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Sending out Web Push Notifications helped us achieve higher conversion rates
What do you like best about the product?
There are a number of players in the market that offer web push messaging and promotion-based platforms. But what appealed most to us is that it allows us to reach out to customers at the right time using Send Time Optimization. In addition, the platform uses automation to personalize messages for each customer, which is definitely a time-saving process. Their segmentation capabilities are super strong and that allows us to target different user segments to send out personalized messages.
What do you dislike about the product?
We haven’t faced any difficulty using the platform so far and we’re really happy with the results that we have achieved after using the Web Push tool by Insider.
What problems is the product solving and how is that benefiting you?
We wanted to provide our visitors with a hyper-personalized experience and initially, our strategy was to connect with them using relevancy. But the results were not as expected. Then Insider came into the picture to realize our objective and promptly built the best possible approach to send web push notifications related to ongoing offers, price drop alerts, and products a particular user was searching for was back in stock.
Also, using the tool we were able to send personalized pushes that captured users' attention and influenced them to visit the website and make a purchase. By implementing this strategy, not only were we able to turn our inactive users into daily visitors, we were also able to convert those users into customers. As a result, we were able to improve engagement rates, drive more conversions, boost sales, and generate revenue.
Also, using the tool we were able to send personalized pushes that captured users' attention and influenced them to visit the website and make a purchase. By implementing this strategy, not only were we able to turn our inactive users into daily visitors, we were also able to convert those users into customers. As a result, we were able to improve engagement rates, drive more conversions, boost sales, and generate revenue.
Insider’s Mobile App suite and Architect tool helped us boost conversion rates
What do you like best about the product?
The platform’s multiple predefined customizable templates allowed us to personalize and automate messaging for our users based on their activities with great ease. With the help of Insider’s academy and their CSMs, we were able to get reports and insights in real-time.
Their products are also amazing as they are effective in so many different ways. Our mobile app engagement has become so much better since we started using their solution. Tying up with their cross-channel journey builder, Architect, we have reached customers on many other channels. We are able to discover the best time and channel for different segments of users and we build our campaigns accordingly. It’s been a great journey so far!
Their products are also amazing as they are effective in so many different ways. Our mobile app engagement has become so much better since we started using their solution. Tying up with their cross-channel journey builder, Architect, we have reached customers on many other channels. We are able to discover the best time and channel for different segments of users and we build our campaigns accordingly. It’s been a great journey so far!
What do you dislike about the product?
No major issues as such. Initially, we experienced minor bugs in mobile templates like dim effects. The bugs weren’t too critical though and can be improved.
What problems is the product solving and how is that benefiting you?
We wanted to improve the user experience for our mobile app users. To achieve this, we decided to explore Insider’s in-app templates that helped us efficiently convey messages to them in a clear and efficient way. This implementation of the Insider product resulted in increased conversion rates.
We were also looking for a solution that could enable us track user activity within the app and automate campaigns accordingly. After understanding the requirement, the Account Management team at Insider recommended us to implement their Architect tool on our app. By using this technology, we were able to successfully entice users to complete their purchases, which significantly improved our conversion rates.
We were also looking for a solution that could enable us track user activity within the app and automate campaigns accordingly. After understanding the requirement, the Account Management team at Insider recommended us to implement their Architect tool on our app. By using this technology, we were able to successfully entice users to complete their purchases, which significantly improved our conversion rates.
6.5% uplift in Onsite conversion rates with AI-backed Smart Recommender tool over past 6 months
What do you like best about the product?
As a user of Insider, we’re impressed with the platform's features, particularly Smart Recommendations, InStory, and Email. The Smart Recommendations feature is a game-changer, providing personalized product recommendations to customers based on their browsing history and preferences. This has helped to increase customer engagement and drive sales for my business.
The InStory feature is also a standout, allowing me to create interactive and engaging stories within the website, which has improved the customer experience and encouraged brand loyalty.
The Email feature is comprehensive and user-friendly, providing a range of tools for automating, segmenting, and personalizing email campaigns. This has made it easier for me to reach and engage with my target audience effectively. Overall, we highly recommend Insider for businesses looking to enhance their online presence and drive sales.
The InStory feature is also a standout, allowing me to create interactive and engaging stories within the website, which has improved the customer experience and encouraged brand loyalty.
The Email feature is comprehensive and user-friendly, providing a range of tools for automating, segmenting, and personalizing email campaigns. This has made it easier for me to reach and engage with my target audience effectively. Overall, we highly recommend Insider for businesses looking to enhance their online presence and drive sales.
What do you dislike about the product?
Initially, we needed a little hand-holding to get started with the products. But the Insider team proactively supported us in integrating tools. Overall, we are happy with the results we’ve seen so far.
What problems is the product solving and how is that benefiting you?
After implementing the products by Insider, we’ve seen a tremendous improvement on our website. With their Smart Recommender, we were able to remove all the clutter from our website and provide our users with a personalized and convenient overlay. This further improved our cart cleaning and abandonment rates which boosted the online conversion rates by 6.5% over 6 months time.
With the help of their InStory tool, we were able to capture the attention of our website visitors with personalized stories, which further significantly increased engagement rates on our website. Apart from this, we were also looking for an automated email solution to drive more leads.
We’re also glad we used Insider’s email tool as it not only improved segmentation but also helped us drive more leads and uplifted the conversion rates by 23.30%.
With the help of their InStory tool, we were able to capture the attention of our website visitors with personalized stories, which further significantly increased engagement rates on our website. Apart from this, we were also looking for an automated email solution to drive more leads.
We’re also glad we used Insider’s email tool as it not only improved segmentation but also helped us drive more leads and uplifted the conversion rates by 23.30%.
Complete personalization option
What do you like best about the product?
Good personalization tool. Complete segmentation options and overall performance.
We don't use the whole plan, but web push channel and onsite personalization allow us to achieve our business objectives.
We don't use the whole plan, but web push channel and onsite personalization allow us to achieve our business objectives.
What do you dislike about the product?
We've experienced some technical issues that took longer than expected to be solved.
What problems is the product solving and how is that benefiting you?
Insider mainly helps us to personalize the onsite experience when landing in our ecommerce. Is also helping on gathering new leads and engage target groups.
Provided customers with a delightful shopping experience on our website using Insider’s Web Suite
What do you like best about the product?
Insider is one of the best Marketing Automation Platforms that offer a wide range of products for businesses to create engaging and excellent experiences for their website visitors. From the homepage to the contact us page, it offers a great set of tools that are capable of amping up the user experience in a short span of time. We have so far used Insider’s gamified lead collection, on-site messages, and banner overlays that enabled us to create a personalized and stellar customer experience for our users.
What do you dislike about the product?
Since the platform offers a number of tools that can be a great addition for any business’ marketing automation strategy, it’s sometimes difficult to keep track of the marketing trends that are coming up. But by continuously staying in touch with their Account Management Team, you can easily stay abreast of latest trends.
What problems is the product solving and how is that benefiting you?
We wanted a platform that would enable us to optimize our conversion rates and elevate experiences for our website visitors. The growth consultants and Account Management team at Insider recommended us to implement personalized banners on each page to grab the attention of visitors. They also suggested we use their InStory tool on the top of the website, which seems similar to a social media-like story overlay in order to optimize the engagement and retain them on the website. These implementations helped reduce the bounce rate, increased average time spent by users on the website, and improved conversion rates.
Successfully improved product discovery using Insider’s web suite platform
What do you like best about the product?
Our entire website, including the onsite, web push, and product recommendation bars, uses Insider. Insider is simple to use, and all of our campaigns appear quite professional. The potential to offer our customers personalized experiences, such as unique buy triggers, is what we value most about Insider. We also like receiving push notifications with product recommendations because they motivate customers to visit our business again.
What do you dislike about the product?
Utilizing Insider is pretty simple. However, it takes some experience to truly learn the platform's use, but that's okay because our account managers are here to help!
What problems is the product solving and how is that benefiting you?
Initially, we aimed to raise both our conversion rate and average order value. We keep a huge stock of products. Therefore, we also wanted to make it simpler for our customers to find products. Customer product discovery has been greatly accelerated by Insider's InStory, social media-like experiences. On the shopping page, we also use AI-driven product recommendations, which significantly boost AOV and conversion.
Witnessed an uplift in conversion rates on email campaigns that were powered by Insider
What do you like best about the product?
We’ve been working with Insider for the past 6-7 months now and what we really like about the platform is that it’s capable of showing results from the first month itself. We believe it’s all because of their time that works 24*7 to make the tool implementation process faster.
We’ve been able to show personalized emails to boost engagement and conversions for a wide variety of use cases thanks to Insider’s exhaustive pre-built template store. Their template store has been extremely helpful in allowing us to get started pretty quickly with creating personalized campaigns for different user segments.
We’ve been able to show personalized emails to boost engagement and conversions for a wide variety of use cases thanks to Insider’s exhaustive pre-built template store. Their template store has been extremely helpful in allowing us to get started pretty quickly with creating personalized campaigns for different user segments.
What do you dislike about the product?
There’s nothing specific that we can point out here, but one thing we’d like to add is in the initial stage, it’s sometimes difficult to get used to the platform. But with some frequent training sessions from the experts and continuous support from the customer success team, understanding all the features of the platform becomes easy.
What problems is the product solving and how is that benefiting you?
We were finding it difficult to engage with our inactive and churned users. That’s why we need a solution that could help us bring back those users to our website, and keep them engaged and retained. Thus, to re-develop interest among them, we decided to use email as a channel to communicate with them. It took us a few days to decide which platform we should use and then we came to know about Insider.
With the help of their Digital Growth team, we were able to create segmented email campaigns as well as newsletters. Given that all these campaigns were highly personalized, we observed a good opt-in rate. Not just that, we also achieved a conversion rate slightly higher than that we used to receive from the website.
With the help of their Digital Growth team, we were able to create segmented email campaigns as well as newsletters. Given that all these campaigns were highly personalized, we observed a good opt-in rate. Not just that, we also achieved a conversion rate slightly higher than that we used to receive from the website.
Fast to implement, terrific ROI
What do you like best about the product?
Many options for website personalisation and e-commerce optimisation are difficult to deploy and come with a hefty price tag. Working with Insider is fast, efficient and it's easy to demonstrate an ROI very quickly. It's not just out of the box solutions either - they work with you to tailor individual solutions. Working with them is a true partnership.
What do you dislike about the product?
I've yet to find a downside. There's so much more I want to do.
What problems is the product solving and how is that benefiting you?
Customised communications and experiences for different segments.
Achieved higher conversion rates with Insider’s Web Push Notifications
What do you like best about the product?
For web pushes, both automatically generated and manually submitted, we use Insider’s Growth Management Platform. Insider is also used by us to optimize on-page conversions. Conversion rate optimization was the major reason we contacted Insider, and the web push notifications have been a useful extra tool. With the use of web push notifications, we are able to connect with different audiences like new users and inactive users, that were previously inaccessible.
What do you dislike about the product?
There were small bugs that we need to pay close attention to. But overall satisfied with the product.
What problems is the product solving and how is that benefiting you?
Due to the added benefit of web pushes and the support offered by the Insider Growth Management Platform, we decided to go with Insider. Instead of just offering a self-service platform, Insider offers a managed solution that assists us in developing and implementing ideas. The best part about Insider’s web push notifications is that we were able to target users from so many different user segments and we were able to personalize messages accordingly.
Insider Growth Management Platform, in our opinion, provides the best value for the money.
Insider Growth Management Platform, in our opinion, provides the best value for the money.
Achieved a massive boost in revenues via Insider’s Web Suite
What do you like best about the product?
To improve our marketing approach, we combined Insider's Web and mobile suite with us. All of this freedom was offered while it continued to offer its effective strategic consulting service. Their main advantages are efficient functioning and timely technical support. Without a doubt, their product has a powerful capacity to achieve the impossible. Our conversion rates have significantly increased as a result of Insider's targeted ads and online push alerts. We appreciate the opportunity to work with such a great group.
What do you dislike about the product?
Our contacts with Insider have been great thus far. The Insider service has been absolutely fantastic!
What problems is the product solving and how is that benefiting you?
We were spending a lot of time and energy simultaneously coordinating numerous marketing initiatives. But neither the conversion rates nor the value of the bundle increased. We used the conversion suite for desktop, mobile, and online push with assistance from the Insider team. Thanks to Insider's web suite and mobile applications, we have been able to considerably increase conversion rates by personalizing the website experiences for our users since we began working with them.
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