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Hike in conversion rate for website visits via web pushes and collecting leads.
What do you like best about the product?
We don’t need tech capabilities to manage our shopping app and web store. Insider provides the ability to customise user experience at every stage - website, SMS, E-Mail, Whatsapp and Web Push.
What do you dislike about the product?
We faced some challenge adapting to Insider’s product initially but the Support team was always around to help whenever it was required.
What problems is the product solving and how is that benefiting you?
We were looking for a product discovery solution. Instory worked amazingly well for us as we were able to show the vehicles better. We were able to engage customers in a better way on mobile and desktop Managed to successfully promote new inventory in the showroom with storytelling formats across web.
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Insider ideal for web engagement - Web suite and web push
What do you like best about the product?
We can inform customers about back-in stock items and offer them fantastic discounts on their preferred snack bundles using Web Push.
The pop-up windows in Web Suite proved to be very interactive and significantly enhanced our engagement rates.
Architect helped in creating engaging and consistent messaging for clients across many channels in addition to tracking their activity.
The pop-up windows in Web Suite proved to be very interactive and significantly enhanced our engagement rates.
Architect helped in creating engaging and consistent messaging for clients across many channels in addition to tracking their activity.
What do you dislike about the product?
We have been able to achieve a lot more than we expected with Insider, so we are extremely happy with this.
What problems is the product solving and how is that benefiting you?
After implementing Insider's tools, including Architect, Web Suite, and Web Push, we observed significant improvements.
Web Push has made personalized suggestions for the customers.
Due to the combined efforts, our ROI increased by 6x.
Web Push has made personalized suggestions for the customers.
Due to the combined efforts, our ROI increased by 6x.
Insider's Architect - Best for Cross-Channel Marketing Automation
What do you like best about the product?
The intuitive journey builder canvas and 70+ pre-built templates for various use cases.
Ability to easily create custom journeys from scratch and save templates for future reuse.
The built-in A/B testing to auto-select the best-performing variation.
AI feature which automatically chooses the most optimal channel and time for each user.
Ability to easily create custom journeys from scratch and save templates for future reuse.
The built-in A/B testing to auto-select the best-performing variation.
AI feature which automatically chooses the most optimal channel and time for each user.
What do you dislike about the product?
The vast capabilities of the Architect tool meant we required a lot of training to help us get in tune with the campaigns
What problems is the product solving and how is that benefiting you?
Insider’s Architect helped us take a unified approach to craft consistent cross-channel journeys customized to user lifecycle stage and channel preference.
We activated campaigns across web, mobile, email, SMS, push, etc. in minutes using templates and real-time data.
Detailed analytics provided clear visibility into channel performance boosting conversions by 40% and ROI by 5X within 2 months.
The AI-led predictive intelligence helped engage users contextually at the right moments to influence purchase behavior.
We activated campaigns across web, mobile, email, SMS, push, etc. in minutes using templates and real-time data.
Detailed analytics provided clear visibility into channel performance boosting conversions by 40% and ROI by 5X within 2 months.
The AI-led predictive intelligence helped engage users contextually at the right moments to influence purchase behavior.
5X revenue contribution from messaging solutions - SMS & WhatsApp
What do you like best about the product?
Using their opt-in templates and tailored WhatsApp promotions, we recovered our possible lost sales.
Decreased our cart abandonment rate by 35%
Increased our revenue by 5X through bulk SMS campaigns on our produc
Decreased our cart abandonment rate by 35%
Increased our revenue by 5X through bulk SMS campaigns on our produc
What do you dislike about the product?
Dynamic segmentation and proactive messaging helped us to provide an enhanced customer shopping experience. But understanding the segmentation options that are possible for us took some time and we are actually yet to fully utilize the benefits of it.
What problems is the product solving and how is that benefiting you?
Insider’s targeted promotional messages and automated campaigns increased our CTRs.
We saw a 23.4% spike in conversion rate with their interactive opt-in templates.
WhatsApp and sms increased mobile engagement - and boosted retention.
We saw a 23.4% spike in conversion rate with their interactive opt-in templates.
WhatsApp and sms increased mobile engagement - and boosted retention.
Architect and Web Suite accelerated product discovery and conversion
What do you like best about the product?
Ability to activate campaigns across multiple-channels is simple with Architect's marketing automation features.
With Web Push sending timely back-in stock and fantastic bargain deals on their preferred retail products is now a reality.
Web Suite also enabled us to quadruple the efficacy of our marketing initiatives.
With Web Push sending timely back-in stock and fantastic bargain deals on their preferred retail products is now a reality.
Web Suite also enabled us to quadruple the efficacy of our marketing initiatives.
What do you dislike about the product?
Web Suite by Insider helped us create filters using which customers could find what they were looking for from our vast array of products.
What problems is the product solving and how is that benefiting you?
Architect's Next Best Channel feature utilised our customer data and business objectives to assist us in determining our clients' preferred channels.
Another big plus was the Web Suite's Cookieless Personalisation.
We were able to increase our website users' engagement and make sure they received the most appropriate recommendations by using Web Push.
Another big plus was the Web Suite's Cookieless Personalisation.
We were able to increase our website users' engagement and make sure they received the most appropriate recommendations by using Web Push.
A plataforma ideal para nossos clientes e-commerce.
What do you like best about the product?
A Insider traz as principais features que precisamos no dia a dia, principalmente para nossos clientes que são e-commerces.
Além de atender muito bem, adoramos a facilidade da integração via API. Sem contar o Architect que é bem completo também.
Além de atender muito bem, adoramos a facilidade da integração via API. Sem contar o Architect que é bem completo também.
What do you dislike about the product?
A criação de segmentos é um pouco confusa, quando você precisa criar listas fora das comunicações. Mas é questão de adaptação.
Acredito que não seja um problema, muito mais um detalhe.
Acredito que não seja um problema, muito mais um detalhe.
What problems is the product solving and how is that benefiting you?
Conseguimos criar jornadas completas, esse é o principal problema que tínhamos com outras plataformas. Com a Insider, estamos construindo jornadas omnichannel e em todos os pontos de conversão.
Insider - great customer experience optimization platform
What do you like best about the product?
The ability to orchestrate a cohesive personalised experience across all channels to our customers.
Insider’s proactive, empathetic, and analytical.
Ready to use template gallery for launching push campaigns.
Web Suite for its ability to set up a good looking and user friendly web store front with ease.
Insider’s proactive, empathetic, and analytical.
Ready to use template gallery for launching push campaigns.
Web Suite for its ability to set up a good looking and user friendly web store front with ease.
What do you dislike about the product?
The template library is sure great. We’d like to see more fresher templates come in soon.
What problems is the product solving and how is that benefiting you?
Running personalized campaigns with accurate customer segmenting was a challenge. Architect from Insider helped us overcome that. Insider's Web Suite enhanced the over all user experience for both our development team and customers. We could reach out to a larger audience and expand our market share with Insider’s tool suite.
Web Push nearly doubled our ROI
What do you like best about the product?
Insider’s dedicated team and their tailor-made innovative solutions.
Leveraging and optimizing user data to deliver a truly personalised and relevant customer experience
Leveraging and optimizing user data to deliver a truly personalised and relevant customer experience
What do you dislike about the product?
Although their dashboard is robust, a more condensed view is necessary for instant insights.
What problems is the product solving and how is that benefiting you?
.
Increased consumer loyalty through the use of Insider's capabilities in targeted marketing
What do you like best about the product?
The ability to build unique journeys from scratch and store templates for later usage in a short span of time. Predictive intelligence powered by AI assisted in contextually engaging people at the appropriate times to impact their purchasing decisions. Managing recommendations required less manual labour thanks to the auto-optimized approach.
What do you dislike about the product?
Although learning how to use every tool can be daunting, the Insider support staff makes it easy.
What problems is the product solving and how is that benefiting you?
We were able to enhance our website visitors' experience with the help of Insider's Web Suite. We were able to successfully lower our customer churn rate and increase conversions. We can now send recommendations and alerts on time by utilizing Insider’s Web Push.
Great web solution for ROI growth
What do you like best about the product?
With Web Push we were able to send timely alerts on price drop and premium content, encouraging readers to become subscribers.
We used their Web Suite and Smart Recommerder tools, enabling us to expand our customer base.
Insider's customer service team is very knowledgeable and helpful, and they are constantly there to help their partners get through even the most difficult business problems.
We used their Web Suite and Smart Recommerder tools, enabling us to expand our customer base.
Insider's customer service team is very knowledgeable and helpful, and they are constantly there to help their partners get through even the most difficult business problems.
What do you dislike about the product?
We would be delighted to suggest Insider to companies trying to enhance their advertising efforts. We're delighted that we decided to use Insider.
What problems is the product solving and how is that benefiting you?
Insider helped with dynamic traffic allocation while experimenting with different versions to boost engagement and boost conversion rates.
Our CTRs increased as a result of Insider's automated campaigns and tailored promotional communications.
We have enhanced the user experience thanks to Insider's personalisation features, and this has increased conversion rates.
Our CTRs increased as a result of Insider's automated campaigns and tailored promotional communications.
We have enhanced the user experience thanks to Insider's personalisation features, and this has increased conversion rates.
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