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Personalized experiences, In-depth analysis, ease of use
What do you like best about the product?
Moenagage provides in-depth analytics on user's behaviour in the app which helps us improve our campaigns & our product overall. For eg: Using Behaviour & funnel analytics on Moengage, we were able to identify that our clients prefer to analyse a stock before placing their orders, which made us change our order placement journey from direct redirection to now routing the user via the company analysis(Quotes) page.
Moengage also allows hyper-personalisation by use of various user attributes which enhances the customer's experience on the app.
Also the customer support is usually pretty quick at helping us with our issues/queries.
Moengage also allows hyper-personalisation by use of various user attributes which enhances the customer's experience on the app.
Also the customer support is usually pretty quick at helping us with our issues/queries.
What do you dislike about the product?
The AI tools being provided do not seem to be well trained yet, and sometimes throw random responses, this could be improved.
There are issues related to certain channels like In-app which is an important channel for us.
Flutter support must be improved upon.
There are issues related to certain channels like In-app which is an important channel for us.
Flutter support must be improved upon.
What problems is the product solving and how is that benefiting you?
Multi-channel marketing: Reach customers across various channels like email, push notifications, SMS, in-app messages, and social media all from a single platform.
Customer segmentation: Group customers based on demographics, behavior, and interests to tailor messaging for better relevance.
Customer journey mapping: Visualize the entire customer journey across different touchpoints to understand how customers interact with your brand.
Customer segmentation: Group customers based on demographics, behavior, and interests to tailor messaging for better relevance.
Customer journey mapping: Visualize the entire customer journey across different touchpoints to understand how customers interact with your brand.
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I am using Moengage day in and day out as a part of Growth team. I do data and campaign analysis.
What do you like best about the product?
- Data Analysis is very easy.
- Support is superb.
- New feature request are delivered pretty fast.
- Support is superb.
- New feature request are delivered pretty fast.
What do you dislike about the product?
- There are a lot of issues related to In-App campaigns which needs to resolved at product level on priority as it is the most useful channel for my business.
- Flutter support can be improved.
- Flutter support can be improved.
What problems is the product solving and how is that benefiting you?
More relevant communication: MoEngage helps us understand your behavior and preferences. This allows them to send messages and promotions that are more likely to interest you, instead of generic blasts.
Improved customer experience: By understanding user journey, we can anticipate our needs and provide a smoother experience. This could mean things like receiving helpful tips at the right time or getting personalized recommendations.
Reduced marketing clutter: MoEngage helps us target you with the right message at the right time through the right channel. This can lead to less overall marketing communication, making it less intrusive for you.
Improved customer experience: By understanding user journey, we can anticipate our needs and provide a smoother experience. This could mean things like receiving helpful tips at the right time or getting personalized recommendations.
Reduced marketing clutter: MoEngage helps us target you with the right message at the right time through the right channel. This can lead to less overall marketing communication, making it less intrusive for you.
Moengage has helped us increase conv. rate by 33%
What do you like best about the product?
I liked the way it integrates with any CRM and softwares.
What do you dislike about the product?
Moengage needs to add some AI features with autosave of flow, campaign and email templates
What problems is the product solving and how is that benefiting you?
Most of the leads we acquire never respond to our phone calls so we send them automated emails, whatsapp and SMS.
Fulfilling our requirements
What do you like best about the product?
Helped in engaging with users at different instances thus improving retention.
What do you dislike about the product?
It can become better in analytics as we can't download data of event with its attributes
What problems is the product solving and how is that benefiting you?
We can track user journey and notify them at any drop off based on our needs. In-app feature helps us promote our campaigns easily
Amazing tool for marketing automation
What do you like best about the product?
Moengage is very easy to use and implement
What do you dislike about the product?
I don't dislike anything about Monegage because of the amazing customer support
What problems is the product solving and how is that benefiting you?
Monegage is helping in nurturing leads in multiple funnels
Moengage is the best tool I have used for Marketing Automation
What do you like best about the product?
Ease of use, integration and implementation
What do you dislike about the product?
There's isn't such dislike about Moengage
What problems is the product solving and how is that benefiting you?
We're to revive our 30% of the dead leads
Moengage integrates smoothly with any database
What do you like best about the product?
Moengage is most useful in segmenting a data on detail points
What do you dislike about the product?
There is nothing as such that I dislike about Moengage
What problems is the product solving and how is that benefiting you?
Moengage is helping us send emails, WhatsApp and SMS to students
Best marketing automation software for communicating with database
What do you like best about the product?
Easy to use and implement. Amazing customer support and numerous features.
What do you dislike about the product?
Although everything is fine, but few improvement features can be added
What problems is the product solving and how is that benefiting you?
Moengage is helping us in managing and marketing to database
Marvellous tool for sending marketing communications
What do you like best about the product?
Management of customer database is amazing
What do you dislike about the product?
Add more features that we recommended to Customer support
What problems is the product solving and how is that benefiting you?
Getting the conversation going online
Amazing tool for sending autmated marketing communications
What do you like best about the product?
All functions are great with dedicated customer support team
What do you dislike about the product?
Everything is excellent but the automated features like autosave is still not introduced for both campaigns, flows and email templates
What problems is the product solving and how is that benefiting you?
We're reaching out to customers who aren't responding to us which is at least 50% of the data
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