Automox
AutomoxReviews from AWS customer
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Cloud-native endpoint and patch management solution
What do you like best about the product?
Most like feature is Automox can deploy fully cloud base centralized platform without any on-prem infrastructure and the policy-driven automation feature that support to create patching and compliance policies.
What do you dislike about the product?
Limited support coverage for third-party applications. It required manual scripting or separate patching workflow for most third-party applications.
What problems is the product solving and how is that benefiting you?
Automox support to upgrade patches automatically via workflow and Realtime vulnerability remediation.
Secure and manage your remote workforce
What do you like best about the product?
The ability to easily update and monitor a large remote workforce and automate day to day activities to keep those devices in compliance with company policies. This will also aid in keeping those devices secure from vulnerabilities and software issues related to Windows and third-party applications.
What do you dislike about the product?
Lack of on-premises delivery optimization features. While Automox can easily patch devices through the internet, there are no local caching abilities for LAN devices to save bandwidth.
What problems is the product solving and how is that benefiting you?
The ability to keep a large workforce of remote devices up to date and patched
Site is very secure
What do you like best about the product?
The site is built with the latest in web stack technologies and is very secure.
What do you dislike about the product?
nothing in particular. It offers a 326% return on investment, which is great.
What problems is the product solving and how is that benefiting you?
quickly and efficiently implementing software patches to keep systems safe and secure.
Very effective remote management tool
What do you like best about the product?
The ability to reach out to computers that are not onsite and install software, apply patches and anything else you need to do.
What do you dislike about the product?
You need to spend time to figure it out, but that can be said of most anything.
What problems is the product solving and how is that benefiting you?
It can reach out to remote machines that group policy doesn't.
Automox: MSSP Vulnerability Management
What do you like best about the product?
I’ve been using Automox as part of our organization’s MSSP services, and it’s become a key component of our vulnerability management offering. What stands out most is how straightforward and user friendly the platform is getting it up and running was a breeze. The product is always improving, with regular updates that show the team is serious about keeping it up to date and responsive to needs.
The support team is great to respond and really helpful whenever we’ve needed assistance. The leadership team deserves a shoutout for how well they listen to their customers. They value feedback and are committed to making Automox better. For anyone looking for a reliable, evolving tool to tackle patch/vulnerability management, Automox is a solid choice.
The support team is great to respond and really helpful whenever we’ve needed assistance. The leadership team deserves a shoutout for how well they listen to their customers. They value feedback and are committed to making Automox better. For anyone looking for a reliable, evolving tool to tackle patch/vulnerability management, Automox is a solid choice.
What do you dislike about the product?
One area where Automox could improve is in reporting making it a bit more robust would really enhance the experience, especially for those of us digging into the details for MSSP work. Additionally, improving how third party application versions are displayed would make it easier for engineers to search for software deployed across their tenant.
What problems is the product solving and how is that benefiting you?
Automox solves the hassle of patch management and vulnerability tracking by automating updates across all our devices. As an MSSP, it saves us time, ensures consistency, and lets us focus on client value instead of manual fixes or bloated product.
Automox works as described.
What do you like best about the product?
Patching abilities with the tenant and integration with Rapid7.
What do you dislike about the product?
Can not patch one single device with a single application
What problems is the product solving and how is that benefiting you?
Patching and resolving application link problems based on device.
Automox a reliable and efficient cloud-based patch management.
What do you like best about the product?
Streamline Patching, Software installs and uninstall with customizable worklet.
What do you dislike about the product?
There are occasional delays in device reconnection and some false positives where it shows pending updates even when Windows Update reports the system is up to date.
What problems is the product solving and how is that benefiting you?
Improved Security – Automates patching to reduce vulnerabilities, lowering the risk of cyber threats.
Centralized Management – Provides a single dashboard to monitor and enforce updates across all devices.
Time Efficiency – Eliminates the need for manual updates, saving IT teams valuable time.
Centralized Management – Provides a single dashboard to monitor and enforce updates across all devices.
Time Efficiency – Eliminates the need for manual updates, saving IT teams valuable time.
Full featured mostly intuitive interface
What do you like best about the product?
Good set of features that are fairly easy to navigate.
What do you dislike about the product?
Not terribly Mac friendly, especially if remoting users with multiple screens. No option to choose which screen to view.
What problems is the product solving and how is that benefiting you?
Remote support, patch management
Streamlining IT Management with Automox: A Game-Changer for Security & Efficiency
What do you like best about the product?
What I like best about Automox as an MSP is its ability to centralize patch management and endpoint security across multiple client environments through a single, cloud-native platform.
What do you dislike about the product?
The licensing model, which is structured per MSP rather than per individual license, is advantageous for the vendor but less flexible for MSPs, as it can limit scalability and cost-effectiveness when managing varying client sizes.
What problems is the product solving and how is that benefiting you?
One of the primary problems it addresses is the complexity of patch management across different operating systems and geographical locations.
Great for remote access and patching
What do you like best about the product?
It allows quick access to remoting in to computers and provides an assortment of worklets that can help with patching.
What do you dislike about the product?
There are times where the service for the agent has stopped and we are unable to access it without starting the service again.
What problems is the product solving and how is that benefiting you?
Automox helps me to speedily install patches and make sure everything is up to date regarding our vulnerabilities. They also have a suite of worklets available, some provided by them and others that can be easily created using a script.
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