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Ease of use, does it's job well.
What do you like best about the product?
-> The fact that it gets the job done, the spam filter works marvelously
-> Its ability to properly identify and categorize safe emails from bad ones
-> it is feature rich and contains sufficient integration with O365 and other cloud services
-> Its ability to properly identify and categorize safe emails from bad ones
-> it is feature rich and contains sufficient integration with O365 and other cloud services
What do you dislike about the product?
-> The interface could be more modernized with more distinct colours and button placement
->More intuitiveness when interacting with the UI
-> The reporting feature is not as robust or intuitive as we would like it to be to give accurate and concise, information.
->More intuitiveness when interacting with the UI
-> The reporting feature is not as robust or intuitive as we would like it to be to give accurate and concise, information.
What problems is the product solving and how is that benefiting you?
-> We are solving phishing, spoofed, spam and virus laced attachments in emails as ProofPoint does a great job at stopping or quarantining these issues.
Recommendations to others considering the product:
-> Know your users and their email habits, if they get mostly external emails configuring the policies to be flexible enough to keep them safe as also to ensure their work is not disrupted by a safe mail from external sender being deemed malicious and held for a long period of time especially if it is time sensitive.
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Overall Decent Solution
What do you like best about the product?
I like the daily digest of emails and the rewriting of URLs.
What do you dislike about the product?
I don't like the scoring of the spam emails. Usually it's 0 or 100 for the score, which makes little sense. I also don't like that you cannot modify the daily digest email format. You can't see the subject line nor can you tell if there's an attachment or not.
What problems is the product solving and how is that benefiting you?
It does a good job stopping inbound spam emails. Very little spam emails get through. We've used it for about 10 years.
Recommendations to others considering the product:
Spin up a trial license and see what features you like the best.
six years and counting ...
What do you like best about the product?
The system is very thorough and complete. There are many options and configurations we can leverage to totally control how we utilize the system. The system has frequent updates. We experience few false positives. It just works.
What do you dislike about the product?
The Admin UI has been dreadfully slow since day 1 and got worse over the past few years. The Customer Support was touted as one of the best .. but I have had nothing but frustration when dealing with them - which thankfully is not often. I also think some of the add-on features feel like they were awkwardly attached or integrated into the core product.
What problems is the product solving and how is that benefiting you?
We need to protect our end users from the high volume of SPAM and malware. We also need to encrypt a small portion of the messages we handle. We have been able to accomplish both of these with Proofpoint.
Enterprise email protection
What do you like best about the product?
Comprehensive solution. Reliability. Highly configurable. Fast delivery. Great anti-spam and anti-malware capabilites.
What do you dislike about the product?
The admin interface is a little difficult to use and certain things are in not obvious places.
What problems is the product solving and how is that benefiting you?
SPAM, Malware, viruses. PP also provides logging and audit trail.
Sufficient Without A Lot of Backend Work Required
What do you like best about the product?
For the most part, once ProofPoint has been setup and configured, it just runs. There's very little maintenance required and very few issues with it. Most issue stem from end users not being technical enough to manage their own spam filters. The ability to do on-demand encryption to has been huge. It has been made available company wide, but for the most part it is IT that utilizes that feature.
What do you dislike about the product?
When you do need to open a support case, support's responses are not the quickest. I feel like I have to hound support to get a response from them wherever we may be in the support troubleshooting process.
What problems is the product solving and how is that benefiting you?
Spam filtering performed by a third-party hosting their own virtual appliance. It is one less appliance for us to have to manage manage.
Great Product with many features
What do you like best about the product?
I love the smart search feature the most
What do you dislike about the product?
How many places you have to look 2 find
What problems is the product solving and how is that benefiting you?
We use it as a email filter to all external email traffic sending or receiving. It has allowed us to prevent a lot of malicious attempts many use especially with zip files and other entry attempts
Email Security
What do you like best about the product?
Email protection provides insight into our large enterprise and allows us to see where malicious campaigns are coming from.
What do you dislike about the product?
I have had a mostly pleasant experience with Email protection thus far. We've not had it for a full year yet.
What problems is the product solving and how is that benefiting you?
The amount of spam our users are receiving at their inbox has dropped dramatically.
Recommendations to others considering the product:
great product
Complete email security package
What do you like best about the product?
I have been a customer for about 18 months and the amount of changes that have been made (for the better) are what impresses me the most.
The UI itself has had several updates to make it much cleaner and more usable to what it was even just 18 months ago. I am looking forward to what it looks like in the future.
As for features, I personally like the amount of end-user self service options there are. From email encryption to the end user digests. It can take the workload off an admin significantly, especially from an organisation that gets constant "are my emails blocked" requests.
The UI itself has had several updates to make it much cleaner and more usable to what it was even just 18 months ago. I am looking forward to what it looks like in the future.
As for features, I personally like the amount of end-user self service options there are. From email encryption to the end user digests. It can take the workload off an admin significantly, especially from an organisation that gets constant "are my emails blocked" requests.
What do you dislike about the product?
The price is obviously quite a high barrier for entry, I do understand that proofpoint is a leader in the industry but charging POD (on demand) customers for a separate log forwarding license I feel is quite unnecessary.
I also feel the DMARC option should be cheaper to aid adoption initially, I would absolutely love this feature but the price is very high.
Asides from the price, I would like to see the "saving" bar at the top moved to be more obvious. It is very easy to miss.
I also feel the DMARC option should be cheaper to aid adoption initially, I would absolutely love this feature but the price is very high.
Asides from the price, I would like to see the "saving" bar at the top moved to be more obvious. It is very easy to miss.
What problems is the product solving and how is that benefiting you?
Compared to our previous product, proofpoint is miles and miles ahead.
It has vastly increased our security and was the main reason only one attack vector in our annual pen test was successful (out of 6 attacks, only one got through and this was nothing to do with email!).
It has vastly increased our security and was the main reason only one attack vector in our annual pen test was successful (out of 6 attacks, only one got through and this was nothing to do with email!).
Recommendations to others considering the product:
The benefits we have gained from using proofpoint are numerous, increased security and visibility are among the top.
Effective Email protection
What do you like best about the product?
The effectiveness of the product is best. Also the professional services guy was very helpful to set it all up.
What do you dislike about the product?
Reporting FN/FP could be more streamlined as I more or less have to type reasons 3x (once in the product and subject and body on the support site).
What problems is the product solving and how is that benefiting you?
One of the major threats is email. Proofpoint does help us protect our users and so our companies to prevent a lot of trouble.
Protection level is very high.
What do you like best about the product?
Protection level is very high. TAP and TRAP integration with PoD is key component of this product. Pulling e-mails from clients, ability of customization, imposter spam feature should be used by everyone.
What do you dislike about the product?
Language of e-mails should be considered and PoC times, you should test every language you used. English, French protection performance may be better then other low used languages.
What problems is the product solving and how is that benefiting you?
TAP and TRAP portals are new for us. We attained better reporting and better protection.
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