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Super easy setup & use
What do you like best about the product?
The setup process was flawless, support is quick when you have questions.
What do you dislike about the product?
There are a million features and buttons, takes some getting used to
What problems is the product solving and how is that benefiting you?
Keeping spam out of our inboxes
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Proofpoint performance and ease of use
What do you like best about the product?
The ease of use and setup are great and the support you get from Proofpoint is very helpful
What do you dislike about the product?
I really dislike how everything is in separate portals and links. It would be nice if everything was in one link so you can view all modules and sources easily.
What problems is the product solving and how is that benefiting you?
The amount of BEC it stops is impressive.
Longtime Proofpoint Customer
What do you like best about the product?
Proofpoint has adopted to the changes and technology well throughout the years. They have worked with us as we have scaled and added other companies into our portfolio.
What do you dislike about the product?
We sometimes have issues getting support in a timely manner.
What problems is the product solving and how is that benefiting you?
Proofpoint is scanning our inbound email.
Great Products!
What do you like best about the product?
Phishing campaigns are a breeze! Training topics are plentiful.
What do you dislike about the product?
Products could communicate with each other better. Too many logins for different services.
What problems is the product solving and how is that benefiting you?
Proofpoint helps detect and prevent malicous emails, it has already stopped countless attacks on our company.
ProofPoint unmatched reliability
What do you like best about the product?
ProofPoint is not only an important part of our business. Stable and reliable with so many options. Fantastic support!
What do you dislike about the product?
Sometimes, it can be a little slow, but not bad at all.
What problems is the product solving and how is that benefiting you?
Protecting inbound email.
Easy to use
What do you like best about the product?
I'm a fan of the integration of all of the products, especially the Email Fraud Defense when setting up DMARC. That was a tedious project and Proofpoint's tools made it very managable.
What do you dislike about the product?
Main thing i wasn't a fan of is the reporting from Proofpoint's phishing tool. The tool itself is good but our company would like more detailed reports. The reports essentially would just print an iamge on a PDF and that was the "report" of whatever chart you were asking for. Just feel there could be more done here.
Haven't used it for a while so maybe something has changed.
Haven't used it for a while so maybe something has changed.
What problems is the product solving and how is that benefiting you?
DMARC implementation was our biggest help. While the whole product we enjoy using and finding new ways to be more secure, it was a huge help when implementing DMARC
Proofpoint Review - End user Perspective
What do you like best about the product?
The fact that I trust it. It has less positives. The threats identified are more accurate than others.
What do you dislike about the product?
I get frustrated with the many dashboards and different pages. Having more things on 1 page would be easier to see.
What problems is the product solving and how is that benefiting you?
The problem is simple. There are tons of phishing emails targetting my company. This protection is vital if my company wants to contiue business with less risk of user account compromise or more.
Best Email Security Platform
What do you like best about the product?
We replaced our on-premise secure email gateway and implemented ProofPoint nearly 10 years ago. It was the best decision! Proofpoint configuration is very flexible and always meets our requirements. The guided implementations helped us quickly deploy the solution. The user admin interface is complex and a bit dated, but they are progressing. Users have no interaction other than spam digests and email protection is great.
We have added many services/components to our Proofpoint solution and the complexity does lead to many dashboards, but once you get used to it, it becomes easy to use. Overall, I would rate Proofpoint a 10 and I feel comfortable with Proofpoint protecting email which we feel is the largest security threat vector!
We have added many services/components to our Proofpoint solution and the complexity does lead to many dashboards, but once you get used to it, it becomes easy to use. Overall, I would rate Proofpoint a 10 and I feel comfortable with Proofpoint protecting email which we feel is the largest security threat vector!
What do you dislike about the product?
Email protection is great, but when we have problems identifying why mail was blocked or not it is complex.
What problems is the product solving and how is that benefiting you?
Proofpoint is a very comprehensive email security suite. It combines machine learning, threat detection, and sender management to effectively block malicious emails and safeguard organizations against evolving threats.
Great Product and customizable
What do you like best about the product?
I like that its up to date with new phishing like QR codes. Always nice to be able to customize the rules and block items that aren't needed
What do you dislike about the product?
The cloud interface is a little slow at times and you need to learn how to search for items.
What problems is the product solving and how is that benefiting you?
Keeps the spam down and protects us from phishing emails. Users don't spend a lot of time wondering or calling vendors to make sure that emails are real or fake.
Proofpoint Email Security and Protection provides thorough coverage for the security of your company
What do you like best about the product?
PP Email Security + Protection has a plethora of options and configurations that can be used to secure your organization, and it plays well with other solutions in order to facilitate other aspects of your security program, such as phishing reporting, etc. It is also very easy to use the console. It was very easy to set up and configure, and the consultants are true experts.
What do you dislike about the product?
Support can take a while to get back to you (even considering the SLAs) and will frequently take quite a bit of back-and-forth to resolve an issue. There are some instances where legitimate "bulk" email will get flagged/quarantined and requires exceptions to be made for those emails.
What problems is the product solving and how is that benefiting you?
The product helps secure email in transit through encryption. It helps filter out a substantial amount of spam/bulk emails. It allows us as administrators (as well as users) to block malicious or unwanted senders. The reporting of suspicious emails is enabled through the product (as well as another product, PSAT/Phishalarm). The integrations with other PP products is quite nice and allows for a "one vendor" approach rather than having to worry about integrating the various products in a haphazard way.
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