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Easy and effective cloud-based
What do you like best about the product?
The overall layout and intuitive way to add endpoints. It is easy to divide them into groups and set schedules
What do you dislike about the product?
It is sometimes difficult to consistently apply patches, but that is more to do with the endpoint
What problems is the product solving and how is that benefiting you?
The problem of constantly needing to patch in this day and age of hacking and malware!
Recommendations to others considering the product:
Well if you are installing it on a newer version of Mac OS make sure you have all of the security settings correct or it will not work
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Best software for getting Windows patches
What do you like best about the product?
We have been using it for 2 years and every week it applies the patches to our 100 computers. If a patch cannot be applied we get a weekly email that informs us what failed and why. We then can research each failure and the patch applied or have the patch ignored. With WSUS this was not possible. WSUS, in my opinion, is not easy to use and not effective
What do you dislike about the product?
To be honest I do not dislike anything. It is a great product and very helpful
What problems is the product solving and how is that benefiting you?
We are keeping all our computer patched and secure. The benefits is it is automatic and we do not have to worry that a computer went unpatched.
Recommendations to others considering the product:
Give it a try. It is worth your time.
Rocks
What do you like best about the product?
Setup is a breeze, dashboard is clean and informative.
What do you dislike about the product?
Windows patches can be a pain. Needs more manual restarts than I care for.
What problems is the product solving and how is that benefiting you?
Windows has done everything wrong this year with their patches. Automox makes my life easier.
More than Patch Management
What do you like best about the product?
The user interface is simple, clean and easy to sue even by first time user. No need to to spend too much time on training.Ability to deploy patches quickly and not only for Windows but also Mac/Linux and patch 3rd party software. It is very powerful and flexible tool to help administrators to provide patch management.
What do you dislike about the product?
Not really anything that I dislike ... Automox came long way where is today and it is still evolving solution that has more to offer in future with adding more features into product. Right now only dislike is the Slack messages about added and removed hosts into dashboard as they do not provide details. However, I believe this is very small thing and will be fixed in future releases.
What problems is the product solving and how is that benefiting you?
It solving the major task of any sysadmin in company -- patching all hosts, on internal network or our remote users as well Automox allows us to react quickly to zero day vulnerabilities and be able to push the patches way quicker then before with old solutions.
Recommendations to others considering the product:
Really try it out, ask right questions. Automox is listening to its customers and constantly improving the product and adding features into product.
Patching made easy!
What do you like best about the product?
Awesome tool to use. Good to have for patching remote systems. Set up is easy. Support and communication is spot on from Automox team. The UI is good and relatively affordable product to use for an organization.
What do you dislike about the product?
Nothing so far to dislike anything about it.
What problems is the product solving and how is that benefiting you?
Patching made easy for remote systems.
Recommendations to others considering the product:
Go for it!
Just a little bit about Automox
What do you like best about the product?
I like that I can setup patching schedules per grouping of machine. For example, we have our clients split up based off of the type of machine, then we patch the machines on different schedules.
What do you dislike about the product?
I dislike that I can't simply pick the days of given months for patching. I have to choose by the month and week. But, for instance, If I want to patch every 4th week of every month, if there is a day that is on it's 4th iteration that month, but not a part of the 4th full week of that month, the patching starts earlier than expected, so you have to setup a second patch schedule to handle split weeks.
What problems is the product solving and how is that benefiting you?
We are utilizing Automox to handle monthly patching for OS updates and third party applications via patching schedules. We also have a schedule set that installs important patches daily if needed, but without forcing a restart. The downfall of doing that is if you install important patches without requiring reboot, then most clients don't get restarted until it's time for monthly patching.
Automox
What do you like best about the product?
Lots of features, keeps us up to date on all patches all the time
What do you dislike about the product?
Reporting, wish there were more of them out there for us
What problems is the product solving and how is that benefiting you?
Patching workstations and servers
automox
What do you like best about the product?
like how much granualarity it has with being able to patch all of our systems
What do you dislike about the product?
reporting could be better, would like to see better and more reports for fails and successes of patches
What problems is the product solving and how is that benefiting you?
patching windows systems on pcs and servers
One of the best patch management tools out on the market
What do you like best about the product?
Dashboard one for all to administer every customer's pc in one place. This thing does it all and also produces very handy reports that i can easily give to one of my customers. This thing is a lifesaver and also covers my rear by patching security loop holes that might not get patched.
What do you dislike about the product?
The customer service is good however it is hard to understand them sometimes and also the wait times have been long before. The waiting for the tickets responses has also seemed sometimes to lag but they do appear to be getting better.
What problems is the product solving and how is that benefiting you?
It is making my medical customers stay Hipaa compliant by patching them and securing the pc as well as all my other customers making all of them up to date without me having to manage every single pc. Plus the reporting rocks!!
Recommendations to others considering the product:
Spend a little time getting it setup and get reports right and it will same you a ton of time and headaches down the road.
Loving Automox - the best BYOD - Mac/PC patching platform available
What do you like best about the product?
User interface is easy. Install and management is a piece of cake. But the best, by far, is the ability to patch BYOD workstations in a manner that staff find agreeable.
What do you dislike about the product?
Really nothing. I would like improved ability to message end-users to let them know via Automox that we need them to restart their machine. Improved ability to label machines during install or set up individualized deployment links, but these are relatively minor quibbles.
What problems is the product solving and how is that benefiting you?
Patching BYOD workstations and Macs. Automox is the ONLY solution I have found that provides a non-intrusive and secure method of patching BYOD workstations as well as handling Macs and PCs and third-party software.
The challenge of patching BYOD is that people are (reasonably) reluctant to allow a company to install RMM software on their personal workstation. With Automox, I can communicate to staff exactly what we see on their workstation when we install Automox and assure them we do NOT have remote control capability or other privacy intrusion, but yet I can still push out patches and see patch status. This is INVALUABLE!
The challenge of patching BYOD is that people are (reasonably) reluctant to allow a company to install RMM software on their personal workstation. With Automox, I can communicate to staff exactly what we see on their workstation when we install Automox and assure them we do NOT have remote control capability or other privacy intrusion, but yet I can still push out patches and see patch status. This is INVALUABLE!
Recommendations to others considering the product:
Try it! Now!
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