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Proofpoint email security review
What do you like best about the product?
Cloud based and after the onboarding understanding how the product works to protect your organization.
What do you dislike about the product?
It takes a while to access the admin page, however, it is not a major inconvienence.
What problems is the product solving and how is that benefiting you?
We have used other products prior to Proofpoint and it is clearing stopping many malicious links, bad actors, or attachments. The banners help our staff identify the type of email which helps our staff be more diligent.
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Powerful and Effective Email Security
What do you like best about the product?
Proofpoint Email Protection and TAP (URL and attachment sandboxing/filtering) perform better with fewer false positives and false negatives than any other email gateway I have used. Support is fast and excellent.
What do you dislike about the product?
Implementation and administrative management of the gateway can be complex, especially for those unfamiliar with the complexities of email filtering.
What problems is the product solving and how is that benefiting you?
Better protection against malicious email, email attachments, and URLs. It also reduces the time spent investigating false positive and false negatives.
Good product with quick dashboard
What do you like best about the product?
The product is easy to use, and the dashboard quickly loads valuable information. Lots of options to search for messages, and it gives a lot of helpful information when viewing each message.
Customer support has been excelent with dedicated account manager.
Customer support has been excelent with dedicated account manager.
What do you dislike about the product?
Smart search stopped showing the recipient address if it couldn't match it with an account.
Can't seperately search on Quarantined/Discarded, or Quarantined continued.
Can't seperately search on Quarantined/Discarded, or Quarantined continued.
What problems is the product solving and how is that benefiting you?
It provides additional protection and visibility over multiple email facets with quick visual representations of mail flow within our environment. The information you can see when searching for messages is also really helpful.
One of the best Email and CASB Security Tools on the market today!
What do you like best about the product?
The setup of Proofpoint has been so easy and support that we have received from them is spectacular! Our email has been reduced by around 40% simply by tightening up our SPAM and Bulk email capabilities. My team is in Proofpoint daily handling requests, quarantines and other actions. It has automated their workload and reduced the number of hours they spend processing email security greatly. I cannot wait to get the CASB product in place with our DLP. So far the implementation has gone very well. It has not had any issues with integration to our other systems.
What do you dislike about the product?
At this point I don't have anything that I dislike about the Proofpoint products. I'm sure over time we will find some tweaks that we wish to suggest to them, but so far so good.
What problems is the product solving and how is that benefiting you?
It is greatly reducing the amount of bulk and spam email that we receive and has helped us tighten up some rules that under Microsoft were either not processing correctly or were not available to us.
Great tool! Great for CS.
What do you like best about the product?
Great tool for having security response tool. Great tool for email protection too.
What do you dislike about the product?
None. I do not think any dislikes. Great tool regardless.
What problems is the product solving and how is that benefiting you?
Problem with Email security. Proofpoint came and became a hero for resolving and remediating, automation.
Proofpoint Experience
What do you like best about the product?
the intense granular level of security that it provides
Good customer support
A lot of features
Good customer support
A lot of features
What do you dislike about the product?
Too many portals!!
There should be a single pane of glass where you can navigate to the different sections
It's very complicated to get it setup
There should be a single pane of glass where you can navigate to the different sections
It's very complicated to get it setup
What problems is the product solving and how is that benefiting you?
To name a few: Phising protection, Spam protection, keeping my domain's mx record clean
Proofpoint checks all the boxes
What do you like best about the product?
Proofpoint is intuitive, responsive, and their market coverage means they can respond to threats they've seen with OTHER customers to also protect You.
What do you dislike about the product?
Proofpoint's older management interface was relatively slow, but they've been rebuilding a new interface that is considerably faster.
Proofpoint can rarely be a little over zealous with their protection, however support is very responsive and remedies the situation quickly.
Proofpoint can rarely be a little over zealous with their protection, however support is very responsive and remedies the situation quickly.
What problems is the product solving and how is that benefiting you?
Spam protection is great, but I feel like URL rewriting is the real star of phishing protection. Knowing which links are clicked on (and being able to stop future clicks after a site is known bad) is next level.
Proofpoint Email has saved us many times.
What do you like best about the product?
It just works, we have used it for years and its rare for any phishing or bad email to get into our world. Very easy to implement, as Proofpoint will help you every step of the way, and if you need more direction after word they have great customer support.
What do you dislike about the product?
It can be complicated due to the many options and areas in which things are configured and multiple servers.
What problems is the product solving and how is that benefiting you?
Keeping the phishing and bad emails away from our executives that love clicking on things :)
It protects us, and it just works.
It protects us, and it just works.
Great solution for our needs
What do you like best about the product?
Easy integration with O365, reliable and easy to use for our environment.
What do you dislike about the product?
No real complaints about the system. It is a little pricey.
What problems is the product solving and how is that benefiting you?
This makes sure our emails are more secure, and prevents the accidental sending of personal information.
Proofpoint user for over 5 years
What do you like best about the product?
I best I like is the support on the product. All techs are highly knowledge able and can help you very quickly.
I have never had a bad experience with tech support
I have never had a bad experience with tech support
What do you dislike about the product?
Only down side so far that i see is having so many different sites you need to access to manage the whole system.
What problems is the product solving and how is that benefiting you?
Email security is the biggest problem it is sloving.
We also use for testing our users and trainning our users on email phishing techniques, which is very important to us.
We also use for testing our users and trainning our users on email phishing techniques, which is very important to us.
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