Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,188 reviews
from
External reviews are not included in the AWS star rating for the product.
great conversion rate increase from WhatsApp campaigns
What do you like best about the product?
We didn’t have a dependable WhatsApp solution and Insider helped us solve our messaging channels issues. We are also created automated flows using Mindbehind. We are making our app more conversational and this is bringing us more revenue.
Easy to use platform providing us good delivery rate.
Also, great support from the team with any issue faced.
Easy to use platform providing us good delivery rate.
Also, great support from the team with any issue faced.
What do you dislike about the product?
We’re having occasional trouble with halting already running WhatsApp campaigns. And we also need to start creating more conversational flows through Mindbehind.
Reporting is not ideal yet, we can work on creating better ways to track the performance
Reporting is not ideal yet, we can work on creating better ways to track the performance
What problems is the product solving and how is that benefiting you?
Better delivery rate led to higher open rate and therefore an upleft in conversation rate.
Campaign creation has become faster with the easy to use platform.
Campaign creation has become faster with the easy to use platform.
Gained a significant uplift in our conversion rates
What do you like best about the product?
Smart Recommender makes just the right recommendations, improving user experience and increasing conversions.
The Web Suite offers a one-stop shop for a variety of web requirements.
By enabling prompt alerts, Web push helps to boost user engagement
The Web Suite offers a one-stop shop for a variety of web requirements.
By enabling prompt alerts, Web push helps to boost user engagement
What do you dislike about the product?
The growth managers at Insider work closely with you as a team member, coming up with ideas that provide excellent results.
What problems is the product solving and how is that benefiting you?
The growth managers at Insider work closely with you as a team member, coming up with ideas that provide excellent results.
By providing individualized experiences, Smart Recommender helps boost client loyalty.
By providing a single platform for all online functions, the Web Suite saves our time and resources.
Web Push guarantees prompt and focused alerts, enhancing our user engagement and sales.
By providing individualized experiences, Smart Recommender helps boost client loyalty.
By providing a single platform for all online functions, the Web Suite saves our time and resources.
Web Push guarantees prompt and focused alerts, enhancing our user engagement and sales.
Saw 3X ROI from our partnership with Insider
What do you like best about the product?
We like all the products we’re using - Architect, WhatsApp, Email, SMS, Smart Recommender, Web Push, Web Suite
Ease of use of the platform
Clear understanding of the numbers and reports to analyze the performance of campaigns
Ease of use of the platform
Clear understanding of the numbers and reports to analyze the performance of campaigns
What do you dislike about the product?
I don't have any dislike , I'am satisfied
What problems is the product solving and how is that benefiting you?
We managed to increase our engagement rate and engage more users effectively across all channels. We saw increased ROI with higher revenue generated.
Overall uplift in sales using Insider
What do you like best about the product?
The ability to quickly create original journeys from scratch and save templates for subsequent use.
Artificial intelligence (AI)-powered predictive intelligence helped to contextually engage people at the right moments to influence their purchase decisions.
The auto-optimized technique reduced the amount of manual labor needed to manage recommendations.
Artificial intelligence (AI)-powered predictive intelligence helped to contextually engage people at the right moments to influence their purchase decisions.
The auto-optimized technique reduced the amount of manual labor needed to manage recommendations.
What do you dislike about the product?
Even though it can be intimidating to learn how to utilize every tool, the Insider support team makes it simple.
What problems is the product solving and how is that benefiting you?
With Insider's Web Suite, we were able to improve the experience of our website visitors.
We saw a reduction in our client attrition rate and an enhancement in conversion rates.
We can now use Insider's Web Push to deliver alerts and suggestions on time.
We saw a reduction in our client attrition rate and an enhancement in conversion rates.
We can now use Insider's Web Push to deliver alerts and suggestions on time.
Excellent
What do you like best about the product?
There is an awesome documentation also I can get response rapidly when I have question.
What do you dislike about the product?
Insider focused on E-Commerce. Our mobile application is different a bit.
What problems is the product solving and how is that benefiting you?
Communication. I can communicate with my customers in any channel I want. Also, I can send personalized messages thanks to Insider data
Insider: Enhancing Push Notification Reach for Elo7
What do you like best about the product?
Insider helped Elo7 reach non-logged-in users through push notifications, addressing a significant pain point in our marketplace. This allowed us to increase our impact on Android, with a 680% rise in impacted users. Additionally, our Android share increased from 13% to 63%, and our Gross Merchandise Sales (GMS) saw an increase of 625% in a month.
Furthermore, we experienced an 83% increase in conversion during A/B testing by sending push notifications earlier. This success was due to the timely signals from journeys like browsing abandonment and cart abandonment.
Furthermore, we experienced an 83% increase in conversion during A/B testing by sending push notifications earlier. This success was due to the timely signals from journeys like browsing abandonment and cart abandonment.
What do you dislike about the product?
As we operate different platforms running our CRM, one challenge we've encountered is the inability to export impacted customers in near real-time. This makes it difficult to exclude impacted customers from journeys using our internal tools. However, it’s possible that we haven’t utilized the tool to its full potential. We hope to see improvements in this area to enhance integration and efficiency.
What problems is the product solving and how is that benefiting you?
Insider is addressing several key challenges for us at Elo7, primarily in reaching and engaging with non-logged-in users through push notifications. This was a significant pain point in our marketplace, and with Insider's help, we achieved a 680% increase in impacted users on Android. This capability has dramatically increased our reach and engagement on this platform.
Additionally, Insider's timely and thoughtful push alerts have enhanced our ability to send targeted messages based on user behavior, such as browsing abandonment and cart abandonment. This has resulted in an 83% increase in conversion rates during A/B testing by sending push notifications earlier.
Moreover, the platform has contributed to a substantial improvement in our Android share, which rose from 13% to 63%. Our Gross Merchandise Sales (GMS) also saw a remarkable 625% increase in just one month. These improvements have significantly bolstered our marketing strategies, leading to higher user interaction, better customer retention, and overall growth.
Additionally, Insider's timely and thoughtful push alerts have enhanced our ability to send targeted messages based on user behavior, such as browsing abandonment and cart abandonment. This has resulted in an 83% increase in conversion rates during A/B testing by sending push notifications earlier.
Moreover, the platform has contributed to a substantial improvement in our Android share, which rose from 13% to 63%. Our Gross Merchandise Sales (GMS) also saw a remarkable 625% increase in just one month. These improvements have significantly bolstered our marketing strategies, leading to higher user interaction, better customer retention, and overall growth.
Enhance email delivery and conversions
What do you like best about the product?
The seamless integration of customer data by CDP enables targeted and customized marketing strategies. Run a connected and cohesive cross-channel campaign using Insider’s Architect.
What do you dislike about the product?
The onboarding process took longer than expected. Getting hands-on with the platform took some time.
What problems is the product solving and how is that benefiting you?
Architect helped us get a 360 degree view of the customer journey and execute a cohesive cross-channel campaign. Customer engagement through SMS, Whatsapp, and Email is now easy with Insider. Our conversion rates and Email delivery rates have improved significantly.
Insider is an excellent tool for CRM!
What do you like best about the product?
The support is great, helping to build personalized strategies according to brand positioning. Easy usability and easy-to-read dashboards.
What do you dislike about the product?
Tool only in English for now. Authentication at the beginning is a bit bad.
What problems is the product solving and how is that benefiting you?
Besides increasing the revenue of our CRM, it is bringing more automation and personalization.
30% uplift in the conversion rates
What do you like best about the product?
Architect provides a solid foundation for campaign customization, allowing for efficient and unique communication strategies.
The Insider's Email service excels in delivering pertinent and customized messages.
Email campaigns can be started quickly.
Strategic and focused messaging improves user communication on WhatsApp and SMS
The Insider's Email service excels in delivering pertinent and customized messages.
Email campaigns can be started quickly.
Strategic and focused messaging improves user communication on WhatsApp and SMS
What do you dislike about the product?
The Insider tools are quite easy to use and don't require technical support.
What problems is the product solving and how is that benefiting you?
We launch a new product range every week and running promotional campaigns before every new launch was quite a challenge. With Insider, it's all under control now.
Architect provided support in resolving the distributed campaign issue. WhatsApp, SMS, and Email solve the problem of general communication.
Architect provided support in resolving the distributed campaign issue. WhatsApp, SMS, and Email solve the problem of general communication.
Product discovery made easy with Eureka
What do you like best about the product?
Every time we add a new item to our menu, Eureka makes sure that our clients can see it.
With ""Smart Recommender,"" we could now finally recognize and provide clients looking for great discounts with personalized, relevant recommendations.
With the help of Web suite, we could successfully implement cross-selling and upselling strategies.
With ""Smart Recommender,"" we could now finally recognize and provide clients looking for great discounts with personalized, relevant recommendations.
With the help of Web suite, we could successfully implement cross-selling and upselling strategies.
What do you dislike about the product?
Although utilizing the Web Suite was challenging at first, we were able to use the technology with ease thanks to Insider's support staff.
What problems is the product solving and how is that benefiting you?
We could launch hyper-personalized campaigns on the appropriate channels with Insider. Our AOV was previously quite low because of improper suggestions, but that is no longer the case. We were able to successfully engage and convert clients with Insider's package.
showing 241 - 250