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Automox

Automox

Reviews from AWS customer

1 AWS reviews
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5-star reviews ( Show all reviews )

    Music

Perfect Application Management

  • October 18, 2024
  • Review provided by G2

What do you like best about the product?
Using this to manage app updates and security releases. This tool is perfect to keep admins up-to-date on any security breaches and ensuring patches are installed on affected devices. Plus the UI is pretty easy to use. Deployment on both MacOS and Windows was easy to set-up.
What do you dislike about the product?
Only downside is how it doesn't work so well with MacOS updates as we use secure token/FileVault and unless we get each user to input their password to allow Automox to manage their device or passing through an secure token user password in plain text in a script. Neither are favourable.
What problems is the product solving and how is that benefiting you?
Managing Patches in one location for both Windows and Macs. Automating patch management is also much easier and less manual intervention.


    Saranga T.

amazing tool for patching

  • October 17, 2024
  • Review provided by G2

What do you like best about the product?
more user-friendly interface that makes it easy for anyone to quickly become familiar with the platform.
What do you dislike about the product?
Unable to view or monitor the progress of ongoing patches.
What problems is the product solving and how is that benefiting you?
Automox is solving the challenge of managing patch deployment across multiple platforms with its cross-platform patch management tool. This benefits us by streamlining and automating the patching process for different operating systems, ensuring that our systems stay secure and up to date without the need for multiple tools or manual intervention.


    Carlin C.

I was able to write scripts to deploy applications through our infrastructure

  • October 16, 2024
  • Review provided by G2

What do you like best about the product?
What I like most about automox is that I am able to manage devices and policies
What do you dislike about the product?
The least helpful about automox is that they dont define whats wrong with yourt policies when you create it
What problems is the product solving and how is that benefiting you?
The problem that the automox is solving is that its patch management


    Will P.

AutoMox Review

  • October 16, 2024
  • Review provided by G2

What do you like best about the product?
The best thing I like using automox for is the automation tools and also being able to quickly deploy custom powershell worklets to the users
What do you dislike about the product?
The least thing I like about automox is the slow load times that it has.
What problems is the product solving and how is that benefiting you?
We use automox to push out patches to our end users to remidiate vulnerbilities.


    Mikey C.

Great system for automation and streamlining policies and procedures

  • October 16, 2024
  • Review provided by G2

What do you like best about the product?
Automox immediately helped our lackluster patching and updating policies and procedures. Previously we "hoped" we were patched or updated. Only to find out when looking at the server or laptop the updates were not applied. With Automox we are are 100% certain the patches are applied. this helps us know our environment is consistent across the board. Software deployment is great as well. It is very easy to setup applications for deployment. This has sped up deployment and makes us more secure as end users do not need local admin rights anymore. Implementation was fast we were up and running in a few short hours.
What do you dislike about the product?
We are a little disapointed in the remote control tools. We are working with Automox on the issues to see if there are ways to improve our experience. It is a little clunky and does not aleays connect. We are troubleshooting to see if it is something with our systems or with Automox. We are using our previous tool until we are able to get Automox to work better for us.
What problems is the product solving and how is that benefiting you?
Consistency with patch management with OS and applications.


    Mike B.

Automox simplifies my system maintenance tasks

  • October 16, 2024
  • Review provided by G2

What do you like best about the product?
Automos is easy to use, easyto implement, easy to manage. Great customer support.
What do you dislike about the product?
There's really nothing I jsut don't like abot Automox. Sometimes performance is slow when filtering for Groups.
What problems is the product solving and how is that benefiting you?
Globally, we have hundreds of Servers, and thousands of Workstations. With Automox I'm able to ensure each of these are kept uptodate with critical patches.


    Jason P.

Great Product and Easy to Use

  • October 11, 2024
  • Review provided by G2

What do you like best about the product?
The automation aspect is great. Price is on Par or better than other solutions. We use it for patching as well as a replacement remote support options. The machine only needs an active connection to the internet to get the patching and remote support is basic but works better than other free services. We used to user TeamViewer but it got to expensive and required more actions on the users part. This system allos us to push software, update and provide remote support all in one package.
What do you dislike about the product?
The automox service that runs on the devices tends to disonnect or turn off at random times. A reboot of a PC sometimes fixes it but for the most part we end up having to restart the service for it to get updates and allow for the remote support. This is not a major issue though as its fairly random.
What problems is the product solving and how is that benefiting you?
Solves the issue of PCs getting bad patches and allows us to control the flow.


    Michael F.

Life Saver

  • October 10, 2024
  • Review provided by G2

What do you like best about the product?
Love that we can not only use it for remote connection to machines but also we use it for patching, vulnerability scans, software patches, software installs. With the modules that they offer being all user based it opens the door to the market for usability. We use it everyday for anything and everything. Anytime we have needed assistance from the support team they are right there on the ball to get us helped out. Implenetation and integration in the network was super fast and easy and training that they offer to admins is very very handy. Top notch service and reliability.
What do you dislike about the product?
Not much to say that I dislike. They schedule updates in a manner that is conveinent for you and its rarely been down. One time in the now 2 years we have had it in place and only for about 2 hours.
What problems is the product solving and how is that benefiting you?
Patching vulnerabilites and allowing us to spend less time focused on that and more time on the even more important task.


    Insurance

Easy to use platform that just works

  • October 10, 2024
  • Review provided by G2

What do you like best about the product?
Flexibility with Workletts. Console is clean and intuitive.
What do you dislike about the product?
Not much, it really is a great tool. At times there can be some agents that get stuck and unresponsive but could also be network/endpoint issue.
What problems is the product solving and how is that benefiting you?
When I need to push out a fix in bulk, I can create a powershell script and deploy in mass. This saves a ton of time and resources.


    Financial Services

Been using it since it first got going. It's great.

  • October 09, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use, does what it's supposed to and more.
What do you dislike about the product?
I'm not sure what i don't like. It's always been improving.
What problems is the product solving and how is that benefiting you?
I don't have to worry about patching the machines myslef.