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Used for over 1.5 years but forced to let go.
What do you like best about the product?
Automox is a really good patching tool and if you give it a bit of time to setup you can achieve quite alot of configurations and solutions for your company.
I would even say its so easy to use you most likely wont need to call customer support but even if you did they are more then happy to give you a tour again.
we used it everyday for all of our windows servers for a full year without any kind of misshaps.
I would even say its so easy to use you most likely wont need to call customer support but even if you did they are more then happy to give you a tour again.
we used it everyday for all of our windows servers for a full year without any kind of misshaps.
What do you dislike about the product?
The logon time is way to short, its a bit frustrating when you are having alot stuff open at the time and you intend to back in quickly to check something but you need to manually log in again.
Automox should seperate OS patching and security patching and 3rd party software patching into different categories in the software section instead of having one big one instead.
A uninstall flag on your agent exe would be appreciated
Automox should seperate OS patching and security patching and 3rd party software patching into different categories in the software section instead of having one big one instead.
A uninstall flag on your agent exe would be appreciated
What problems is the product solving and how is that benefiting you?
automating patching on linux, windows servers, some windows computers.
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Very Well Supported, not always user friendly
What do you like best about the product?
For the most part if it wasnt easily do able, Automox is able to support you in a fix. Usually though it is pretty easy to configure the system to do as you wanted it to.
What do you dislike about the product?
We had a software issue, and automox would simply not work on some PC's. I had to be very meticulous to get them to pay attention to the fact that there was an actual issue. It took nearly 2 months of work to get it straightened out. While yes it was a big issue, and once they looked at it, the issue was resolved very quickly. The only complaint I had in the entire ordeal was that it took so long to get them to admit an issue and send it to an engineer.
What problems is the product solving and how is that benefiting you?
Rapid patching and scripting that we need on a regular and sometimes spontaneous need.
Make updates easier by automation
What do you like best about the product?
Automox facilitates seamless implementation of update automation, ensuring a streamlined process. Additionally, its software installation is straightforward. It integrates effectively with other applications we utilize, and update windows can be assigned to individual devices or groups for enhanced management.
What do you dislike about the product?
The web interface can be tricky to learn at first.
What problems is the product solving and how is that benefiting you?
Problem: Patch management
Benefit: Automated solution which helps me cut time spent on updating servers manually
Benefit: Automated solution which helps me cut time spent on updating servers manually
Easy to use on patching OS and Apps
What do you like best about the product?
Big Hammer on update to all applications that are outdated with a single click
What do you dislike about the product?
The reporting feature on what is being updated could be better.
What problems is the product solving and how is that benefiting you?
We use Crowdstrike to review vulnerbilities and use automox to patch.
Overall can save you a lot of time
What do you like best about the product?
The worklets are by far the best feature of automox. Running scripts with system privileges isn't anything new really, but automox really simplifies the process. There's a built-in bot to help you automate some processes if you're inexperienced and they have a worklet catalog with some pre-built scripts that are really useful. This feature is much more thought out than other scripting features used by other services.
What do you dislike about the product?
Automating remediations that aren't builtin with automox, such as fixing vulnerabilities reported from your SIEM tool.
It can be difficult to automate that these so that when they're reported, they get fixed right away. I usually have a worklet setup to run to fix on these computers that get vulnerabilities reported. It's usually easiest to run them ad-hoc, but this can be time consuming. You can create groups to execute worklets against, but I wish I could target any list of computers I chose from the policy itself.
It can be difficult to automate that these so that when they're reported, they get fixed right away. I usually have a worklet setup to run to fix on these computers that get vulnerabilities reported. It's usually easiest to run them ad-hoc, but this can be time consuming. You can create groups to execute worklets against, but I wish I could target any list of computers I chose from the policy itself.
What problems is the product solving and how is that benefiting you?
Automox helps me automate patching in a environment that's hosted on multiple platforms. It provides me a lot of tools with it's worklets to speed up tasks and investigate issues.
Been using it since it first got going. It's great.
What do you like best about the product?
Ease of use, does what it's supposed to and more.
What do you dislike about the product?
I'm not sure what i don't like. It's always been improving.
What problems is the product solving and how is that benefiting you?
I don't have to worry about patching the machines myslef.
Great
What do you like best about the product?
Super handy and easy to use. We can push updates to everyone
What do you dislike about the product?
I wish there was more worklets. It lacks basic software such as Crowdstrike and Slack
What problems is the product solving and how is that benefiting you?
It allows us to patch almost any software
Good for device management, needs some support improvement.
What do you like best about the product?
It's good for device management and we can keep most of the software/OS updated. It's also good for keeping track of devices that fail to update or have specific CVEs when we're made aware of them. I use it almost every day for managing device deployment and updates.
What do you dislike about the product?
There is some lacking support in software we use (RStudio is the main issue we have). It would be great if the software updating support could be expanded
What problems is the product solving and how is that benefiting you?
Managing a large device base in a 200-ish employee company with varying versions of Windows and Linux, as well as various software, of which many require admin credentials to update if this product was not being utilized for management.
How Automox helps make time consuming IT tasks easy on our support desk team.
What do you like best about the product?
I love the ability for us to push out specific software to groups on computers quickly and without interruption. For example; say a group of users needs have a new version of a specific software updated. Instead of our helpdesk going around to each user and installing it on their computer, we can run a worklet and silently install this remotely. Worklets also allow us to see an "activity log" for our policies, this will return the results of powershell scripts that were run on specific devices, so we can comfirm if the script worked, or if there were errors and troubleshoot from there.
What do you dislike about the product?
I think it would be better if there was some more tutorials and help located near where you create worklets, because this would save time because when I'm not sure how to make a policy to do what I specified, I need to go online and do some research and this can take awhile.
Possibly automox could have some prompts like "I want to create a worklet that does... [Generic IT Task] and help the user costume a worklet based on already available powershell scripts.
Possibly automox could have some prompts like "I want to create a worklet that does... [Generic IT Task] and help the user costume a worklet based on already available powershell scripts.
What problems is the product solving and how is that benefiting you?
It helps solve a few problems.
The first being our users laptops and desktops need to be constantly updated with windows updates, automox makes it easily to see all devices that are being patched, and create reports based on patches that are failing or have no been applied. This lets us to get ontop of vunerabilites and stay within our departments KPI for updates.
Secondly, we have alot of software that requires updates that users cannot do themselves because they do not have local admin rights, automox allows us to remotely install these on computers.
Third, we have alot of devices in our organization and keeping track of information such as installed software, configuration information, networking information can be hard. Automox gives us a live view on all of that information on the device so we can quickly see what we need to see.
The first being our users laptops and desktops need to be constantly updated with windows updates, automox makes it easily to see all devices that are being patched, and create reports based on patches that are failing or have no been applied. This lets us to get ontop of vunerabilites and stay within our departments KPI for updates.
Secondly, we have alot of software that requires updates that users cannot do themselves because they do not have local admin rights, automox allows us to remotely install these on computers.
Third, we have alot of devices in our organization and keeping track of information such as installed software, configuration information, networking information can be hard. Automox gives us a live view on all of that information on the device so we can quickly see what we need to see.
Automox does what you need to and more!
What do you like best about the product?
I like how easy the UI is to manage and operate.
What do you dislike about the product?
I wish that the devices would load up faster. It normally takes a few minutes after registration.
What problems is the product solving and how is that benefiting you?
I'm needing to update devices regulary and Automox helps that greatly!
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