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Automox

Automox | 1

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External reviews

170 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    John G.

Automox is the automated patch management we needed

  • September 26, 2023
  • Review verified by G2

What do you like best about the product?
It doesn't do things it doesn't need to. They don't package a ton of things in the software I don't want. It's patch management and software distribution. I really do like the software reporting as well.
What do you dislike about the product?
We haven't come across too many downsides other than the constant reboot requests. It's been working well for use overall. It will not show the machine as scanned and ready to accept patches if it's waiting on reboots from the user. Even though we have it set to reboot when needed there are still many times a manual reboot is required.
What problems is the product solving and how is that benefiting you?
I don't have to manage WSUS anymore. That is a very big one plus. It is also able to push software packages over the web without the need for a VPN.


    Andrii I.

Automox - a simple but very effective tool to use.

  • May 15, 2023
  • Review verified by G2

What do you like best about the product?
- Automox has a very user-friendly and intuitive interface;
- it is most helpful in automated patching of remote devices in multiple locations;
- it has cross-platform support;
- if there is a task that cannot be implemented through the console or API, then it can be completed using PowerShell or Bash scripts (worklets).
What do you dislike about the product?
- there is no detailed report on ALL actions in the console, both mine and other administrators, and accordingly it is not always clear who made this or that change.
What problems is the product solving and how is that benefiting you?
Automox assists us in managing vulnerabilities centrally and complying with standards by keeping all devices updated. And it allows us to free up time and resources by patching devices automatically instead of manually.


    Computer & Network Security

Great to have an insight in all the devices

  • May 12, 2023
  • Review verified by G2

What do you like best about the product?
- Easy to install on all devices when employees are onboarding the organisation.
- policy pushing on the devices depending on the role he/she fullfils in the organisation.
What do you dislike about the product?
- Currently having troubles with some Macbook Pro's.
- Only getting access to one environment with 1 mailadres.
What problems is the product solving and how is that benefiting you?
- Outdated software
- Vulnerability scanning
- remote access
- installation of software insight


    Richard T.

Excellent patch management

  • March 14, 2023
  • Review verified by G2

What do you like best about the product?
Automox is really great with the patching process. We've created several policies for different items. We have a policy that automatically updates web browsers and select 3rd party software. It is really robust and allowes
What do you dislike about the product?
We had some issues earlier on with the Agent and connectivity. We also lost our Automox onboarding Team member randomly and were not informated in a timely mannor (we showed up to a scheduled meeting and the link was inactive and an email to them bounced back). We eventually got back on track with a new team member from Automox and they helped us get things rolling!
I believe the reports feature could use improvements.
What problems is the product solving and how is that benefiting you?
Windows updates were being managed on prem by WSUS. that solution is outdated and horrible. Microsoft would rather you do things individually but we could not get realtime information on what machines were updated and which ones were not.


    Bill T.

Overall very good product that they're continuing to improve.

  • March 14, 2023
  • Review verified by G2

What do you like best about the product?
Regular patching for client systems is very easy and trouble free.
What do you dislike about the product?
Not enough audit reporting in a way that's easy to access.
What problems is the product solving and how is that benefiting you?
Patching of all the various pieces of software we have deployed.


    Teddy M.

Automox saves time when you use it properly

  • March 14, 2023
  • Review verified by G2

What do you like best about the product?
It gives you a central place to manage & patch your devices with visibility and detail logs
What do you dislike about the product?
You need to configure the policies very carefully, otherwise, your device might get patched or rebooted at unexpected time slots which causes server/service outage.
What problems is the product solving and how is that benefiting you?
Before using Automox, we do manual patching regularly which costs a lot of time for our DevOps engineers. So by using Automox it really saves our time and money.


    Eric G.

Wonderful Tool

  • March 08, 2023
  • Review provided by G2

What do you like best about the product?
I have been impressed by Automox from the beginning. Once we purchased, there was a slight learning curve. Automox support was great in answering any questions that I had to get started. Once we had it set up, it just works. I log in to the console once in a while to check things out, but other than that there is no input required. It just works!
What do you dislike about the product?
I cannot think of any nagatives. My sytems, both servers and desktops stay up to date with updates.
What problems is the product solving and how is that benefiting you?
Automox eliminates the need to either manually patch our systems, or rely on the Windows service. On top of the Windows updates, it also keeps many other software packages up to date.


    Daniel G.

Think outside the box

  • November 21, 2022
  • Review verified by G2

What do you like best about the product?
Automox has a simple-to-use interface and works great for remote patching and remote access to endpoints. The workbook area is excellent and has a library of commonly used scripts to help automate admin tasks
What do you dislike about the product?
I think automox needs some more intergrations
What problems is the product solving and how is that benefiting you?
Patch management and remote access


    Dale C.

We have had a great experience using Automox. It is easy to deploy and very easy to track issues.

  • November 17, 2022
  • Review verified by G2

What do you like best about the product?
Automox deploys not only to Windows & macOS but also to Linux. And it works on our servers as well. And I use the API routinely.
What do you dislike about the product?
Our employees dislike being forced on a timeline to update their laptops. And Apple makes corporate updates very hard. This is not an Automox problem but a company problem.
What problems is the product solving and how is that benefiting you?
Pushing out updates in a timely manner to our end users. Before Automox, we had no way of knowing that updates were being performed.


    R A.

Very Useful patching product

  • November 13, 2022
  • Review provided by G2

What do you like best about the product?
Ability to patch easily - windows, linux and some third-party patches.
What do you dislike about the product?
Unable to patch most of third-party patches.
What problems is the product solving and how is that benefiting you?
Patching effeciently