Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Great Feature: in-time
What do you like best about the product?
Our app has improved greatly thanks to Insider. I like the in-time feature as it allows us to engage app users when they are most engaged with our app for higher impact.
What do you dislike about the product?
I’d appreciate being able to access raw data, rather than the data provided through Insider’s dashboard.
What problems is the product solving and how is that benefiting you?
Our previous app notifications were dull and didn’t achieve the results we wanted. Insider consistently keeps our customers interested in our products and helps us drive engagement with our app. We have also been able to deliver multiple products in the same notification which has led to improved AOV.
- Leave a Comment |
- Mark review as helpful
Very good!
What do you like best about the product?
The ability to predict customer lifecycle stage and discount affinity have been incredibly insightful and helped us improve our marketing strategy. We are better able to prevent churn, retain our customers and improve our AOV.
What do you dislike about the product?
A demo mode could be provided to potential buyers to test the product first.
What problems is the product solving and how is that benefiting you?
We are able to make high-power marketing decisions based our campaigns are performing without depending on data scientists or our IT team. The ability to predict our customer’s behaviour has benefited our business greatly as we are able to deliver personalised strategies at a new level.
Thank you, Insider!
What do you like best about the product?
Insider has many channel to communicate with our users. They also can reach our user who lost from funnel so we can improve conversion rate.
What do you dislike about the product?
No body is perfect. From my point of view Insider should have exact calculation in estimation users who will receive the communication.
But if you have another input, you can just tell them. They'll try find the way to makes them better.
But if you have another input, you can just tell them. They'll try find the way to makes them better.
What problems is the product solving and how is that benefiting you?
Like what I said before, Insider can reach out our user who lost from funnel with many form of communication like inApp, push notification. If you need more than just basic inApp, they also have leads generation inApp, so you can ask your user to submit their input.
Recommendations to others considering the product:
Insider has co-operative IT and management team.
Humanized connection with our customers through data insights
What do you like best about the product?
The level of personalization we are able to achieve with Insider is quite amazing. We are able to deliver hyper-personalized experiences to micro segments of app users based on their historical and behavioural data in real time. We are able to engage and delight our customers through 1:1 messages, product recommendations and gamified promotions that are truly tailored for them. We feel like we know our customers better.
What do you dislike about the product?
I don’t have anything negative to say about the product, perhaps the reports could be more detailed.
What problems is the product solving and how is that benefiting you?
We are able to personalise our communication to make our customers feel more valued and build a relationship that didn’t exist previously which has led to improved customer activity and repeat transactions through our mobile channels.
Recommendations to others considering the product:
Insider has a robust technology and smart algorithms behind all its features which makes their segmentation powerful. I believe this is the real differentiator compared to the other personalization tools I’ve used before. If you want to personalise your marketing strategy to build a connection with customers, this product delivers brilliantly. Definitely would recommend Insider as we’ve seen huge improvements in all of our important metrics including push open rates, retention, conversions and AOV.
Reduced hiccups in Customer Lifecycle progression quite a bit
What do you like best about the product?
With Insider’s Mobile-first Growth Management Platform, we were able to shorten the window for crucial decisions in the customer’s lifecycle in our favor, by quite a bit. Insider has a predictive AI engine that segments users based on their actions, locations, history, and browsing activity. This allowed us to pinpoint the crucial stages our customers were stuck at. We were able to act on them and made sure that the customer progressed to the next stage.
What do you dislike about the product?
It’s an amazing platform with a lot of potential, but since it’s the first in its space, I felt that there could a lot of fine tuning that can make this product go a long way.
What problems is the product solving and how is that benefiting you?
Since Insider directly left its mark on our customer lifecycle, we were able to see lower churns, and more customer engagement with us. We were able to make crucial business decisions and strategy calls based on the data Insider provided us as well as the campaigns we deployed using Insider.
Recommendations to others considering the product:
Insider is very simple to use and yet intuitive. You don’t need a team of developers to integrate the product into your stack. Within minutes Insider’s team does the job for you.
Our successful partnership with Insider
What do you like best about the product?
Insider’s Predictive segments for Mobile has helped us garner data that proved extremely valuable for our mobile efforts. We are now able to act on users’ behavior through predictive segments, something we were not able to do before. As a result, we are able to build marketing campaigns that have shown great results for our mobile website and application.
What do you dislike about the product?
I’d say the user design can be improved for some features like email and push.
What problems is the product solving and how is that benefiting you?
We have been able to mitigate a lot of problems we faced while making decisions. Now we don’t lack evidence to back our decisions. Insider has significantly helped us utilize our capital in the right direction, helping us improve our ROI and revenue. Our contacts in Insider ''Naz Gündoğdu and Gizem Eldem'' has helped us improve our websites for Pierre Cardin and US Polo Assn. in Turkey. Due to their positive contribution, we decided to hand over our third brand ''Cacharel'' to them. We trust our Insider team.
Recommendations to others considering the product:
Insider is a powerful platform in a sea of options. We have tried numerous platforms before we partnered with Insider. The entire team has been nothing but helpful and super-responsive. And the platform's ease of use means one doesn’t have to depend on a dedicated team or IT personnel to use Insider.
Lead Generation became easier due to personalized experiences
What do you like best about the product?
Personalized messaging and recommendation has proved to be very successful for us as we have been able to generate leads faster and easier. It has also boosted our conversion rates considerably.
What do you dislike about the product?
User Navigation could be improved further. Need an Idea center for starters.
What problems is the product solving and how is that benefiting you?
With Insider we were able to successfully convert our one-time buyers to repeat buyers and build customer loyalty. This was majorly due to the hyper-personalized user targeting ability of the platform.
Insider has helped us create a high-engagement environment for our customers.
What do you like best about the product?
The best - Insider allows us to engage with everyone on our website, be it an unregistered visitor, a registered user or someone who makes repeat purchase on our website. The platform can be utilized to provide unique experiences to these people based on their lifecycle status.
What do you dislike about the product?
Although we saw a lot of improvement in our AOV and Customer retention rates, we would have loved the ability to create reports dedicated to these metrics.
What problems is the product solving and how is that benefiting you?
We have been able to increase our AOV and retain more customers overall. Using mobile-based personalization we were able to streamline our promotions, coupons, prompts and offers that led to higher AOV as well as helped our customers to relate with us better, and therefore improving brand loyalty.
Innovative features for an elevated customer experience
What do you like best about the product?
The Smart Recommender & InStory are a powerful duo to greatly improve product discovery and increase conversions. Before Insider, we were showing our customers best-selling products and trending ones, and while they were added to carts, they barely reached the product checkout page. After deploying Insider, we realized the true power of personalization. With SR & InStory, we were able to recommend products to our users which were highly relevant to them, personalized to them. This had a direct, positive impact on our customer satisfaction and experience. Thanks to Insider’s tools, our customers are now happier than before.
What do you dislike about the product?
The panel is slow to load at times, which causes a tad bit of frustration. Otherwise, we haven’t had any other issues that we dislike yet.
What problems is the product solving and how is that benefiting you?
Our main requirement was product recommendations that really work for the customer, and not just look pushy, like we’re only trying to sell a product. With Insider’s intelligent tech, we love that we have been able to understand our customers and their desires and needs better, enabling us to then recommend the most appropriate products for their concerns.
Recommendations to others considering the product:
Personalization can make all the difference to any business, and when done extremely well, it will truly make you stand out from the crowd. Insider is, by far, the most intuitive at personalizing experiences and is a great choice to take your personalization game to the next level.
Insider
What do you like best about the product?
Insider’s web and mobile web suites create the most personalised customer experiences one can offer their visitors on their digital channels. Their predictive technology allows us to leverage real-time predictive data in an intelligent and impactful way, helping us optimize our ad budgets and reach out to customers with only relevant content, which boosted conversions and site engagement. Because they offer solutions addressed to all stages of the sales funnel. We’re now able to deliver personalised and consistent experiences on both desktop web and mobile web. Even though their features are user-friendly and super easy to integrate, Insider has 24/7 management teams that provide us with full-time support, attending to our specific needs.
What do you dislike about the product?
We didn’t dislike much, if we had to choose something we’d say the design could be improved a bit.
What problems is the product solving and how is that benefiting you?
While we thought we knew our customers’ needs very well, the ability to observe the performance of personalization scenarios we design for our web and mobile web in real time changed the way we deliver experiences, for sure. Our online channels have literally been transformed, from simple and not very engaging, especially in regards to our messaging strategies, to higher traffic numbers and a boost of returning users. We’ve noticed higher retention, more engagement with our channels, since we were targeting customers with only content that was relevant to their interests, and an overall steady flow of visitors.
Recommendations to others considering the product:
Probably the best desktop web and mobile web suites out there as they allow us to communicate with our customers through a wide range of personalisation tools that suit their very individual needs.
showing 951 - 960