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Retool

Retool | 1

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External reviews

191 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Retool makes building simple internal tools easy

  • July 14, 2021
  • Review verified by G2

What do you like best about the product?
Retool's drag and drop interface makes it incredibly easy to prototype and build simple internal tools.
What do you dislike about the product?
It can be a little bit difficult to connect Retool to internal data sources; luckily, Retool has plenty of support available via docs and 1:1 help to overcome these challenges
What problems is the product solving and how is that benefiting you?
We're using Retool so that non-engineers (but people with some technical capability) can build their own tools without requiring the engineering team to build them.


    Utilities

Genius love this tool, has made job easier

  • July 14, 2021
  • Review verified by G2

What do you like best about the product?
I like that there are multiple options to calculate the plan & I love that it's all in one place.
What do you dislike about the product?
I have not encountered anything I dislike yet, so far loving this tool! Thanks
What problems is the product solving and how is that benefiting you?
Roll ins
extensions
adjustments
rebalancing
canceling


    Pulkit K.

Amazing tool to work with.

  • July 06, 2021
  • Review provided by G2

What do you like best about the product?
Simple UI and unique and valuable outputs with a complete detailed view
What do you dislike about the product?
The UI could be a bit better to engage more audience,
What problems is the product solving and how is that benefiting you?
It is a kind of dashboard that gives valuable outputs and desired results


    Henry I.

Fantastic tool for internal support tooling, we should have implemented this years ago

  • June 29, 2021
  • Review verified by G2

What do you like best about the product?
Super quick to get set up - I was able to build a complex support application (with proper logic) within an hour of clicking "Sign up."
We tried the new self-service on-premise option; again, this was very quick to get set up. I had a PoC running on my infrastructure within an hour and could productionize it within a day.
What do you dislike about the product?
No major downsides to be honest. It'd be great if some of their complex, premium features could be toggled on/off in a self-service manner.
What problems is the product solving and how is that benefiting you?
Support staff (both technical and non-technical) can self-service a broad range of new ticket types without escalating. This has significantly reduced our support workload.
Typically we'd have solved these problems with scripts & internal tools, which take c. 1w to produce (vs 1-2h with retool).


    Lior C.

Best way to build internal workflows! easy, flexible and gives us full visibility on our customers

  • June 28, 2021
  • Review verified by G2

What do you like best about the product?
It's fast.
Features that could have taken days, consume expensive engineering work are now super fast and straightforward.
What do you dislike about the product?
Well, it's weird to say that, but -- The pricing! I believe you can charge more for this product. You are saving companies thousands of $ per month, so $10 per user is underpriced the way I see it.
Few other things, it will be cool if you could give an option to only load queries when view is visible. so that the app will load faster
What problems is the product solving and how is that benefiting you?
Admin, manage customer accounts, configure DB for customers, etc..
I've realized Retool helps me focus on my product and, as a startup - move much faster.
Before retool, I was building API and a Postman request for everything, which isn't friendly for no coders, nor is it a fast solution.


    Jan Z.

Retool is incredible for fast product prototyping

  • June 15, 2021
  • Review verified by G2

What do you like best about the product?
Retool connects to all our databases and microservices in a couple of clicks, and does CRUD out of the box. As a UX engineer, this is critical to me as I can just design workflows that actively pull and push data through our databases. In just a couple of hours I'll have a working prototype of a new tool to share with our collaborators. The high-value prototypes I'll build into a real web app, but Retool works so well that usually, I won't need to.
What do you dislike about the product?
Retool is kind of ugly for production apps, but that's to be expected from a prototyping app.
What problems is the product solving and how is that benefiting you?
Retool has helped us build quick prototypes that can access different sources of data and produce new insights. These prototypes take a couple of hours to build, since we only need to focus on the business logic, not the UI.


    Oil & Energy

Every Company Should have this!!

  • June 10, 2021
  • Review verified by G2

What do you like best about the product?
Its a great tool to have It can hold a lot of useful information, has many usefull intergrated folders that you can create to help all employees with there day to day work task.
What do you dislike about the product?
Nothing so far everthing so far is good.
What problems is the product solving and how is that benefiting you?
I love the password reste tool, Hitch Mangement tools and just looking up Drivers Information


    Agrim C.

Very nice tool to make admin panels with maximum easy plus amazing functionality

  • June 09, 2021
  • Review verified by G2

What do you like best about the product?
The simple way to make UI, yet powerful in connecting to various services and APIs. The JavaScript queries add nice functionality to the page and are amazing.
What do you dislike about the product?
Better Staging environment could have been provided. Current one is pretty difficult to understand. I would like that a completely disconnected staging env be provided to the developers and any change done there does not affect prod.
What problems is the product solving and how is that benefiting you?
I make admin panels for the eCommerce company I am working with. They handle lotssss of stuff using retool panels.
Recommendations to others considering the product:
Please learn the features well before you get started. There are lots of things you could utilise and knowing them will definitely help. Explore all 3 panels, the bottom, left and right and understand the powers they give you.


    Johann G.

Easy to use | very flexible and versatile

  • June 02, 2021
  • Review verified by G2

What do you like best about the product?
The ability to prototype very fast makes the tool very valuable for our company. Our IT-resources are limited and if someone from operations or marketing can design their own tools, the IT only has to connect the tools between databases or frontends.
What do you dislike about the product?
The editing feature has not the best performance. Multiselection doesn't work or takes a long time.
Another point is that there are not many options to upload pictures. Currently only via URL, a storage for pictures would be very nice.
What problems is the product solving and how is that benefiting you?
We created a tool for our operations department. They can now edit customers much faster than in one of these "one-for-all" business softwares.
We are much faster end we can automate a lot of easy tasks. Its much moreclear for the user and very individually.
Another tool that we created is an access point for our databases. We have a well designed tool to edit everything, before that we used Excel.

There will be a lot more tools to come that will help us to improve our processes and save a lot of money.


    Luke S.

Great low-code tool with a lots of customization options!

  • June 01, 2021
  • Review verified by G2

What do you like best about the product?
Excellent, user-friendly tool. A+ support.
What do you dislike about the product?
Tough to get layouts to look just right.
What problems is the product solving and how is that benefiting you?
We are developing in-house tools that were previously outsourced to external developers. We've made great strides in being more flexible with our stakeholder requirements, improved functionality, and cost savings!
Recommendations to others considering the product:
Great for people who have familiarity with coding but aren't full-fledged software engineers. The layout editor can be a bit finicky and takes a bit of getting used to, but the overall capabilities of the tool and their customer support are fantastic. It is highly recommended.