Retool
RetoolExternal reviews
350 reviews
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Powerful tool for all users!
What do you like best about the product?
The ability to quickly standup mini-apps to help our internal staff operate more efficiently. With Technical resources at a premium, the ability for a product manager to stand up to these apps has saved us money and time across the board.
What do you dislike about the product?
Sometimes we are limited due to the in-bowser memory. Running some processes in bulk crashes the system so either it needs to be divided up into smaller runs or run through another application.
What problems is the product solving and how is that benefiting you?
We solve internal support problems and configuration. Allowing Retool to house apps to allow our staff to get to the information that may not have a UI wrapped around it or the ability to join multiple data sources together is key.
Recommendations to others considering the product:
Identify a few apps you think you would use Retool for to start. Install a trial and just see how easy it is. The key with Retool is that you have to have the API's and database access and support to be successful.
Easy to use
What do you like best about the product?
The diversity of drag and drop components and configurations offered for each covers almost all use cases.
What do you dislike about the product?
Sometimes it's hard to achieve the desired visual layout with the mouse, but the keyboard backup for precise positioning is helpful.
What problems is the product solving and how is that benefiting you?
Internal tools for a non-technical media publishing team. No direct access to the database is needed. No separate web app codebase or server management.
Good tool/app
What do you like best about the product?
Easy to find the account and the transaction in question by having the download button available.
What do you dislike about the product?
None so far. The feedback is that I hope that Retool would like to have additional options in locating an account like CH first last name, email address, phone number, etc.
What problems is the product solving and how is that benefiting you?
None at this time.
Great tool for building internal tools
What do you like best about the product?
I like using Retool to build UIs based on data from our database.
What do you dislike about the product?
Thus far, it hasn't been easy for me to utilize the rest endpoint that relies on pagination. Maybe I need to watch some tutorials or something, but I haven't figured it out yet.
What problems is the product solving and how is that benefiting you?
We had a problem where we needed to show non-developers a quick snapshot of our database. There are other tools other than Retool that allow this, but they don't have the option to also call APIs.
Easy and user friendly tool
What do you like best about the product?
Open source code helps in easy coding and integration as per our requirements. We used it to enhance the KYC module internally, and it gave us miracles. Small size, fast, and reliable
What do you dislike about the product?
The backend data storage is linked to Sheets which is a significant dependency. It grows slow when the backend is full, which slows down the entire process related to it.
What problems is the product solving and how is that benefiting you?
We used the tool as a backend for the KYC database and the front end for KYC decision-making. Multiple dashboards run parallelly at the same time helped the business grow, and we have moved to the latest version of the same
Great tool for small businesses
What do you like best about the product?
Retool is excellent for making quick apps to manage the internals of a small business better. The best part about Retool is how it can connect to existing data sources, keeping a single source of truth for essential data. We connected directly to our website's already existing product database to give our sales team a clearer view of all of our products.
What do you dislike about the product?
It's hard to find things to dislike about Retool, most problems are just minor annoyances. For example the Table component can't be displayed as an infinite scrolling table (such as AirTable or Google Sheets) and must be paginated.
What problems is the product solving and how is that benefiting you?
Retool gives our team better tools to view our products, add internal notes, and display sales. Our sales team can easily filter products, for example, to find products released after a specific date. We also have a Retool app for displaying the sales that we have made, which includes beautiful graphs and charts to see how our business is doing. Retool has been able to save the precious time of our staff and give us a better sense of our company's status without having to chart sales figures manually.
Retool powers billing and customer operations workflows
What do you like best about the product?
I like the extensibility of Retool. It allowed us to build a very intuitive sales dashboard that gives insight into customer account usage, payment details, and hosts several integrations for us as well.
What do you dislike about the product?
The tool itself can be slow oftentimes, and I've found that it can sometimes take a while to refresh or get stuck on a certain page. Overall those are not huge pains but worth noting.
What problems is the product solving and how is that benefiting you?
Our problem was not having one consolidated place to see insights on our customers' usage and hold all of their billing information associated with their account. We were able to design the system so it hosts all this info and allows us to turn certain features on/off for our customers.
Amazing tool to get dashboards up and running!
What do you like best about the product?
Retool helps my team get multiple dashboards up and running with exceptional pace.
This enables us to ensure that all ops and CS dashboards do not require additional development effort and can leverage the drag and drop interface by retool.
This enables us to ensure that all ops and CS dashboards do not require additional development effort and can leverage the drag and drop interface by retool.
What do you dislike about the product?
There are a few things which, by design, are required to restart the application/limit retool's capability.
For instance, the REST APIs, by default, can't have more than 120 seconds timeouts. Or, the REST API also does not support pagination in it's implementation.
For instance, the REST APIs, by default, can't have more than 120 seconds timeouts. Or, the REST API also does not support pagination in it's implementation.
What problems is the product solving and how is that benefiting you?
We are creating multiple dashboards for our ops teams, and also creating multiple CS dashboards to expedite customer queries with pace.
This makes sure that we don't spend engineering bandwidth to a large extent to provision these use cases.
This makes sure that we don't spend engineering bandwidth to a large extent to provision these use cases.
A great tool to build tools
What do you like best about the product?
Retool makes it super easy to create internal tools, database & API interactions very easy.
What do you dislike about the product?
At this time, there is nothing I dislike about Retool.
What problems is the product solving and how is that benefiting you?
We use Retool as a database query tool. It's super easy to grant access with SSO.
Retool is clutch for any startup trying to build as quickly as possible
What do you like best about the product?
Best part of Retool is how easily anyone (technical or non-technical) can build custom internal tools in a visual dashboard.
What do you dislike about the product?
While the onboarding tutorial is great (and I routinely get emails from them about demo sessions) I think they need to revamp some of their examples/templates to convince other nontechnical founders why it's better than paying for pre-built tools.
What problems is the product solving and how is that benefiting you?
I'm using Retool to give my new hires the ability to make their own tools to automate a lot of the backoffice/administrative tasks that I did on my own without pulling our designer away from their primary focus.
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