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External reviews

324 reviews
from G2

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    Jorge G.

Really easy and straightforward to build complex stuff

  • December 07, 2024
  • Review verified by G2

What do you like best about the product?
The visual way you can connect code and inspect each block for its output
What do you dislike about the product?
I sometimes get lost when processws get too big
What problems is the product solving and how is that benefiting you?
It is the glue for out ai generated customer service agent. It does ragover a vector db and outputs a draft


    Justin F.

Fantastic tool for building a number of solutions without staffing a developer

  • December 03, 2024
  • Review verified by G2

What do you like best about the product?
After trying a number of low-code applications, I found that Retool was the perfect fit for functionality, flexibility, and ease of use. I am not a developer and have very little experience with wring any coding language. But, with nothing more than ChatGPT and the super helpful Retool community, I've was able to spin up a number of simple to complex tools and applications that provide deep analysis with directy BigQuery connections and automated data.
What do you dislike about the product?
The negatives I've had so far are few and far between. If I had to pick one, it would be a longer roadmap on some of the very specific features I've been waiting for like native pivot table functionaltiy. However, I 've been able to find workarounds with the help of the community.
What problems is the product solving and how is that benefiting you?
Building complex marketing and sales analysis tools that connects to multiple databases.


    Henry N.

Very impressed - intuitive and adaptable

  • November 28, 2024
  • Review verified by G2

What do you like best about the product?
Very fast and responsive - intuitive too. I have experience as a front-end developer but I haven't found the need to rely on those skills too much. I find it very easy to use. The preview function is good and also the releases and history mean I can roll back if I have an issue. I have been using a combination of ChatGPT & Claude to help me when I get stuck.
What do you dislike about the product?
I have found it a little bit difficuilt to view my app in a mobile viewport. Also some limitations in terms of theming. I would say maybe as a true "no code" tool it would be quite a lot more limited, if people had no idea about code then they might get stuck.
What problems is the product solving and how is that benefiting you?
Quicky build a usable app that we can hand out internally. Usually we'd rely on a dev team to build this but we're able to do this in-house.


    Leisure, Travel & Tourism

Quick setup, limited customisation

  • November 20, 2024
  • Review provided by G2

What do you like best about the product?
- very quick to setup
- has most relevant features which are not quick to build from scratch
What do you dislike about the product?
- too few customisation options (e.g. 8 columns etc.)
- tools to design mobile view vs desktop view are overly complicated
What problems is the product solving and how is that benefiting you?
Backoffice management, roles control


    Computer Software

Easy, Intuitive, Quick Rollout

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use, quick rollout, great range of ui tools
What do you dislike about the product?
source control/version control
code reivew
What problems is the product solving and how is that benefiting you?
No compile and deployment for UI change
Quick roll out
UI component out of the box
Easy API integration and customization
User could do basic UI modification without developer involvement


    Jason K.

Retool is an excellent, reasonably priced solution to a variety of helpful business tools.

  • November 19, 2024
  • Review verified by G2

What do you like best about the product?
The Customer Support has been very responsive and helpful. The functionality provides an easier interface to create useful tools while still providing lots of customization for more complicated features and workflows.
What do you dislike about the product?
I haven't run into many issues with Retool. The documentation could be a little bit better explaining some aspects of JS code. It would be nice to have the option to do more in Python since I know that better, however, that may be a more personal request rather than a widespread help.
What problems is the product solving and how is that benefiting you?
Providing a business tool that is able to be distributed easily (with just a link).


    Martin R.

Retool - helping my organization

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
Ease of Use: Retool’s drag-and-drop interface made it simple to build tools for managing our workflows. From integrating APIs to creating admin dashboards, our team could prototype and deploy solutions in days rather than weeks.

Integration-Friendly: Retool seamlessly connected with our databases, third-party tools (like Stripe and Slack), and REST APIs. It felt like we had a Swiss Army knife for operations.
What do you dislike about the product?
Retool’s pricing can feel steep for startups with limited budgets, especially as usage scales. However, the ROI has been worth it for us.
What problems is the product solving and how is that benefiting you?
Time-Consuming Manual Processes:


    Commercial Real Estate

Easy to use, quick customer support, and always-improving platform

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
It's perfect for building front-end applications as well as backend applications. Even the free tier provides ample capabilities and storage to make impactful tools. Their support team is very helpful and responsive. We have jobs running multiple times per hour and as we scale the pricing does not grow out of hand. It's very quick to setup an integration with an out-of-the-box connection or with a custom resource.
What do you dislike about the product?
Some very intuitive features have yet to be built and the threads in their forums are missing updates.
What problems is the product solving and how is that benefiting you?
We can quickly develop internal tools and backend integrations without putting at risk and of our production data sources or infrastructure.


    Marketing and Advertising

Great tool that serves many purposes

  • November 19, 2024
  • Review verified by G2

What do you like best about the product?
I like how easy it is to learn and use Retool. The vast amount of different components and integrations with other technologies makes Retool a great tool to use for your business.
What do you dislike about the product?
There have been cases where our Retool instance has crashed, but besides that, nothing to fault.
What problems is the product solving and how is that benefiting you?
Streamlining different workflows within the organisation.


    Entertainment

Probably the best tool to develop frontend as a service

  • November 19, 2024
  • Review verified by G2

What do you like best about the product?
- The huge amount of features and versatility it provides when developing your particular use case
- Lot of ways to integrate with data service providers
What do you dislike about the product?
- Probably its price, it is a bit expensive compared to other alternatives in the market
- Sometimes it is extremely complex to understand the menus and the purpose of each feature
What problems is the product solving and how is that benefiting you?
It helps us to develop the frontend for our internal applications without having an intense knowledge on forntend development at all