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Reviews from AWS Marketplace

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External reviews

462 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Ankitkumar S.

One of the best mobile marketing tool

  • November 03, 2023
  • Review provided by G2

What do you like best about the product?
There are many template available to choose from. It's very easy to use once you use it for sometime
What do you dislike about the product?
Using MoEngage to its full capacity can take some time and training
What problems is the product solving and how is that benefiting you?
It helps test the communications to improve the conversion rates


    Aryan G.

MoEngage helps me daily in my Product Marketing Operations

  • October 18, 2023
  • Review verified by G2

What do you like best about the product?
The best thing I like about MoEngage is the easy to use and user friendly design which can be used by any Marketer and especially the RFM Segmentation feature
What do you dislike about the product?
I sometimes find MoEngage dashboard lagging due to which the campaigns scheduled dont go as they were supposed to be
What problems is the product solving and how is that benefiting you?
It helps us to solve our user retention and engagement problem using MoEngage rich push notifications


    Keshav S.

Smart for managing the new age traffic

  • October 18, 2023
  • Review provided by G2

What do you like best about the product?
Ease of Use with respect to simplification of the entire marketing effort for orchestrating the campaigs and providing with great variety of fetures to then execute and track the same across platforms for various cohorts.
What do you dislike about the product?
There is enough and more to explore and learn on the platform with no clear organisation specific custome learnkng modules along with price increase beyond a point of time to unlock the full potential
What problems is the product solving and how is that benefiting you?
The helped in implementing the entire coomunication life cycle managemnt from app perspective and I think the same flexibility will be available when we go live in this organization. This is very critical from the growth and revenue functions that I take care of.


    Pavan R.

Good Product

  • October 13, 2023
  • Review verified by G2

What do you like best about the product?
It's an omnichannel tool that one can use for marketing and communication, The most efficient information about MoEngage is very simple and precise, it can be used by any individual and requires less integration
What do you dislike about the product?
some times we can see inconsistency with the numbers in the analytics section.
What problems is the product solving and how is that benefiting you?
Businesses can easily reach our audience through various communication channels and other plugins are easy to integrate.


    Ishita C.

It has been a life saver as a marketer

  • October 12, 2023
  • Review provided by G2

What do you like best about the product?
The analytics is the best part. I have used it a lot in the last 4 months and the analytics and insights is the best. With the addition of Merlin I am guessing the frquency will go up. The continued dashboard improvement and features it is becoming more useful.
What do you dislike about the product?
It's a little unintiuitive to understand it at first and little hard to implement at first. The customer support takes too long and a lot of nudges to speed up. Integration was hard to get right, it took weeks to fix the bugs
What problems is the product solving and how is that benefiting you?
The problem of customer engagement and retention


    Shivang K.

Great customer engagement platform

  • October 12, 2023
  • Review verified by G2

What do you like best about the product?
Moengage is super user friendly tool easy to learn
What do you dislike about the product?
Taking very much time to resolves the ticket
What problems is the product solving and how is that benefiting you?
We are using moengage to create transactional email , push notification and we are getting good roi


    Mohit A.

Everything in one place

  • October 12, 2023
  • Review provided by G2

What do you like best about the product?
The best part lf MoEngage is that All the communication channels, funnel and data analytics related to a user or an event is there where no one needs to look for other vendors when it comes to integration.
What do you dislike about the product?
There is such hate point about MoEngage as we have been using MoEngage as our primary tool for analysis the user behaviour and funnels.
What problems is the product solving and how is that benefiting you?
Recently MoEngage has came up with features related to growth and analytics and all they are good to go.
To sending the personalize communication about feed consumption using personalisation and connectors, increased our App engagement.


    Amit K.

Ease of use and implementation

  • October 12, 2023
  • Review provided by G2

What do you like best about the product?
Customer support
Product integration
Ease of implementation
What do you dislike about the product?
Nothing as such for moengage
No dislikes
What problems is the product solving and how is that benefiting you?
eCommerce


    Sajan W.

Insights led Engagement is the key to scale the business

  • October 12, 2023
  • Review provided by G2

What do you like best about the product?
The most important thing I liked is Customer centric experience. That is very important because time span of user is very less so good to have more delightful experience for users.
What do you dislike about the product?
Awareness is very less of the MoEngage and need to talk more about performance centric case studies.
What problems is the product solving and how is that benefiting you?
Solving the personalised experience for users and integrate with whatsapp to reach more relevant audiences. This is eventually helping lower funnel.


    Hospitality

The best CRM tool and the team help us succeed

  • October 12, 2023
  • Review verified by G2

What do you like best about the product?
Moengage gives vast advantages over other CRM tools present in the market with its innovative ideas to improve the overall campaigns and journeys better.
The usecases provided by the team to experiment and Excel always brings in a new experience to work with.
The ease and flow of the system is also really good where in its easily understandable and in case any changes are needed even that is extremely easy to implement.
My organisation has got one of the best responses across the CRM tool due to its usage and worth that it gives back.
What do you dislike about the product?
There is nothing much to dislike cause as soon as I have issues across the platform. The POC Mr. Abhinandan and support team is always there with prompt replies and solutions to take care of things.
What problems is the product solving and how is that benefiting you?
It's helping me solve the problem of engagement across my app and web. And it had been really successful in doing the same.