Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,186 reviews
from
External reviews are not included in the AWS star rating for the product.
Creating personalized digital experiences for customers in no time
What do you like best about the product?
-The ready to use do-it-yourself layouts empowered our team to move fast and launch campaigns for our clients quickly.
-No IT support and coding required a lot of times.
-We were amazed to know that live analytics can be tracked. It helped us review our campaigns more efficient.
-No IT support and coding required a lot of times.
-We were amazed to know that live analytics can be tracked. It helped us review our campaigns more efficient.
What do you dislike about the product?
Migrating all user cases to Insider took a little longer than expected, but their team was supportive.
What problems is the product solving and how is that benefiting you?
Our clients' engagement levels were inconsistent. But as soon as we adopted Insider’s tools to clients, we were able to increase engagement, thanks to the visually appealing content and the smart recommendations. We were able to streamline the customer journey and entice customers to finish the buying cycle.
Web Suite,Architect , Sms
What do you like best about the product?
"Decreased cart abandonment rate as a result of the Architect's ability to track the customer journey and prompt them with SMS messages at the right time with hard to resist offers.
Web Suite's typo tolerance, internationalization, and search keyword previews are all fantastic features.
Web Suite's typo tolerance, internationalization, and search keyword previews are all fantastic features.
What do you dislike about the product?
Although the template library is excellent, getting new templates on a more regular basis would be great.
What problems is the product solving and how is that benefiting you?
"Within two days of utilizing Insider capabilities, we saw an improvement in conversion rate.
We could identify the customer journey's exact breaking point using the Architect which enabled us to send them the right offers using the SMS capabilities. This helped us get more conversions and almost zero instances of cart abandonment."
We could identify the customer journey's exact breaking point using the Architect which enabled us to send them the right offers using the SMS capabilities. This helped us get more conversions and almost zero instances of cart abandonment."
My Comments
What do you like best about the product?
Insider is a powerful tool I use to improve customer experience and boost conversions. It lets me deliver personalized content based on user behavior, building a stronger connection with each customer. I can create targeted campaigns for specific customer segments, making my marketing more effective. Through multiple channels like email, web push, and SMS, I stay engaged with customers across all touchpoints. With A/B testing and behavior analytics, I optimize conversion rates and track campaign performance with detailed reports to refine my strategy. In short, Insider helps me enhance both customer satisfaction and sales conversions.
What do you dislike about the product?
There isn’t anything I dislike. I am happy with Insider
What problems is the product solving and how is that benefiting you?
Insider provides effective solutions to some of the key challenges I face in digital marketing. For example, if my conversion rates are low, it helps me boost them with personalized content and A/B testing. By enabling better analysis in customer segmentation, I can create more targeted and effective campaigns for my audience.
10X ROI in 4 weeks thanks to Insider
What do you like best about the product?
-Out of so many features, we like their responsive and personalized templates
-Easy pop-up campaign idea (it gave us the desired results)
-Automated personalized product recommendations
-Easy pop-up campaign idea (it gave us the desired results)
-Automated personalized product recommendations
What do you dislike about the product?
reporting is insufficient, a little more advanced
What problems is the product solving and how is that benefiting you?
-Using Architect to create orchestrated and fully connected journeys across all channels.
-We wanted to streamline our communication on all the channels. Timely and engaging reminders on email, web push have solved our problem.
-We wanted to streamline our communication on all the channels. Timely and engaging reminders on email, web push have solved our problem.
Significant uplift in conversion rates
What do you like best about the product?
Eureka has been a game changer for our new product launch sales.
The Web Suite is a single platform for effective site management, saving time and money.
Since we started using Insider, we have seen a huge rise in our conversion rates.
The Web Suite is a single platform for effective site management, saving time and money.
Since we started using Insider, we have seen a huge rise in our conversion rates.
What do you dislike about the product?
The Insider team and their platform are a match made in heaven.
What problems is the product solving and how is that benefiting you?
We were struggling with the sale of our new product launches. Given the frequent launch of our products, our customers often ended up missing product updates. This led to low conversion rates especially with respect to our newly launched products. Thanks to Eureka's easy-to-use product discovery features and Smart Recommender, our conversion rate has grown dramatically.
Insider enhanced our overall web & app performance
What do you like best about the product?
Firstly, I want to address the Insider team's frequent follow-ups and fast response times. Customer support made our transition easier.
Web customization makes it simple for users to locate suitable products. Thanks to Web Suite and Smart Recomm. our website traffic and conversions increased. We are happy with every aspect of Insider, including deployment, integration, and outcome tracking.
Web customization makes it simple for users to locate suitable products. Thanks to Web Suite and Smart Recomm. our website traffic and conversions increased. We are happy with every aspect of Insider, including deployment, integration, and outcome tracking.
What do you dislike about the product?
The tools were difficult to use correctly at first, but with time we learned how to use them.
What problems is the product solving and how is that benefiting you?
Our ROI has increased thanks to Insider.
We were able to improve customer engagement and conversion rates by fine-tuning our strategy with Insider's dynamic and real-time insights.
Smart Recommender's optimized recommendations during the purchasing process helped increase the cart value.
We were able to improve customer engagement and conversion rates by fine-tuning our strategy with Insider's dynamic and real-time insights.
Smart Recommender's optimized recommendations during the purchasing process helped increase the cart value.
Launching campaigns across channels is now easy and quick
What do you like best about the product?
The template library which enables us to launch Web Push and other campaigns in a jiffy.
Web Suite and Mobile App which helped us design a website and mobile app store without much technical knowledge.
Web Suite and Mobile App which helped us design a website and mobile app store without much technical knowledge.
What do you dislike about the product?
A more nuanced approach keeping our unique fashion industry demands would have been a plus.
What problems is the product solving and how is that benefiting you?
Being in the fashion industry we launch a new collection every quarter. This means constant updates on our website and mobile app store, and also new marketing campaigns to be launched every fortnight. Insider’s Web Suite and Mobile App enabled us to make these dynamic changes to both our Mobile and Web store. The huge template library made launching campaigns a breeze.
Seen a higher signup rate and lower cart abandonment rate than last month
What do you like best about the product?
Among many tools, we feel the best one is Architect. This helped us to understand what’s the best channel option for each user, it also notifies and nurtures the users. The best part is, it is all automated which takes away our headaches.
What do you dislike about the product?
Initially, we thought the platform was pricy but after using it for a month, we felt its worthy.
What problems is the product solving and how is that benefiting you?
Our cart abandonment rate was 59%. We have gotten the best results from the Architect tool. We managed to create personalized customer journeys and pushed them personalized SMS with personalized offers on the products.
Productive for marketing purposes
What do you like best about the product?
Performance tracking and various new templates for customer engagement. Its capability to automatically adjust to the viewed screen size has enhanced our website's appearance and functionality across devices. Always easy to implement new scenarious with the help of PST.
What do you dislike about the product?
Working with Insider has been a pleasant experience indeed, all thanks to such a responsive and supportive team. We are more than happy to recommend them.
What problems is the product solving and how is that benefiting you?
It enhances our CMS capabilities. Unfortantely we are utilizing ver old version of CMS and Insider creates more opportunity for customer engagement.
Moreover, the Web Suite took our UX to the next level. Using the Template Library and Insider's no-code design editor, applying templates became straightforward—thanks to its drag and drop feature. Additionally, with the Action Builder, we devised custom actions to automate tasks and craft complex customer experiences. The best part was we could do all of this without any tech support.
Moreover, the Web Suite took our UX to the next level. Using the Template Library and Insider's no-code design editor, applying templates became straightforward—thanks to its drag and drop feature. Additionally, with the Action Builder, we devised custom actions to automate tasks and craft complex customer experiences. The best part was we could do all of this without any tech support.
Great platform for marketing automation and customer engagement
What do you like best about the product?
Insider offers a comprehensive suite of tools for marketing automation that allows us to engage with our customers more effectively. The platform’s segmentation and personalization features are powerful, making it easy to target the right audience with the right message. The user interface is intuitive, and the support team is responsive and helpful.
What do you dislike about the product?
The platform could improve in terms of integration with certain third-party tools, as some of them require manual setups or workarounds. Additionally, the learning curve for some of the advanced features is quite steep, which might be challenging for new users or smaller teams.
What problems is the product solving and how is that benefiting you?
Insider is helping us solve the challenge of effectively engaging with our customers across multiple channels. With its automation and segmentation tools, we can create personalized campaigns that increase customer retention and conversion rates. This has led to a more efficient marketing process and improved ROI by allowing us to target the right audience at the right time with the right message.
showing 161 - 170