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Reviews from AWS Marketplace

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External reviews

974 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Deniz Emre .

Eureka has helped our business grow.

  • May 24, 2024
  • Review verified by G2

What do you like best about the product?
The Smart Recommender enabled us to successfully implement our cross-selling and upselling strategy. We employed their Web Suite and Smart Recommender solutions to grow our customer base. We absolutely loved Eureka and its functionalities. It has really helped our business.
What do you dislike about the product?
Insider's growth managers truly interact with you as a member of the team, helping you implement ideas that produce exceptional results.
What problems is the product solving and how is that benefiting you?
Analytics-rich information enabled us to continue improving our methods while increasing consumer engagement and conversion rates. The ability to deliver highly customized experience with the help of Insider tools. Notable results in terms of overall business expansion and increased conversion rates.


    Onur K.

Web Push helped increase our conversion rates

  • May 24, 2024
  • Review provided by G2

What do you like best about the product?
Web Push provided precise and timely notifications, which significantly raised our user engagement and conversion rates. A full toolkit is provided by the Web Suite to help build a stunning and seamless online experience. We loved the functionalities of Mobile App.
What do you dislike about the product?
Getting used to the extensive feature set takes some time. But the support staff holds your hand and ensures a seamless sale.
What problems is the product solving and how is that benefiting you?
Through the use of the Web Suite, Insider addresses the problem of scattered web tools, streamlining web operations and enhancing our total online performance.
Our conversion rates have significantly increased since we began utilizing Insider technologies.


    Enes A.

Insider has played a big role in our business’s success

  • May 24, 2024
  • Review verified by G2

What do you like best about the product?
"The mobile application's smooth and entertaining UI contributes to an improved user experience.
Architect provides a solid base upon which campaigns can be effectively customized and optimized.
Insider offers insightful information that helps with strategic planning and decision-making."
What do you dislike about the product?
Insider should do more industry specific templates.
What problems is the product solving and how is that benefiting you?
Insider uses the Architect platform to tackle the problem of dispersed campaigns.
By resolving the issue of generic interactions, the user-friendly mobile app and the journey builder Architect platform enhanced our user happiness and engagement levels.


    Amena O.

Perfect CDP + Marketing Automation solution

  • May 22, 2024
  • Review verified by G2

What do you like best about the product?
Products - Smart recommender, Email, SMS, WhatsApp.
The products are really easy to use because it’s all integrated into a single panel. It’s interface is super easy to use and we activated 40+ Onsite campaigns in just 6 months. We are really happy both with Insider’s products and their customer service.
What do you dislike about the product?
We’ve had a great experience using Insider’s different products. The only blockers we faced were initially when some products took more time to integrate.
What problems is the product solving and how is that benefiting you?
We managed to engage our customers better. Showcased product recommendations powered by AI better recommendations - we used different recommendation algorithms to show different recommendation widgets.


    Onat U.

Launching Email campaigns made easy with Insider

  • May 22, 2024
  • Review verified by G2

What do you like best about the product?
Push Notifications significantly enhanced user engagement and conversion rates by sending accurate and timely updates. Insider's SMS enhanced our user reach and engagement by allowing for focused and effective communication. WhatsApp's seamless integration enabled strategic and personalized messaging, promoting effective communication.
What do you dislike about the product?
The use of Insider's tools can be tough to begin with, but their support team helped us navigate these initial hiccups.
What problems is the product solving and how is that benefiting you?
Insider helped us coordinate a data-driven shopping experience for our users by predicting buyer behavior and delivering relevant, complementary recommendations across several touchpoints. Also our Email campaigns were made easy with Insider, this has helped improve our retail business.


    Julián Javier D.

A platform with a lot of potential and intuitive

  • May 21, 2024
  • Review verified by G2

What do you like best about the product?
It's an intuitive platform and it's easy to build web pushes (its the feature that I've tested)
What do you dislike about the product?
I think there are a lot of things that it has to be improved such as duplicate web pushes, modifications in already live web pushes, etc.
What problems is the product solving and how is that benefiting you?
The integration between Salesforce Marketing Cloud and Insider


    Oğuzhan Z.

Architect helped us to generate customer journeys instantly

  • May 20, 2024
  • Review verified by G2

What do you like best about the product?
Architect’s price drop and back-in-stock notifications decreased our cart abandonment rate. The seamless integration of WhatsApp and email provided a unified approach to customer interaction.
What do you dislike about the product?
The usage of Insider’s tools can be tricky but their support team helped us during difficulties and now can manage it without any deep knowledge of tech.
What problems is the product solving and how is that benefiting you?
Setting up and customizing email campaigns was easy with the modular email editor.
Personalized campaigns with built-in templates increased our AOV by 5X
Architect’s ‘Next best channel’ features increased our customer retention by 58% in just 4 months.


    Insurance

Uplift in revenue by 15% due to more sign-ups with Insider’s products

  • May 17, 2024
  • Review verified by G2

What do you like best about the product?
So far, we have used Insider’s WhatsApp Tools. It is recommendation feature enabled us to suggest personalized products and services to our customers fine-tuned to their financial behavior. This has led to enhanced customer satisfaction and a stronger brand reputation.
What do you dislike about the product?
The Support team at Insider is highly responsive and knowledgeable. They have helped us every step of the way.
What problems is the product solving and how is that benefiting you?
Insider has been instrumental in solving several critical challenges for us, resulting in significant benefits. By utilizing Insider's WhatsApp in conjunction with their marketing automation solution.


    Ayşegül B.

Mobile App’s wide variety of scenarios helped increase our revenue

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
Mobile app made our application more user-friendly and responsive to customers
Architect tracked and analyzed all our customer touchpoints, decreasing our churn rate.
Web Suite’s DIY templates helped us to sync our campaign designs for all 3 platforms (Mobile, Desktop, and Tablet).
What do you dislike about the product?
An increase in built-in templates, particularly relevant fro the finance sector would be amazing. But their customization is so simple and efficient that our campaigns achieved all our goals.
What problems is the product solving and how is that benefiting you?
Web Suite’s personalized recommendations decreased our bounce rate by 58%.
27% revenue uplift with back-in-stock push notifications.
Mobile app by Insider increased our subscriber base by a staggering 51%


    gorkem a.

Our AOV shot up with Insider tools

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
The Mobile App improved our application's usability and responsiveness to customers.
With Web Push, we were able to deliver timely information about price drops and premium content, enticing readers to become subscribers.
What do you dislike about the product?
We would be pleased to recommend Insider to organizations looking to improve their marketing efforts. We're glad we decided to use Insider.
What problems is the product solving and how is that benefiting you?
Insider helped with dynamic traffic allocation while testing several versions to increase engagement and conversion rates. We improved the user experience with Insider's personalization tools, which increased conversion rates. Insider helped us significantly uplift our AOV.