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Powerful patching software
What do you like best about the product?
Overall easy to navigate system that has great capabilities. The patching tools are good for counts as well as integrations with other SIEM servies and SSO components. Fast and accessible console that allows for content deployment of multiple kinds of software and tools and automated script deployment with fast and live results. Customer service teams have always been helpful and quick to respond if an issue arrises, taking feedback and making product changes to get the system into a better place. The overall setup is fast and easy and new client installs are automated and deploy seemlessley. Using it to baseline machines simply by installing the one agent. This is a tool I use everyday.
What do you dislike about the product?
Some of the dashboard widgets can be frustrating to navigate and are not able to be directed to a group of machines. The agent has the occasioinal issue of lagging out as a service and requires it to be restarted to get accurate patch numbers.
What problems is the product solving and how is that benefiting you?
Enterprise patch management. For any system it is always a challenge to keep all machines alinged and patched. By using Automox it gives an good overall use and ability tokeep an eye on patching without breaking you back digging through everything.
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From being told it was being done, to knowing it had been done
What do you like best about the product?
The level of control we have over the patching. We used to rely on a capable Third Party for patching but the volume of change and the speed it sometimes needed to be done would occassionally result it things being missed or being on the things to do pile. Automox stopped that. We know whats coming, whats been installed and what did not work... the control is great.
What do you dislike about the product?
Very little. When patches fail sometimes it seems to be the automation as it works manually, but these are few and far between.
What problems is the product solving and how is that benefiting you?
The business wnats to know patching is in control, Automox gives us control and the ability to show that control.
The next generation of patch managment.
What do you like best about the product?
It is an intuitive, cloud based patch management solution that can protect your endpoints, wherever they may be.
What do you dislike about the product?
We do not have dislikes of Automox at this time.
What problems is the product solving and how is that benefiting you?
We are able to patch work from home computers that are not connected to the corporate network through VPN. As long as they are turned on and connected to the internet, we can patch them.
Cool Software with flexibility for Patch Management and Software Deployment
What do you like best about the product?
The ability to write my own Software deployments to handle tricky programs like Antivirus and Monitoring tools. Also the easy deployment of the Agent software and great management GUI.
Automox is easy to understand and manage and their support is very responsive.
Automox is easy to understand and manage and their support is very responsive.
What do you dislike about the product?
I wish the Update notifications were a little more customizable as well as being able to run policies in steps would be a great feature to add.
What problems is the product solving and how is that benefiting you?
Helping us keep our hundreds of Windows PCs patched as well as scheduling reboots
Top of its class!
What do you like best about the product?
Ease of setup, deployment and use. Works on Windows,Linux and Macs! Amazing support staff!
What do you dislike about the product?
Aside from me wanting to change some visuals or rearrange a dashboard I really dont have any major dislikes
What problems is the product solving and how is that benefiting you?
Patch managment not only in our Windows enviroment but Linux as well! We now have things happening in one window isntead of spread out.
Automox is the real deal!
What do you like best about the product?
The best thing about Automox is how hands off it becomes after you get your groups and policies configured. The implementation of the groups and policies is very easy as well. It functions as a well oiled machine! The account reps and support reps are great to work with as well!
What do you dislike about the product?
I don't dislike anything about Automox. There's been a few times where they're having an issue on the back end and processing of patches is delayed. That's a bit of an inconvenience, but is usually fixed in a few hours.
What problems is the product solving and how is that benefiting you?
Automox helps keep our devices patched with Microsoft updates as well as third party patches.
Automox is well worth the cost and makes a lot of the mundane tasks of a Systems Admin job a breeze!
What do you like best about the product?
It helps automate a lot of the day to day repetitive tasks like building a new package and uploading it into Intune weekly or uninstall an application from a fleet of PCs or Macs. The worklets available are very useful to accomplish things you didn't even think about that make everything easier.
What do you dislike about the product?
When there are bugs or things that are broken, it can take a bit longer than I would hope to resolve (sometimes 1-2 weeks). I am still very hopeful those set backs are just growing pains from a still relatively young company expanding its capabilities year after year.
What problems is the product solving and how is that benefiting you?
Patching all of our 3rd party applications, uninstalling unused and outdated software and patching servers, PCs and Macs with OS security patches.
Automox has been a key item in our day-to-day patching and helped where Intune could not.
What do you like best about the product?
Using Automox has allowed us to work at higher speeds in changes that we make in our customers as well as our own environment. The worklets have been great. The patch management has been a great selling point for MSP customers as well.
What do you dislike about the product?
The least helpful would be the worklet catalog, only because I wish it would update with new worklets more often. I also wish there was a way for Automox to run Bios updates if needed.
What problems is the product solving and how is that benefiting you?
Automox has helped us where Intune could not. Patch Management has been simplified.
EXCELLET TOOL FOR PATCHING
What do you like best about the product?
GOOD TO HAVE A TOOL LIKE AUTOMAX IN ANY ORGANIZATION, AS WE CAN AUTOMATE PATCHING
What do you dislike about the product?
THERE ARE LOT OF IMPROVEMENTS REQUIRED IN REPORTS SECTION.
What problems is the product solving and how is that benefiting you?
ITS IS HELPING ME TO SCHEDULE A PATCHING AUTOMATIC FOR YEAR, NO NEED TO SCHEDULE EVERY MONTH SEPARATELY
Better results than MS System Center
What do you like best about the product?
Most of the time Automox just works. I really like how easy it is to create worklets to install, remove applications or to resolve vulnerabilities. Using Automox for our patching solution has worked well too, I would say our environment is the cleanest it's ever been with very few patches that fail.
What do you dislike about the product?
There are times when a device will not connect with Automox and we can not find a reason for the failures and also times when a server shows it updated but Automox still shows it needs the update that was just applied. The problems are rare and occur less than 1% of the time but I end up spending a lot of times on the few issues.
What problems is the product solving and how is that benefiting you?
In our enviroment there are others who can install software that is outdated, with Automox I created a job to remove those troublesome applications every day. We needed to do a better job of getting patches out and Automox does a great job almost all of the time.
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