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AutoMox Review
What do you like best about the product?
The best thing I like using automox for is the automation tools and also being able to quickly deploy custom powershell worklets to the users
What do you dislike about the product?
The least thing I like about automox is the slow load times that it has.
What problems is the product solving and how is that benefiting you?
We use automox to push out patches to our end users to remidiate vulnerbilities.
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Easy to use helpdesk support software
What do you like best about the product?
It's very easy to create custom PowerShell scripts to automate service tasks. It also automatically runs updates without forcing the users to do anything but restarting their computer. Rollout was also very easy, and their team was very responsive during the trial.
What do you dislike about the product?
Everything is completely silent from the user's end, with no way for them to impact the software. This means that if the software is taking a while to load, then you have no control over the computer, nor can you instruct the user on how to restart it on their end. This gets really annoying if you're trying to remote in or run a worklet.
What problems is the product solving and how is that benefiting you?
It's letting us silently run updates and push out higher-level computer changes to all users simultaneously without needing to interrupt them or tell them to do it themselves.
Great system for automation and streamlining policies and procedures
What do you like best about the product?
Automox immediately helped our lackluster patching and updating policies and procedures. Previously we "hoped" we were patched or updated. Only to find out when looking at the server or laptop the updates were not applied. With Automox we are are 100% certain the patches are applied. this helps us know our environment is consistent across the board. Software deployment is great as well. It is very easy to setup applications for deployment. This has sped up deployment and makes us more secure as end users do not need local admin rights anymore. Implementation was fast we were up and running in a few short hours.
What do you dislike about the product?
We are a little disapointed in the remote control tools. We are working with Automox on the issues to see if there are ways to improve our experience. It is a little clunky and does not aleays connect. We are troubleshooting to see if it is something with our systems or with Automox. We are using our previous tool until we are able to get Automox to work better for us.
What problems is the product solving and how is that benefiting you?
Consistency with patch management with OS and applications.
Automox simplifies my system maintenance tasks
What do you like best about the product?
Automos is easy to use, easyto implement, easy to manage. Great customer support.
What do you dislike about the product?
There's really nothing I jsut don't like abot Automox. Sometimes performance is slow when filtering for Groups.
What problems is the product solving and how is that benefiting you?
Globally, we have hundreds of Servers, and thousands of Workstations. With Automox I'm able to ensure each of these are kept uptodate with critical patches.
Reasonable monitoring software at a good price point.
What do you like best about the product?
The ability to monitor employees as well as seeing what they need to do to their laptops to ensure compliance.
What do you dislike about the product?
I feel it needs more robust access to users like screenconnect like remoting in with a good GUI.
What problems is the product solving and how is that benefiting you?
They are helping us see and monitor employees computers to keep ahead of any malware.
Automox: Patch Management
What do you like best about the product?
It's overview of what patches are outstanding and categorising them according to severity and days outstanding. (NOT written by an AI. I don't know why you keep saying this)
What do you dislike about the product?
The UI could be a bit unclear. For example when trying to filter devices accoridng to group. it's not as straight forward as I would like.
What problems is the product solving and how is that benefiting you?
I didn't have a proper patch management solution and had tried using Azure's Arc to get an overview of what's outstanding but the reporting and the inteface sucked.
Great Product and Easy to Use
What do you like best about the product?
The automation aspect is great. Price is on Par or better than other solutions. We use it for patching as well as a replacement remote support options. The machine only needs an active connection to the internet to get the patching and remote support is basic but works better than other free services. We used to user TeamViewer but it got to expensive and required more actions on the users part. This system allos us to push software, update and provide remote support all in one package.
What do you dislike about the product?
The automox service that runs on the devices tends to disonnect or turn off at random times. A reboot of a PC sometimes fixes it but for the most part we end up having to restart the service for it to get updates and allow for the remote support. This is not a major issue though as its fairly random.
What problems is the product solving and how is that benefiting you?
Solves the issue of PCs getting bad patches and allows us to control the flow.
IT System Admin
What do you like best about the product?
What I like best is the ease of use and the support team.
What do you dislike about the product?
The scripting, policies, and worklets are difficult to use.
What problems is the product solving and how is that benefiting you?
It allows me to remotely patch software on many devices.
Life Saver
What do you like best about the product?
Love that we can not only use it for remote connection to machines but also we use it for patching, vulnerability scans, software patches, software installs. With the modules that they offer being all user based it opens the door to the market for usability. We use it everyday for anything and everything. Anytime we have needed assistance from the support team they are right there on the ball to get us helped out. Implenetation and integration in the network was super fast and easy and training that they offer to admins is very very handy. Top notch service and reliability.
What do you dislike about the product?
Not much to say that I dislike. They schedule updates in a manner that is conveinent for you and its rarely been down. One time in the now 2 years we have had it in place and only for about 2 hours.
What problems is the product solving and how is that benefiting you?
Patching vulnerabilites and allowing us to spend less time focused on that and more time on the even more important task.
Easy to use platform that just works
What do you like best about the product?
Flexibility with Workletts. Console is clean and intuitive.
What do you dislike about the product?
Not much, it really is a great tool. At times there can be some agents that get stuck and unresponsive but could also be network/endpoint issue.
What problems is the product solving and how is that benefiting you?
When I need to push out a fix in bulk, I can create a powershell script and deploy in mass. This saves a ton of time and resources.
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