Retool
RetoolExternal reviews
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Good experience all along
What do you like best about the product?
The agility to create new solutions via a varierty of tools to different problems.
What do you dislike about the product?
The fact that it only allows me to save one password, when for safety pourpuses our programs use different ones.
What problems is the product solving and how is that benefiting you?
The agility to have an almost inmediate response to give to our customers.
Recommendations to others considering the product:
Take in consideration that you will need a fix asset to make the tool work as one inttends to.
Great for creating internal tools, getting data from many APIs combined in one place.
What do you like best about the product?
Ease of setting up Resources. Automatic table creation and being able to configure columns. Automatic refresh when variables change. Option to add a mobile layout.
What do you dislike about the product?
Pricing model for pro is too expensive to allow all devs, customer support, and a few other departments access that I would like.
Couldn't see a way to locally cache data between page reloads.
Some APIs like Stripe don't seem to be maintained and are out of date.
I'd like a nicer way to handle referencing elements of undefined objects. Kind of a problem with javascript in general and I like that the whole app doesn't crash.
I'd also like a way to add logging. In our public app, I've seen a few weird things from the data but it's hard to tell exactly what went wrong.
Couldn't see a way to locally cache data between page reloads.
Some APIs like Stripe don't seem to be maintained and are out of date.
I'd like a nicer way to handle referencing elements of undefined objects. Kind of a problem with javascript in general and I like that the whole app doesn't crash.
I'd also like a way to add logging. In our public app, I've seen a few weird things from the data but it's hard to tell exactly what went wrong.
What problems is the product solving and how is that benefiting you?
quickly developing internal tools for customer service and a CMS to maintain app content.
I wrote a refer a friend public app that allows existing users to send a coupon to up to 3 friends. We were able to build and launch this really quickly compared to the time it would have taken to get it built into all of our client apps.
I wrote a refer a friend public app that allows existing users to send a coupon to up to 3 friends. We were able to build and launch this really quickly compared to the time it would have taken to get it built into all of our client apps.
Great product - Simplifies my job
What do you like best about the product?
I really enjoy retool being the "one stop shop" for seeing our NPS scores, CSAT responses, and a lot of other important things. It has been a huge time saver for me and honestly, I don't think I even use it up to its full capability. It is also very easy to read.
What do you dislike about the product?
I feel like the search functionality could be improved. It works, but sometimes when I search by an email address and not by organization it won't clear out the organization even though I've clicked on the "x" several times.
What problems is the product solving and how is that benefiting you?
I stated this some above but instead of having to go to three or four different software to find the information I need (for a customer email following an NPS, for instance) it is all in one place and takes a fraction of the time.
Flexible and easy to use UI creator for operations, customer support, and analytics
What do you like best about the product?
- Flexible UI
- Many integrations
- Fast turnaround for customer support
- Many integrations
- Fast turnaround for customer support
What do you dislike about the product?
- Can get slow depending on the complexity of the pages and integrations
- Management of integrations and interfaces could get cumbersome especially before reusable components, templates, and other tools were added
- Management of integrations and interfaces could get cumbersome especially before reusable components, templates, and other tools were added
What problems is the product solving and how is that benefiting you?
- Admin interface for customer support and ops
- Dashboards for analytics
- Flexible to fit lots of different use cases
- Fast iteration
- Dashboards for analytics
- Flexible to fit lots of different use cases
- Fast iteration
Fills a gap in data-driven operations
What do you like best about the product?
There are a lot of connectors to sources and I feel it hits a sweet spot between giving some developer flexibility and providing leverage with UI-based features. It really nails those scenarios which are a few weeks to develop and test when coded by hand vs a day or two using Retool.
What do you dislike about the product?
It's still a young platform so there are occasionally some kinks. Nothing major and they resolve things quickly. The platform is very Javascript-centric so if you think like that, you're at home but if you come from another background, a little mental adjustment is needed.
What problems is the product solving and how is that benefiting you?
Generally building connective tissue between analytic stores like databases and operational systems like Google AdWords or social media accounts. Often team members are doing repetitive tasks which can be automated very quickly using Retool. The main benefit is speed of development but also that it doesn't require an advanced developer to use.
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