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Gained a significant uplift in our conversion rates
What do you like best about the product?
Smart Recommender makes just the right recommendations, improving user experience and increasing conversions.
The Web Suite offers a one-stop shop for a variety of web requirements.
By enabling prompt alerts, Web push helps to boost user engagement
The Web Suite offers a one-stop shop for a variety of web requirements.
By enabling prompt alerts, Web push helps to boost user engagement
What do you dislike about the product?
The growth managers at Insider work closely with you as a team member, coming up with ideas that provide excellent results.
What problems is the product solving and how is that benefiting you?
The growth managers at Insider work closely with you as a team member, coming up with ideas that provide excellent results.
By providing individualized experiences, Smart Recommender helps boost client loyalty.
By providing a single platform for all online functions, the Web Suite saves our time and resources.
Web Push guarantees prompt and focused alerts, enhancing our user engagement and sales.
By providing individualized experiences, Smart Recommender helps boost client loyalty.
By providing a single platform for all online functions, the Web Suite saves our time and resources.
Web Push guarantees prompt and focused alerts, enhancing our user engagement and sales.
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Saw 3X ROI from our partnership with Insider
What do you like best about the product?
We like all the products we’re using - Architect, WhatsApp, Email, SMS, Smart Recommender, Web Push, Web Suite
Ease of use of the platform
Clear understanding of the numbers and reports to analyze the performance of campaigns
Ease of use of the platform
Clear understanding of the numbers and reports to analyze the performance of campaigns
What do you dislike about the product?
I don't have any dislike , I'am satisfied
What problems is the product solving and how is that benefiting you?
We managed to increase our engagement rate and engage more users effectively across all channels. We saw increased ROI with higher revenue generated.
Overall uplift in sales using Insider
What do you like best about the product?
The ability to quickly create original journeys from scratch and save templates for subsequent use.
Artificial intelligence (AI)-powered predictive intelligence helped to contextually engage people at the right moments to influence their purchase decisions.
The auto-optimized technique reduced the amount of manual labor needed to manage recommendations.
Artificial intelligence (AI)-powered predictive intelligence helped to contextually engage people at the right moments to influence their purchase decisions.
The auto-optimized technique reduced the amount of manual labor needed to manage recommendations.
What do you dislike about the product?
Even though it can be intimidating to learn how to utilize every tool, the Insider support team makes it simple.
What problems is the product solving and how is that benefiting you?
With Insider's Web Suite, we were able to improve the experience of our website visitors.
We saw a reduction in our client attrition rate and an enhancement in conversion rates.
We can now use Insider's Web Push to deliver alerts and suggestions on time.
We saw a reduction in our client attrition rate and an enhancement in conversion rates.
We can now use Insider's Web Push to deliver alerts and suggestions on time.
Excellent
What do you like best about the product?
There is an awesome documentation also I can get response rapidly when I have question.
What do you dislike about the product?
Insider focused on E-Commerce. Our mobile application is different a bit.
What problems is the product solving and how is that benefiting you?
Communication. I can communicate with my customers in any channel I want. Also, I can send personalized messages thanks to Insider data
Uplift in Email delivery and conversions
What do you like best about the product?
The seamless integration of customer data by CDP enables targeted and customized marketing strategies. The ability to run a connected and cohesive cross-channel campaign using Insider’s Architect.
What do you dislike about the product?
The onboarding process took longer than expected. Getting hands-on with the platform took some time.
What problems is the product solving and how is that benefiting you?
Architect helped us get a 360 degree view of the customer journey and execute a cohesive cross-channel campaign. Customer engagement through SMS, Whatsapp and Email is now easy with Insider. Our conversion rates and Email delivery rates have improved significantly.
A Insider é uma excelente ferramenta para CRM!
What do you like best about the product?
O suporte é ótimo, ajuda construindo estratégias personalizadas de acordo com o posicionamento de marca.
Usabilidade fácil e dashboards de fácil leitura.
Usabilidade fácil e dashboards de fácil leitura.
What do you dislike about the product?
Ferramenta apenas em inglês ainda.
A autenticação no início é um pouco ruim.
A autenticação no início é um pouco ruim.
What problems is the product solving and how is that benefiting you?
Está ajudando a trazer mais receita através do canal do CRM.
30% uplift in the conversion rates
What do you like best about the product?
Architect provides a solid foundation for campaign customization, allowing for efficient and unique communication strategies.
The Insider's Email service excels in delivering pertinent and customized messages.
Email campaigns can be started quickly.
Strategic and focused messaging improves user communication on WhatsApp and SMS
The Insider's Email service excels in delivering pertinent and customized messages.
Email campaigns can be started quickly.
Strategic and focused messaging improves user communication on WhatsApp and SMS
What do you dislike about the product?
The Insider tools are quite easy to use and don't require technical support.
What problems is the product solving and how is that benefiting you?
We launch a new product range every week and running promotional campaigns before every new launch was quite a challenge. With Insider, it's all under control now.
Architect provided support in resolving the distributed campaign issue. WhatsApp, SMS, and Email solve the problem of general communication.
Architect provided support in resolving the distributed campaign issue. WhatsApp, SMS, and Email solve the problem of general communication.
Product discovery made easy with Eureka
What do you like best about the product?
Every time we add a new item to our menu, Eureka makes sure that our clients can see it.
With ""Smart Recommender,"" we could now finally recognize and provide clients looking for great discounts with personalized, relevant recommendations.
With the help of Web suite, we could successfully implement cross-selling and upselling strategies.
With ""Smart Recommender,"" we could now finally recognize and provide clients looking for great discounts with personalized, relevant recommendations.
With the help of Web suite, we could successfully implement cross-selling and upselling strategies.
What do you dislike about the product?
Although utilizing the Web Suite was challenging at first, we were able to use the technology with ease thanks to Insider's support staff.
What problems is the product solving and how is that benefiting you?
We could launch hyper-personalized campaigns on the appropriate channels with Insider. Our AOV was previously quite low because of improper suggestions, but that is no longer the case. We were able to successfully engage and convert clients with Insider's package.
Uplift in client retention rate (CRR)
What do you like best about the product?
Text messaging and pop up's was the easiest way to stay in touch with customers. Using Insider's pop up tools, this goal was quite easy to accomplish. Easy integration of our other systems with the Insider tools. The Mobile App's simple navigation and interactive features.
What do you dislike about the product?
With Insider's tools and the best team in the industry, we have been able to establish a distinctive and powerful brand identity in the market.
What problems is the product solving and how is that benefiting you?
The AI-powered dynamic segmentation of Insider's Mobile App solutions has enabled us to send elevant messages and personalize our campaigns.
The best product for anyone in the e-commerce / digital commerce space.
What do you like best about the product?
Insider takes a huge load off of developers' shoulders and enables marketing teams to work faster, more agile and efficient. With Insider the development team can focus on the product and marketing team can focus on marketing with ease, with the Insider dashboard.
What do you dislike about the product?
As we are a small team focused on technology we don't have any dislikes however, I can see that the dashboard may be a bit complex for beginners. However, I think the adaptation process is not long as everyone in our team is able to use Insider on a daily basis.
What problems is the product solving and how is that benefiting you?
We are a social commerce platform focusing in sports and we use Insider in personalization of our users' shopping experience. More than that, we have a unique use case of Insider, as we have built our whole loyalty system on Insider's Architect feature (user journeys). This allows us to keep our loyatlty (points) system dynamic and with less in-house development effort.
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