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Created unique customer experiences through Insider’s multiple products on Inone
What do you like best about the product?
We were able to deliver personalized automated engagement through App, Email, SMS, and WhatsApp with Insider. Insider contributed in making each customer's experience more unique with our ability to create different omnichannel journeys based on our different business use cases. (e.g., through Insider's Architect, we were able to automate campaigns across different channels based on vendors' preference - therefore, driving more engagement and quantitative results like revenue/lead generation
What do you dislike about the product?
Prior to Insider, we had to use separate vendors for each channel. Now, this has been resolved
What problems is the product solving and how is that benefiting you?
We have now switched to omnichannel engagement and single vendor for all communications. There is an actionable CDP. We have organized all communication channels and data in 1 single platform and creating personalized experiences across multiple channels with CDP+Architect.
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Saved a lot of money and saw a 4.2% boost in CR!
What do you like best about the product?
We are in awe of their platform, it makes our work a lot easier. We are now able to access data of individual customers on their unified platform and automate communication for every customer
What do you dislike about the product?
Sometimes we find difficulties accessing the database but their team is proactive in resolving the issues.
What problems is the product solving and how is that benefiting you?
-Addressing problems at every customer touch point has become easy with the Architect.
-With just a few clicks, we are automating our communication for customers using different channels.
-With just a few clicks, we are automating our communication for customers using different channels.
Uplift in ROI with Insider
What do you like best about the product?
Mobile App's intuitive design contributed to an enhanced user experience.
Architect provided a solid foundation for optimizing customized campaigns.
The mobile solutions from Insider provide deep analytics that produce informative data for wise decision-making and strategy optimization.
Architect provided a solid foundation for optimizing customized campaigns.
The mobile solutions from Insider provide deep analytics that produce informative data for wise decision-making and strategy optimization.
What do you dislike about the product?
With Insider's product suite, our growth has increased tenfold. Our clients' experiences have also improved.
What problems is the product solving and how is that benefiting you?
Architect reduces time spent on administrative tasks and boosts productivity using a mobile campaign.
Our CTRs increased as a result of Insider's personalized promotional messages and automated programs.
Our entire marketing approach has improved.
Our CTRs increased as a result of Insider's personalized promotional messages and automated programs.
Our entire marketing approach has improved.
Highly engaging mobile and web store front with Insider
What do you like best about the product?
"A more streamlined UI with Insider’s Mobile App made travel bookings effortless for our customers.
The DIY templates offered by Web Suite enabled us to coordinate our campaign designs across all three platforms (desktop, tablet, and mobile).
More engagement and bookings thanks to Architect's tracking and analysis of every customer interaction. "
The DIY templates offered by Web Suite enabled us to coordinate our campaign designs across all three platforms (desktop, tablet, and mobile).
More engagement and bookings thanks to Architect's tracking and analysis of every customer interaction. "
What do you dislike about the product?
The template collection is great but does not offer industry-specific customization.
What problems is the product solving and how is that benefiting you?
Insider's Web Suite simplified the web development and helped us create a very good looking and highly engaging web store front. Our mobile store front finally got an easy to use, user-friendly interface making product discovery a breeze for our customers.
Insider enabled achieve personalization and cohesive messaging.
What do you like best about the product?
Architect enabled us to run a cohesive campaign across channels.
The WhatsApp tool's more than fifty templates made it simple to launch new campaigns every week.
We were able to promote cross-channel communication thanks to the SMS event data function.
The WhatsApp tool's more than fifty templates made it simple to launch new campaigns every week.
We were able to promote cross-channel communication thanks to the SMS event data function.
What do you dislike about the product?
They could make their dashboard easier to use. However, we can obtain insightful information about our initiatives with just a few clicks, which has been quite helpful.
What problems is the product solving and how is that benefiting you?
The Email tool's drag-and-drop editor made it easier for us to include trip suggestions and coupons. Initially we were not communicating clearly or effectively. Insider's personalized emails and WhatsApp message templates improved our communication and helped get us more leads.
Insider's WhatsApp & SMS: The Best Cross-Media Option
What do you like best about the product?
Insider WhatsApp campaigns made it easier and more enjoyable for us to run campaigns.
An easy-to-use platform for effective email campaign management
Our AOV increased using SMS and Push Notifications.
An easy-to-use platform for effective email campaign management
Our AOV increased using SMS and Push Notifications.
What do you dislike about the product?
We are glad that Insider was our first option for a growth partner because things would not have turned out the same without their guidance and assistance.
What problems is the product solving and how is that benefiting you?
The Push Notifications helped reduce the cart abandonment rate. Our ability to communicate relevant messages with clients and personalize our campaigns has been made possible by the AI-powered dynamic segmentation of Insider's SMS and WhatsApp tools. It is now feasible to roll out consistent messaging and comparable campaigns across media.
Eureka has helped our business grow.
What do you like best about the product?
The Smart Recommender enabled us to successfully implement our cross-selling and upselling strategy. We employed their Web Suite and Smart Recommender solutions to grow our customer base. We absolutely loved Eureka and its functionalities. It has really helped our business.
What do you dislike about the product?
Insider's growth managers truly interact with you as a member of the team, helping you implement ideas that produce exceptional results.
What problems is the product solving and how is that benefiting you?
Analytics-rich information enabled us to continue improving our methods while increasing consumer engagement and conversion rates. The ability to deliver highly customized experience with the help of Insider tools. Notable results in terms of overall business expansion and increased conversion rates.
Web Push helped increase our conversion rates
What do you like best about the product?
Web Push provided precise and timely notifications, which significantly raised our user engagement and conversion rates. A full toolkit is provided by the Web Suite to help build a stunning and seamless online experience. We loved the functionalities of Mobile App.
What do you dislike about the product?
Getting used to the extensive feature set takes some time. But the support staff holds your hand and ensures a seamless sale.
What problems is the product solving and how is that benefiting you?
Through the use of the Web Suite, Insider addresses the problem of scattered web tools, streamlining web operations and enhancing our total online performance.
Our conversion rates have significantly increased since we began utilizing Insider technologies.
Our conversion rates have significantly increased since we began utilizing Insider technologies.
Insider has played a big role in our business’s success
What do you like best about the product?
"The mobile application's smooth and entertaining UI contributes to an improved user experience.
Architect provides a solid base upon which campaigns can be effectively customized and optimized.
Insider offers insightful information that helps with strategic planning and decision-making."
Architect provides a solid base upon which campaigns can be effectively customized and optimized.
Insider offers insightful information that helps with strategic planning and decision-making."
What do you dislike about the product?
Insider should do more industry specific templates.
What problems is the product solving and how is that benefiting you?
Insider uses the Architect platform to tackle the problem of dispersed campaigns.
By resolving the issue of generic interactions, the user-friendly mobile app and the journey builder Architect platform enhanced our user happiness and engagement levels.
By resolving the issue of generic interactions, the user-friendly mobile app and the journey builder Architect platform enhanced our user happiness and engagement levels.
Perfect CDP + Marketing Automation solution
What do you like best about the product?
Products - Smart recommender, Email, SMS, WhatsApp.
The products are really easy to use because it’s all integrated into a single panel. It’s interface is super easy to use and we activated 40+ Onsite campaigns in just 6 months. We are really happy both with Insider’s products and their customer service.
The products are really easy to use because it’s all integrated into a single panel. It’s interface is super easy to use and we activated 40+ Onsite campaigns in just 6 months. We are really happy both with Insider’s products and their customer service.
What do you dislike about the product?
We’ve had a great experience using Insider’s different products. The only blockers we faced were initially when some products took more time to integrate.
What problems is the product solving and how is that benefiting you?
We managed to engage our customers better. Showcased product recommendations powered by AI better recommendations - we used different recommendation algorithms to show different recommendation widgets.
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