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Uplift in revenue by 15% due to more sign-ups with Insider’s products
What do you like best about the product?
So far, we have used Insider’s WhatsApp Tools. It is recommendation feature enabled us to suggest personalized products and services to our customers fine-tuned to their financial behavior. This has led to enhanced customer satisfaction and a stronger brand reputation.
What do you dislike about the product?
The Support team at Insider is highly responsive and knowledgeable. They have helped us every step of the way.
What problems is the product solving and how is that benefiting you?
Insider has been instrumental in solving several critical challenges for us, resulting in significant benefits. By utilizing Insider's WhatsApp in conjunction with their marketing automation solution.
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Mobile App’s wide variety of scenarios helped increase our revenue
What do you like best about the product?
Mobile app made our application more user-friendly and responsive to customers
Architect tracked and analyzed all our customer touchpoints, decreasing our churn rate.
Web Suite’s DIY templates helped us to sync our campaign designs for all 3 platforms (Mobile, Desktop, and Tablet).
Architect tracked and analyzed all our customer touchpoints, decreasing our churn rate.
Web Suite’s DIY templates helped us to sync our campaign designs for all 3 platforms (Mobile, Desktop, and Tablet).
What do you dislike about the product?
An increase in built-in templates, particularly relevant fro the finance sector would be amazing. But their customization is so simple and efficient that our campaigns achieved all our goals.
What problems is the product solving and how is that benefiting you?
Web Suite’s personalized recommendations decreased our bounce rate by 58%.
27% revenue uplift with back-in-stock push notifications.
Mobile app by Insider increased our subscriber base by a staggering 51%
27% revenue uplift with back-in-stock push notifications.
Mobile app by Insider increased our subscriber base by a staggering 51%
Our AOV shot up with Insider tools
What do you like best about the product?
The Mobile App improved our application's usability and responsiveness to customers.
With Web Push, we were able to deliver timely information about price drops and premium content, enticing readers to become subscribers.
With Web Push, we were able to deliver timely information about price drops and premium content, enticing readers to become subscribers.
What do you dislike about the product?
We would be pleased to recommend Insider to organizations looking to improve their marketing efforts. We're glad we decided to use Insider.
What problems is the product solving and how is that benefiting you?
Insider helped with dynamic traffic allocation while testing several versions to increase engagement and conversion rates. We improved the user experience with Insider's personalization tools, which increased conversion rates. Insider helped us significantly uplift our AOV.
There was an increase in our ROI and boost in conversions in just one month
What do you like best about the product?
We are happy with every aspect of Insider, including deployment, integration, and outcome tracking.
We’re generally impressed with all the products we’re using - Web Suite, web push, SMS, Whatsapp, E-mail, App. Web suite and Mobile App have improved our web and app experiences while the WhatsApp and SMS tools have greatly improved customer engagement when they aren’t on the app/web.
We’re generally impressed with all the products we’re using - Web Suite, web push, SMS, Whatsapp, E-mail, App. Web suite and Mobile App have improved our web and app experiences while the WhatsApp and SMS tools have greatly improved customer engagement when they aren’t on the app/web.
What do you dislike about the product?
The vast features Insider tools offer can be overwhelming and confusing in the beginning.
What problems is the product solving and how is that benefiting you?
In a span of just one month we saw a significant growth in our ROI.
Cart abandonment rates have dropped and our revenue from cross-selling and upselling has improved significantly as a result of the incredibly precise product recommendations.
Cart abandonment rates have dropped and our revenue from cross-selling and upselling has improved significantly as a result of the incredibly precise product recommendations.
Our customer engagement has shot up since we used Insider - we’re getting more downpayment now!
What do you like best about the product?
Automated and pertinent Web Push notifications which ensure customers keep coming back.
Desktop Web for its intuitive design. Web push supplements our web suite engagement campaigns well and they’re nicely tied together.
Desktop Web for its intuitive design. Web push supplements our web suite engagement campaigns well and they’re nicely tied together.
What do you dislike about the product?
Insider exceeded our expectations. But we’d just like to see a few more automotive specific use cases.
What problems is the product solving and how is that benefiting you?
Insider helped us increase our brand awareness with well-thought-out push alerts and an optimized online presence. We are happy with our increased user engagement. Customers are applying more often for test drives and purchases. They’re able to check out our options easily also now.
Increased customer engagement using Insider’s messaging products suite
What do you like best about the product?
Choosing Insider was our best business decision. From integrating their tools to using them, the entire process was smooth. We picked tools like Email, SMS, and Eureka, which helped us drive high sales and achieve our targets. Using AI-powered Eureka tools, we were able to deliver personalized recommendations to our customers, which ultimately boosted our engagement rates and helped us achieve high ROI.
What do you dislike about the product?
The Insider support team is proactive. Their tools enabled us to deliver our trendsetting products to the right customers at the right time. We would be more than happy to recommend them.
What problems is the product solving and how is that benefiting you?
Low customer engagement was a major concern for our company. Multiple marketing campaigns were ineffective in boosting the engagement rates of our fashion products and accessories. However, switching to Insider changed everything. First, we used their solutions desktop web and mobile web, to improve the UX of the website. SMS, Email, and Eureka helped us to deliver personalized experiences to our customers across different channels.We knew exactly what to send and when to send to our customers. The messages we sent were what they wanted to see. In just three months, we made more sales, our customer attrition was at an all time low, and retention at an all time high. It's all thanks to Insider.
Uplift in our conversions with Insider
What do you like best about the product?
Smooth interactions made possible by Insider's Mobile App's intuitive design and also contributed to an enhanced user experience. The mobile solutions from Insider provide deep analytics that make informative data available for wise decision-making and strategy optimization.
What do you dislike about the product?
The Insider team was really helpful in getting things corrected when we first ran into problems. They made the path easier for us at every turn.
What problems is the product solving and how is that benefiting you?
Our CTRs increased as a result of Insider's personalized promotional messages and automated programs.
We saw an increase in our conversion rates.
Improves the entire marketing approach by providing insightful information.
We saw an increase in our conversion rates.
Improves the entire marketing approach by providing insightful information.
Great all in one personalized automation solution
What do you like best about the product?
Products used - Web suite, Web Push, Architect, Email, WhatsApp, SMS.
All these products have provided us automation across channels.
We like the Inone platform where we are able to create and track campaigns from one location. Additionally, we can use dynamic attributes in all our messages.
All these products have provided us automation across channels.
We like the Inone platform where we are able to create and track campaigns from one location. Additionally, we can use dynamic attributes in all our messages.
What do you dislike about the product?
Pricing could be lower as we’re using a lot of Insider’s solutions.
What problems is the product solving and how is that benefiting you?
All these products have provided us automation across channels.
Insider’s an easy to use self-service product
What do you like best about the product?
The product is easy to use. We are able to use it as self-service. But Insider Partner Success team are always there give help or support if we encounter any problems using the platform. They also give extra guidance with some advanced/complex campaigns.
Products: Web Suite, Push, Email, Architect
Products: Web Suite, Push, Email, Architect
What do you dislike about the product?
Since our goal was to have Insider as a self-service product, it took some time for us to learn everything to use it easily because the product has lots of capabilities. That was understandable and once we got the hang of it, it has been great!
What problems is the product solving and how is that benefiting you?
1. Data fragmentation - Insider’s CDP helped us consolidate data from different sources
2. Utilizing data from multiple sources for personalization experiences
3. Cross-channel journey synchronization
4. Email Open rate in Q1 24 is +60% higher than 2023 average - which is amazing!
2. Utilizing data from multiple sources for personalization experiences
3. Cross-channel journey synchronization
4. Email Open rate in Q1 24 is +60% higher than 2023 average - which is amazing!
Insider helped us improve the UX on both our Website and App platform
What do you like best about the product?
1. Personalized experience based on users behavior onsite
2. Dedicated local support from strategy to operations
3. Cross-channel experience from onsite to offsite
4. Many ready made use cases specific to airlines
2. Dedicated local support from strategy to operations
3. Cross-channel experience from onsite to offsite
4. Many ready made use cases specific to airlines
What do you dislike about the product?
It takes less time to execute campaigns because of their excellent template library. Regularly releasing updated templates will prove beneficial however.
What problems is the product solving and how is that benefiting you?
Insider helped us improve our user experience and customer retention on our Web and App store. Personalized experience based on users behavior onsite, especially based on the origin/destination that users search onsite. With Insider, we have opportunities to run activation campaigns onsite.
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