start from notification, SMS, Email, In-App or Pop Up, Desktop Notification, and Social Media using the connector feature
What do you dislike about the product?
MoEngage will has better UI than now, and i hope it has good report for Campaign Flow feature
What problems is the product solving and how is that benefiting you?
We can maintenance retention with user, targeting the right users, send campaign to users in the right time.
One of the best marketing automation tool in the industry
What do you like best about the product?
We have been using MoEngage from past the 2.5 years, the product has really evolved over time. It has really helped us to scale our marketing and campaign strategy. The segmentation and campaign delivery via various mediums are pretty powerful and help us to target relevant customers.
What do you dislike about the product?
The user interface can be made much better
What problems is the product solving and how is that benefiting you?
MoEngage helped us in targetting users in multiple scenarios who are at different levels of the purchase journey. We can segment users according to our business needs and offer them personalized offers and variable pricing. The different segmented delivery methods (especially on-site messaging and user flows) have helped us to reach out to relevant users and increase subscriptions.
Best Customer Experience
What do you like best about the product?
We like the professional support we are getting from the MoEngage support team and how dedicated is our success manager.
What do you dislike about the product?
They don't support storing data on EU servers to enable some features. It is important for us as it is a requirement by our DP officer
What problems is the product solving and how is that benefiting you?
With MoEngage we can customize our customer experience, retain users, and achieve revenue growth.
MoEngage - Complete CRM Solution
What do you like best about the product?
Simple UI with multiple templates and a huge offerings of Push Notification ( General/In App/Smart Triggered etc). They provide a detailed and in depth analysis of the user engagement.
A/B Testing, Segmented Users, Tracked Attributes, are the offerings which this tool offers.
Geo Fencing - Location based push notification is again a huge value addition to Travel & Food Industry.
Analytics section gives a complete overview of the journey and engagement and can provide major insights to take a call on campaign curation/audience to reach and what to offer.
Smooth API Integration
Simply a complete CRM package and a must have if you wish to excel in retention marketing.
A/B Testing, Segmented Users, Tracked Attributes, are the offerings which this tool offers.
Geo Fencing - Location based push notification is again a huge value addition to Travel & Food Industry.
Analytics section gives a complete overview of the journey and engagement and can provide major insights to take a call on campaign curation/audience to reach and what to offer.
Smooth API Integration
Simply a complete CRM package and a must have if you wish to excel in retention marketing.
What do you dislike about the product?
Limited options in Fonts/AI Based approach is missing. Few templates and linguistic/regional based implementation of Push Campaign will be a value addition.
What problems is the product solving and how is that benefiting you?
User Segmentation
User Behavior Analysis
Time Slots depending Campaign performance.
A/B based decision on Content/Creative
Conversion Goals
User Behavior Analysis
Time Slots depending Campaign performance.
A/B based decision on Content/Creative
Conversion Goals
Recommendations to others considering the product:
AI Based Approaches and Tools to customize campaign will be a value addition
Good tool for App marketing
What do you like best about the product?
The ease of creating multiple campaigns. One can implement any marketing strategy once Moe is set for the business
What do you dislike about the product?
Analytics is just starting out. Data integration needs to be perfect otherwise one can lose out on campaign creation and implementation
What problems is the product solving and how is that benefiting you?
Creating drips for each vertical, Pushing customer across web, mobile sites and app and driving ROI
Recommendations to others considering the product:
Implementing this will help your business grow once you have the right marketing strategy at place
With Moengage, I can treat my users personally and solve their problem ASAP when using Treya apps
What do you like best about the product?
Love how easy Moengage do targeting and personalize our costumer. The dashboard also quite help marketers doing marketing automation seamlessly. We also can understand user journey better when we using Moengage.
Another features that will be a good help for us digital marketers are variations of marketing automation campaign that we can create easily without involving tech team. There are several campaign I used regularly such as smart trigger push notification and email marketing.
Another features that will be a good help for us digital marketers are variations of marketing automation campaign that we can create easily without involving tech team. There are several campaign I used regularly such as smart trigger push notification and email marketing.
What do you dislike about the product?
Overall we haven't found any feature in Moengage that we dislike yet, only several feature like custom dashboard need a little improvement and they already working on the improvement earnestly.
What problems is the product solving and how is that benefiting you?
With Segmentation feature, I can understand better what users want when they using our apps by seeing their detailed journey inside Treya app.
With campaign feature, I can target specific users with several type of campaign and create multiple content. I also can do A/B test easily when creating marketing automation campaign such as push notification, email marketing, and in-app native without budging out tech guy.
With flow campaign feature, I can a seamless combined campaign between push notification and email marketing to match our costumer's journey. This kind of campaign really help my team learning about the behavior of each users
With campaign feature, I can target specific users with several type of campaign and create multiple content. I also can do A/B test easily when creating marketing automation campaign such as push notification, email marketing, and in-app native without budging out tech guy.
With flow campaign feature, I can a seamless combined campaign between push notification and email marketing to match our costumer's journey. This kind of campaign really help my team learning about the behavior of each users
Recommendations to others considering the product:
If you are a growth officer that want to understand deeply your user's behavior better than anyone, this tools is the right one to used. Its worth the cost!
Multi-Channel Marketing Platform
What do you like best about the product?
The all-in one solution allowing customers to use emails, push, in-app and web services from one tool
What do you dislike about the product?
Can't edit in-app messages,confusing structure in uploading segments
What problems is the product solving and how is that benefiting you?
Basic marketing abilities
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