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Co-parenting Between Security and IT with Automox
What do you like best about the product?
Connectivity is good, resource consumption is decent. Admin options are plentiful through the worklet interface. Integrates nicely with SOAR platforms.
What do you dislike about the product?
The interface is not as intuitive as it could be. It seems like it takes a few too many interactions to get to where you want to go. There is no shell to drop into on the endpoint.
What problems is the product solving and how is that benefiting you?
Sometimes spawns multiple instances of itself. Idle resource consumption seems unnecessary if the service doesn't have any tasks. It handles scheduled patching with low overhead.
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Excellent third party patching product.
What do you like best about the product?
Automox can patch third-party software on devices regardless of network location or connection to the domain. Automox works exceedingly well for our hybrid environment.
What do you dislike about the product?
I wish that on the fly deployments of software were easier, and more available. Similar to the functionality of PDQ.
What problems is the product solving and how is that benefiting you?
Automox allowed us to ensure patching of both the OS and third-party software occurred even as we shifted to a work-from-home environment.
Fast to implement great product for patching endpoints. Rapidly Growing.
What do you like best about the product?
That it is pretty fast for a SaaS solution and lightweight.
What do you dislike about the product?
Reporting on why a endpoint missed needs to be better. Needs a window to show logs regaurding that endpoint.
What problems is the product solving and how is that benefiting you?
Monthly patching and Vulnaribitlies and required software. Easy to deploy new hardware and customizable.
Best patch management I've ever used.
What do you like best about the product?
The flexibility, customizations, and massive list of supported software. I have yet to find anything not supported, and the scheduling options make the end-user impact as minimal as possible.
What do you dislike about the product?
The Dashboard is easy to use but feels unresponsive at times. If it were snappier when navigating from page to page, it would be easier to spend more time there experimenting with cusomizations.
What problems is the product solving and how is that benefiting you?
Our IT team is small, Automox has helped me install and manage software for users all over the country and to be able to vet updates before they impact the users.
Good Value for money
What do you like best about the product?
The cost, I was able to use it for one device; most others were wanting a minimum number of devices before you could use the service this made these services expensive. Automox allowed me as a freelance information and cyber security consultant will enable me to practise what I preach and do it automatically patch
What do you dislike about the product?
The interface took a bit getting used too
What problems is the product solving and how is that benefiting you?
Keeping my pc patvhing uptodate
Recommendations to others considering the product:
if you are a small business if a small number of pc's this is a cost effect way to manage patching
Automox is giving us time back.
What do you like best about the product?
Give our IT department needed time back.
What do you dislike about the product?
There is not current support for Tablets.
What problems is the product solving and how is that benefiting you?
Able to keep all devices updated and secure.
Review of Automox
What do you like best about the product?
Automox is easy to use to patch systems and distribute/install applications. I like that you can create/use Worklets (based on PowerShell and Bash scripting) to create, automate, and enforce any custom task on endpoints.
What do you dislike about the product?
The interface has a basic design. It also seems a little slow when navigating from one screen to the next, as the application displays a "Loading ..." icon in the middle of the screen.
What problems is the product solving and how is that benefiting you?
During the Pandemic, most of the company's users started working from home. In addition, our company was expanding to different geographical regions, and an on-prem patching solution was not meeting our needs anymore. Also, not every user connected back to the office via VPN to receive system patches. We needed a centrally managed clould based patching solution that ensures all the corporate systems are up to date on patches.
Highly recomended
What do you like best about the product?
We were originally attracted to Automox due to their ability to patch third party programs, but stay because of the ease of use and the ease of rescheduling updates.
What do you dislike about the product?
The cost can be high if you want to utilize the commandlets.
What problems is the product solving and how is that benefiting you?
Third party patching, reporting, and changing patch schedules are so much easier than other programs. If a critical patch is released, it's trivial to change the settings to patch it ASAP.
Painless Update tool for Windows. Little bit of Pain for Mac
What do you like best about the product?
Automox provides clear information about what applications require updating, what applications are failing updating, and why, as well as a schedule for installing and updating new patches. You can use very basic PowerShell or bash commands to create your own scripts to install updates, or you can use any of the scripts the Automox team has created, or any that the community has created.
What do you dislike about the product?
There are issues with updating and restarting. Sometimes a computer restarts, but the console doesn't update. It also has issues reconnecting to Macs running ARM chips. This has been addressed recently, but we still see some computers not connecting. This is a minor issue as often another reboot will reconnect.
What problems is the product solving and how is that benefiting you?
As we are 100% work from home, we were unable to keep computers on the latest security patches for both OS's and applications. Additionally, the cost to have someone manually update machines is beyond our capability. By utilizing Automox, we have increased our security without impacting our users and have substantially cut our time spent updating machines considerably.
Capabele platform that does the job!
What do you like best about the product?
The multi-platform support for Windows, MacOS and Linux from a single console combined with agent based patching does make it a very capable platform that reduces software vulnerabilities rapidly.
What do you dislike about the product?
The list of build-in supported third party software could be better compared to others but you can work around this with worklets
What problems is the product solving and how is that benefiting you?
Software related vulnerabilities, configuration changes and multi-platform maintance of devices time and place independently.
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