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A True Solution Partner
What do you like best about the product?
Insider’s E-commerce Marketing features and capabilities have been instrumental in our target to increase engagement with our customers and overall conversion. The sheer amount of diverse tools in the E-commerce suite of Insider allowed us to launch a lot of programs that helped us improved the quality of user engagement. The improvement in user-engagement directly impacted our conversion rates as well as helped us build stronger relations with our leads and customers.
What do you dislike about the product?
Even though having too many features is beneficial for increasing engagement sometimes managing so many features together might be overwhelming.
What problems is the product solving and how is that benefiting you?
We were looking to boost our conversion rate without lowering user-engagement and keeping the website experience similar as usual or at the very best, improve it. Insider helped us with doing just that, we were able to bolster our conversions.
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Insider Review
What do you like best about the product?
Easy to use. Very good customer support. High range of settings
What do you dislike about the product?
Unfotunately its too long to integrate with our mobile app
What problems is the product solving and how is that benefiting you?
Insider is the only way to connect with the users.
Recommendations to others considering the product:
Highly recommend to use to all marketing specialists
Modern solution for working with clients
What do you like best about the product?
Convenient user interface, high-quality segmentation, the ability to work with GIF
What do you dislike about the product?
IP address as an identifier. Just a phone would be more convenient.
What problems is the product solving and how is that benefiting you?
Good solutions for customer communication, cost reduction, segmentation
The Best On-site Tools in Market
What do you like best about the product?
We work closely with Insider like 5 months and we always get a handy hand to solve the problem. since we believed their product is good and also they have excellent services that we can experience. Now we explore new tool with them for email marketing and CRM. we will start to use A-Z services that they have because we see the development for improvement didn't stop and we believed they will start to recognize as best tools for CRM and on-site both desktop and mobile apps.
What do you dislike about the product?
they're really strong in a website and mobile site maybe they need to improve is for more AI and analytics development for the future needs.
What problems is the product solving and how is that benefiting you?
we used almost every feature they provided to us, web notification push, on-site, recommended engine and now Insider is one biggest of GMV driver tools at Fabelio.
Recommendations to others considering the product:
Just trial with them and you will find the right tools to help your problem.
Target your users more effectively and efficiently
What do you like best about the product?
Product recommendation based on predictive analysis is our favorite feature. When you already know what your users are looking for and when they are most likely to purchase, it makes so much more sense to give them accurate recommendations for the same.
What do you dislike about the product?
I don’t dislike anything in particular, but additional targeting options would potentially improve this product.
What problems is the product solving and how is that benefiting you?
Insider is helping us target our users more effectively and efficiently. With product recommendations, we are encouraging our customers for additional purchases. We have this to be working very well for us and our sales figure is increasing.
Recommendations to others considering the product:
Insider is a great app growth platform, we’ve seen so many aspects of this product improve our marketing strategy and more importantly our business margins in such a short space of time!
Quality experience
What do you like best about the product?
Its comprehensive functionality throughout the conversion funnel makes it a unique platform. Right from the acquisition to the revenue stage, this is the only platform we need.
What do you dislike about the product?
As this platform has a lot of feathers on its hat, it requires a fair bit of basic tech knowledge to get started.
What problems is the product solving and how is that benefiting you?
It’s probably the best mobile growth platform we have come across. It’s helping us communicate with our user more efficiently and provide an enhanced user experience.
As a result, we can see our session duration and the conversion shooting up. A lot of the features actively help retain customers and encourage those who may be indecisive about their purchases.
As a result, we can see our session duration and the conversion shooting up. A lot of the features actively help retain customers and encourage those who may be indecisive about their purchases.
Insider has helped us convert more mobile web traffic into customers
What do you like best about the product?
Our mobile web received a lot of engagement, yet many of our users failed to follow through on form completion. Insider’s growth platform has certainly turned things around for us by simplifying our users’ path to convert. The feature I like the best is mobile web exit intent as we were not able to act on exit intent on mobile channels before using Insider.
What do you dislike about the product?
The real-time reporting is a great feature but the product could benefit from more reports being generated on different types of data.
What problems is the product solving and how is that benefiting you?
We have converted many of our browsers to buyers, our customers are quicker with their decision making and the overall path to purchase has been improved. As a result of this, we have benefited from higher form completion rates.
Recommendations to others considering the product:
The product functions extremely well and is a must-have if you aim to increase form completion rates made via your mobile website. Our customers seem to be making decisions quicker and many follow through to completing a form during their first visit. This is all thanks to the technology Insider uses to sustain user engagement and activity.
Best Mobile Marketing platform I’ve used so far
What do you like best about the product?
One feature I particularly like is the ability to push predictive segments into ad channels like Adwords and Facebook. This has totally changed the way we target ad audiences and helped us better manage our advertising budgets.
What do you dislike about the product?
More detail could be implemented into reports, it would be great to fully comprehend why a campaign was not as successful.
What problems is the product solving and how is that benefiting you?
We are able to target the right audiences in our ad channels which helps us manage customer acquisitions costs much better. Besides this, we are able to deliver more meaningful experiences to our app users.
Recommendations to others considering the product:
Insider implements a wide variety of features into your mobile channels which results in improved marketing strategy and better mobile experiences. Definitely, recommend this product as it’s simple to use and results have been great so far.
Has tackled the areas of our app marketing that were suffering the most
What do you like best about the product?
Insider is a great mobile marketing platform, increasing our ancillary revenue which was something our business was really struggling to tackle previously. We can deliver relevant offers to each customer based on their preferences, historical behaviour and predicted attributes based on their future behaviour. Improving app experiences helps us tap into our our mobile conversion potential.
What do you dislike about the product?
The predictive dashboard and reporting could be improved for different types of algorithms as this is what makes the Insider tool stand out amongst competitors.
What problems is the product solving and how is that benefiting you?
Prompting our customers to buy add-ons has been improved. Our ancillary revenue improved significantly, which was something that we really struggled to tackle previously. Since incorporating this product into our mobile website and app we have been able to deliver smoother and more engaging mobile based experiences which increased conversions and booking revenue.
Recommendations to others considering the product:
If you want to encourage your customers into additional purchases, Insider works excellently and functions in a number of intelligent ways to increase ancillary revenue. Using real-time recommendations, mobile web exit intent overlays, category optimizer, wheel of fortune and more, you can design highly converting experiences.
Best Partner to Work With
What do you like best about the product?
A reliable and effective platform which offers a number of useful marketing tools. It’s helped me think and act from my customer’s perspective to ensure I can step up to their travel demands and needs. Using Insider we can deliver experiences that take customers on a meaningful journey through personalized experiences. We’ve seen significant improvements in our ancillary sales revenue over the past year.
What do you dislike about the product?
Reports could be more detailed in terms of segmentation with more customer metrics that are tracked.
Recommendations to others considering buying the product
Probably the best mobile growth platform out there. I am able to communicate meaningful messages with my customers and offer a wide range of travel solutions to meet their individual needs. I am able to clearly see which areas of our marketing strategy need to be improved and act upon this. A lot of the features actively help retain customers and encourage those who may be indecisive about their purchases.
Recommendations to others considering buying the product
Probably the best mobile growth platform out there. I am able to communicate meaningful messages with my customers and offer a wide range of travel solutions to meet their individual needs. I am able to clearly see which areas of our marketing strategy need to be improved and act upon this. A lot of the features actively help retain customers and encourage those who may be indecisive about their purchases.
What problems is the product solving and how is that benefiting you?
Insider’s platform allows me to recognise which scenarios work best for different segments and helps me observe how they perform in real-time. I can rely on data to make quick decisions with the customer genuinely in mind. Our mobile site have quite literally been transformed, from simple and not very engaging, to a site which indicates we care about our customers. I’ve noticed higher retention, more engagement and an overall steady flow of customers which will hopefully increase our margins in the long term.
Recommendations to others considering the product:
I believe that Insider is one of the most affective partners that a digital markete could use. In addition to the quality of their product, they have a great support service. I have been working with Insider since the first day of my career and i am really glad for that.
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