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User Experience enhanced with Insider's Web Suite and Web Push
What do you like best about the product?
Our user experience has been significantly improved by Web Suite's capability to customize recommendations based on each customer's browsing patterns and interests. Web Push has also proven helpful in maintaining consumer engagement even when they are not on our website. Together, these tools have aided us in giving our users a seamless and tailored experience.
The whole website experience we delivered for our users improved drastically since we start using the Web Suite to boost engagement, conversions, and loyalty.
The whole website experience we delivered for our users improved drastically since we start using the Web Suite to boost engagement, conversions, and loyalty.
What do you dislike about the product?
The only minor issue we had was with customizing the layout of the recommendation widgets, but the support team assisted us in resolving it quickly.
What problems is the product solving and how is that benefiting you?
Our website was not giving our customers a personalized experience prior to installing Web Suite and Web Push. Users' attention and engagement were difficult to maintain, and our user engagement was low. However, since implementing these technologies, our user engagement and conversions have significantly increased. We have been able to improve our overall user experience by providing personalized recommendations and push notifications. Our customers feel more connected to our brand and are more likely to make repeat purchases. These tools have allowed us to keep our customers engaged and satisfied, leading to a boost in our business performance.
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CTR and Conversion rate growth using Insider’s Web Suite and Web Push
What do you like best about the product?
With the support of Insider’s team, the implementation and integration process was smooth and seamless. Their experts supported us immensely in achieving what we desired.
The Web Suite product helped boost product discovery and this led to a reduction in bounce rate and an improvement in clickthrough rate and conversion rates. The web push messages we sent out helped bring back visitors to our website.
The Web Suite product helped boost product discovery and this led to a reduction in bounce rate and an improvement in clickthrough rate and conversion rates. The web push messages we sent out helped bring back visitors to our website.
What do you dislike about the product?
As it was quite easy for us to understand both products, there’s nothing to dislike about the platform. We’d have liked it if they were clubbed together as a package in pricing.
What problems is the product solving and how is that benefiting you?
Before partnering up with Insider, we were struggling to create personalized onsite engagement and promote easier discovery. So we were looking for ways to improve user journeys and make them more friendly. Moreover, we wanted to personalize the user experience throughout their onsite engagement.
With the assistance of Insider’s platform, we set up journeys, which were essentially a mix of onsite campaigns and web push notifications.
After incorporating Insider’s Image Overlays into our onsite campaigns, we saw that it helped promote product categories and improve the visibility of trending products on the website.
We also utilized Insider’s Web Push Notifications suite to promote offers and discounts on specific products or to create a sense of urgency among users who dropped off adding products to their cart. This enabled us to influence their buying decision and as a result, we saw a significant growth in click-through rates and user engagement rate, which further increased conversion rates on our website.
With the assistance of Insider’s platform, we set up journeys, which were essentially a mix of onsite campaigns and web push notifications.
After incorporating Insider’s Image Overlays into our onsite campaigns, we saw that it helped promote product categories and improve the visibility of trending products on the website.
We also utilized Insider’s Web Push Notifications suite to promote offers and discounts on specific products or to create a sense of urgency among users who dropped off adding products to their cart. This enabled us to influence their buying decision and as a result, we saw a significant growth in click-through rates and user engagement rate, which further increased conversion rates on our website.
11X ROI achieved with Insider’s omnichannel marketing automation
What do you like best about the product?
Insider has been a brilliant platform to help us create personalized experiences across channels and platforms with its wide range of products. All the campaigns on different products can be activated from a single panel which makes it easier to activate and track the campaigns we’re creating. Their Account Management team has also been of great support as they’ve provided their expertise time and again in helping us set up high-performing campaigns.
What do you dislike about the product?
The lack of employee strength for us internally makes it difficult for us to take care of Insider platform so much to use it to its full potential. Insider team’s support is thus extremely essential for us to utilize the platform well.
What problems is the product solving and how is that benefiting you?
Delivering personalized product recommendations with Insider’s AI-powered recommender tool. Creating engaging website experiences with the Web Suite product. Replicating these experiences on the mobile app for our users with the Mobile App product.
Conversions maximized with Insider's Growth Management Platform
What do you like best about the product?
At our company, we strive to optimize every aspect of our online presence to increase conversions. That's why we turned to Insider's Growth Management Platform to help us achieve our goals. The platform has been instrumental in optimizing our on-page conversions, and we've also been using it to generate both automated and manually submitted web push notifications.
Our primary reason for partnering with Insider was to improve our conversion rates, and we've seen significant results.
The web push notifications have been a valuable addition to our conversion optimization efforts, allowing us to connect with a new audience that was previously out of reach. By using online push notifications, we've been able to reach our target audience more effectively and increase engagement with our brand.
Our primary reason for partnering with Insider was to improve our conversion rates, and we've seen significant results.
The web push notifications have been a valuable addition to our conversion optimization efforts, allowing us to connect with a new audience that was previously out of reach. By using online push notifications, we've been able to reach our target audience more effectively and increase engagement with our brand.
What do you dislike about the product?
While there is room for improvement in the support provided, the product itself has been instrumental in helping us detect and fix bugs, ultimately leading to a better final product.
What problems is the product solving and how is that benefiting you?
Insider's platform has been an essential tool for us in maximizing conversions to their full potential. Insider offers a managed solution that helps us create and implement ideas rather than just providing a self-service platform. We felt that the Insider Growth Management Platform offered better value for the money.
The combination of automated web pushes and the Growth Management Platform has allowed us to create a seamless customer journey, resulting in increased conversions and a better overall user experience. If you're looking to take your online business to the next level, we highly recommend giving Insider a try.
The combination of automated web pushes and the Growth Management Platform has allowed us to create a seamless customer journey, resulting in increased conversions and a better overall user experience. If you're looking to take your online business to the next level, we highly recommend giving Insider a try.
Browsing to Buying: Insider's Web Personalization products skyrocketed our conversions
What do you like best about the product?
Web Suite's ability to provide personalized recommendations and Web Push's effectiveness in reaching customers who are not currently online have been our favorite features. These tools have helped increase and improve our website traffic as users have come back to our website more often.
And this has led to a boost in conversions and we’ve been able to drive revenue growth.
And this has led to a boost in conversions and we’ve been able to drive revenue growth.
What do you dislike about the product?
We have not experienced any issues or concerns while using Web Suite and Web Push.
What problems is the product solving and how is that benefiting you?
Prior to implementing Insider's Web Suite and Web Push, our website struggled to give users a tailored experience, which had a negative impact on customer retention and our churn rate was high. Moreover, there were significant rates of cart abandonment and low engagement rates. But ever since we started using these tools, things have changed dramatically.
Also, the notification function has significantly decreased cart abandonment rates, which has increased average order value. These technologies have been essential in uplifting our revenue growth and optimizing our conversions.
Also, the notification function has significantly decreased cart abandonment rates, which has increased average order value. These technologies have been essential in uplifting our revenue growth and optimizing our conversions.
Customer Engagement revolutionalized with Insider's Web Suite and Web Push
What do you like best about the product?
Our customer engagement methods have been completely transformed by Web Suite's ability to personalize suggestions and Web Push's success in contacting customers who aren't online right now. We have been able to boost our overall consumer engagement and give a better user experience thanks to these technologies.
What do you dislike about the product?
Although it took some time to put some tools into place, the outcome was beautiful, so the wait was rewarded.
What problems is the product solving and how is that benefiting you?
We were having trouble maintaining customer interest in our offerings before we started using Web Suite and Web Push. But, after using these technologies, user engagement and conversions have significantly increased. We were able to improve user experience thanks to Web Suite's personalized recommendations, and we were able to re-engage clients who had abandoned the application process because of Web Push. Our customer involvement strategies have been revolutionized as a result of these implementations.
Insider’s advanced segmentation resulted in increased email open rates
What do you like best about the product?
Insider's email send time optimization enabled us to deliver the right message at the right time to each of our subscribers, which ultimately resulted in better customer relationships.Although a small, rather simple-sounding feature, it is definitely one that’s hugely impactful. By taking the guesswork out of the ideal time to send our emails, we have been able to get better results, and ultimately, that’s what Insider is great at - taking the guesswork out of understanding customers and allowing us to serve them better based on data.
What do you dislike about the product?
The email send time optimization tool from Insider doesn't currently have any known drawbacks, although the accuracy of consumer behavior analysis can always be improved.
What problems is the product solving and how is that benefiting you?
We experienced low customer retention with our products because most of our subscribers and first-time customers did not become repeat customers. By using Insider's AI-integrated personalized email tool, we were able to create personalized email campaigns automatically for our product, increasing client retention.As soon as a customer joins our brand, they are immediately informed of all enticing offers, discounts, and sales dates. Through Insider's personalized and interactive email content, we were able to send our customers emails tailored to their individual interests, which helped boost their interest in the content we were sending them, resulting in them opening our emails and, most importantly, continuing to shop with us.
Ideal cross-channel marketing platform for travel brands
What do you like best about the product?
When you curate and deliver experiences for your customers you are in a way creating memories of a lifetime for them. That’s exactly what we do by creating truly unique dining experiences.
With Insider’s Architect we could design a workflow such that we never missed sending personalized wishes and special offers especially curated for our customers on their special days, festivals, or any special event or food festival that we hosted via Web Push, App notification, and emails.
With Insider’s Architect we could design a workflow such that we never missed sending personalized wishes and special offers especially curated for our customers on their special days, festivals, or any special event or food festival that we hosted via Web Push, App notification, and emails.
What do you dislike about the product?
There is nothing to dislike, in fact the product and Insider’s team has truly helped us perform beyond our expectations.
What problems is the product solving and how is that benefiting you?
A growing customer database was making it increasingly difficult for us to keep a tab of each customer's likes and dislikes, special occasions, birthdays, anniversaries, and more. In the hospitality industry, delivering a unique and personalized experience at every customer touchpoint is non-negotiable. You miss wishing a customer or their loved one on a special occasion, and you risk losing them to competition forever.
Insider’s Architect and Smart Recommender helped us negate such instances. The Architect created a workflow such that automatic email trigger, web push, and mobile notification is sent to customers with a personalized messages on special occasions with the best deal and discounts.
What’s more, we are even able to promote special food festivals to customers who are genuinely open to experiment with new cuisines or have a particular favorite. With Insider, we haven’t missed to make our customers special occasions extra special thanks to web push, mobile app, recommendation, email, architect, and web suite.
Insider’s Architect and Smart Recommender helped us negate such instances. The Architect created a workflow such that automatic email trigger, web push, and mobile notification is sent to customers with a personalized messages on special occasions with the best deal and discounts.
What’s more, we are even able to promote special food festivals to customers who are genuinely open to experiment with new cuisines or have a particular favorite. With Insider, we haven’t missed to make our customers special occasions extra special thanks to web push, mobile app, recommendation, email, architect, and web suite.
Insider’s web suite helped us boost conversion rate
What do you like best about the product?
nsider’s web suite helped us to make the customer journey smooth ensuring that our customers enjoy the navigation from the homepage to the cart page. We were able to showcase relevant products and services on different pages of our website, based on our users’ previous browsing history and interests. This helped us get a higher number of conversions faster.
What do you dislike about the product?
We loved our experience with Insider so far. However, it would be great if they can introduce more use cases for our industry.
What problems is the product solving and how is that benefiting you?
We optimized our website for visibility to become more discoverable online. But we did not understand how to capture our viewers' attention. This had led to a tremendous fall in our retention rate. After implementing Insider’s web and email suite, we were able to optimize the customer experience by assembling elements that hooked our customers
Improved customer experience with Insider’s Web suite and Instory
What do you like best about the product?
Our goal was to boost conversions directly from our website. We were having good traffic but the conversion rate was low since people were primarily browsing products. This is where Insider played a major role in helping us revamp the website experience for our customers. We were able to create gamified experiences to show product recommendations with Instory. This enabled us to show recommendations for different product categories in the form of engaging and eye-catchy Instagram stories. We achieved a conversion rate of over 2.5%, which was pretty solid.
What do you dislike about the product?
While updating our product catalog, we encountered a few minor issues that impacted our campaigns' responsiveness and timeliness. However, these were relatively small hiccups, and we were able to address them without any significant impact on our overall experience. Overall, we have had a seamless experience with no major complaints to report.
What problems is the product solving and how is that benefiting you?
By leveraging a range of Insider's website products, we were able to significantly enhance our users' browsing experience and drive higher conversion rates. Using gamified experiences and discount coupons, we were able to entice users to complete purchases, which resulted in an increase in the Average Order Value.
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