Asana
AsanaExternal reviews
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Solid work management tool for small software companies
What do you like best about the product?
I love the sense of humor and flare around some of the customizations you can enable, like celebration animals. The ability to create Custom Fields at the premium level and use those across projects, as filters and sort mechanisms, etc. is great.
For me though one of the best features, hands-down, is that a task can belong in multiple projects. This makes it easy to have one project that's an entire product backlog, and keep a couple "major upcoming feature release" projects that we can add tasks to from that backlog as we go, keeping the backlog intact. We create projects for individual customers too, so we can see which customers have requested which features, which helps with prioritization and planning.
For me though one of the best features, hands-down, is that a task can belong in multiple projects. This makes it easy to have one project that's an entire product backlog, and keep a couple "major upcoming feature release" projects that we can add tasks to from that backlog as we go, keeping the backlog intact. We create projects for individual customers too, so we can see which customers have requested which features, which helps with prioritization and planning.
What do you dislike about the product?
My only wish for Asana is that more of the features were available at some of the cheaper subscription tiers. I work at small software companies and am self-employed, and there are times when I wish I had the feature set in my own Asana set-up that I have in the companies I work with, but I can't make the financial case to myself for it.
What problems is the product solving and how is that benefiting you?
We've migrated our entire software product backlog into Asana, and use it for backlog management and sprint/release planning; we use it for our editorial calendar for our blog and customer support documentation; and we use individual projects for our paid professional services contracts. It's really helped us better manage all of those, but especially the paid professional services contracts--it's moved a lot of conversations out of email and our help inbox and into Asana directly, and the Calendar, Milestone, and Progress features really help us manage timelines and expectations with our customers.
Recommendations to others considering the product:
Try out the free version and really give it a test to see if it will meet your needs--the Conversation, Files, and Progress tabs have been some real gamechangers for us, and those aren't necessarily things people ask about out of the gate.
My go-to project manager
What do you like best about the product?
I like the level of detail that goes into each task, including the free version but even more so in the paid version. Things like timeline, custom fields and start/finish dates are indispensable to our team. I've test-driven a plethora of alternatives and can't find anything that comes close to the complete list of features. I won't list them by name, but all lack at least one critical feature that Asana offers. I use this for business and personal, and I can say without hyperbole, it has helped immensely to transform my artist's brain into an even more artistic and productive one.
What do you dislike about the product?
I wish the iOS app had more of the functionality of the desktop version. There's been times (though not often) that I've been stuck somewhere without a computer that I've wished I'd had one so I could complete something critical. However, in those cases, I am still able to create a task that will keep the idea fresh until I get to a computer. On the same note, I really wish there was an offline version. There's been times when the internet goes for s$&t that I would really like to be able to continue working and have been stuck in the orange "reloading" mode. Not ideal. I also wish it was possible to add a selection of users at different price levels. I know this might be some heavy lifting for the app developers but I would gladly put our top 5 or 6 people on the Business level while keeping the rest of our team using Premium.
What problems is the product solving and how is that benefiting you?
1. Trouble shooting and problem solving. Issues now get resolved with finality, rather than a temporary fix that returns again and again.
2. Way way more bandwidth for our managers, as they can easily track and follow multiple issues without feeling overwhelmed.
3. Next to zero emails and chat apps used, all communication handled within Asana and always pertinent to the task at hand
4. With custom fields, major upgrade in templates for Events, daily repeating reports and other fields that allow for intuitive sorting and signing of tasks due in certain time periods
5. Excellent event management, utilizing timeline, task list as well as traditional calendar. Seamless, intuitive, measurable.
That's my top 5
2. Way way more bandwidth for our managers, as they can easily track and follow multiple issues without feeling overwhelmed.
3. Next to zero emails and chat apps used, all communication handled within Asana and always pertinent to the task at hand
4. With custom fields, major upgrade in templates for Events, daily repeating reports and other fields that allow for intuitive sorting and signing of tasks due in certain time periods
5. Excellent event management, utilizing timeline, task list as well as traditional calendar. Seamless, intuitive, measurable.
That's my top 5
Recommendations to others considering the product:
You need to have buy-in from everyone involved for this to work. If you are using on your own and give it an honest try, you won't look back.
Great project management tool
What do you like best about the product?
I like Asana mobile app, it is easy to see the updates on the projects when you are not in front of your laptop.
What do you dislike about the product?
Inbox becomes too busy when there are a lot of messages inside the tasks. Also, in Asana Inbox I have to scroll down through all messages in the task to see the latest one, it is hard to use it
What problems is the product solving and how is that benefiting you?
I got rid of Outlook, all my projects are organized and it is easier for my team to see their tasks and updates on each task. It saves a lot of time.
Recommendations to others considering the product:
Try the paid version, it has very useful features
Best task management tool I've ever used
What do you like best about the product?
Asana is extremely intuitive, which is necessary for some folks on my team who aren't very tech-savvy. I love that it's customizable, and that we can use projects and tasks for everything from an editorial calendar to a meeting agenda a repository of ideas. The fact that tasks can live in more than one place is extremely helpful. And, the custom fields ad reports make it easy to sort and filter the work in different ways. It's also a beautiful interface, and my team delights in the little creatures who fly across the screen or occasionally appear as we mark tasks complete!
What do you dislike about the product?
I wish that the list views and the board views had similar functionality, but the board views are a bit more limited (though sometimes we'd prefer a board view for what we have going on). It's also difficult to move around large numbers of tasks with ease.
What problems is the product solving and how is that benefiting you?
We're solving how to track our time, and how to track our work. Before, our team was duplicating our work a lot and wasn't sure where things stood. Now, we check Asana and are followers on tasks that pertain to us specifically. We also have a lot of our team conversations over Asana, which helps de-clutter our inbox.
Recommendations to others considering the product:
I recommend assigning at least one person to really get to know Asana via the blogs, the Asana Academy courses, and exploring the free site for themselves before diving in with their team. Establishing conventions for using Asana right off the bat is very helpful- they can always be tweaked, but it helps to start somewhere and change as needed rather than start with chaos. Also, make sure to be there for the team when they have questions about using it, and monitor their use quite a bit for the first few months of using the tool.
Flexible for a variety of work styles
What do you like best about the product?
Asana works with several different methodologies to fit just about any need out there. Kanban, ETFF, GTD, and many other methods are usable with this product. The best part, in the documentation, they cover all of the different methods and how to make Asana work. Outlook integration also makes this a huge benefit.
What do you dislike about the product?
Price of the advanced "business features". It costs double to get a few basic advanced functions like Workflow and Portfolio. The price does not justify the upgrade.
What problems is the product solving and how is that benefiting you?
M&A activities and tracking multiple departments with multiple acquisitions has been the key to our successful use of Asana. The benefit is a single pane of glass for reviewing activity around a new business acquisition and progress tracking. We use the template feature heavily as we fine-tune each project and keep adding after we do each new addition.
Recommendations to others considering the product:
Take a look at all of the educational materials and support content, it is impressive.
Best PMS we've used!
What do you like best about the product?
I like all the integrations that are available and the mobile app version. These were two very important factors for our business when determining which PMS to use. The visual appeal of Asana and ease of use were just a bonus.
What do you dislike about the product?
I dislike that templates are only available with paid accounts and that it was complicated to set-up our company privately. I also really dislike the amount of hoops you need to go through in order to contact customer service. There is no way to reach an agent by phone and many of the chat reps are limited in how they can help.
What problems is the product solving and how is that benefiting you?
We are solving our bandwidth issue and advanced scheduling of communications by using Asana. Having all of our daily work accounted for in one system has been immensely helpful to refer to during meetings with upper management as well as for annual reporting at year end.
Recommendations to others considering the product:
Compare it to the other leading PMS and decide if Asana meets your musts list. To us, it was the one that hit all the checkmarks whereas the others all missed one or two areas.
Best platform to organize your to-dos!
What do you like best about the product?
Asana made project management and tasks easy to keep track of. I'm big on using board views to get clear timelines on projects we need to have done and it's awesome to track the steps the project/task has gone through before handing it off.
What do you dislike about the product?
My only complaint will have to be that Asana doesn't have their own time tracking. We use time tracking to make hours billable to our clients. We currently use Harvest which integrates well with Asana, but a native time tracking tool would make Asana a more complete tool.
What problems is the product solving and how is that benefiting you?
Before Asana, we had trouble keeping track of progress on tasks especially ones that required feedback from various team members. With Asana, we are able to keep everything structured and makes comments tied to tasks so we don't have any missing pieces.
Project Management Made Easy
What do you like best about the product?
I love all the integrations, it makes me feel like I can have a suite of tools in a central hub. It's easy to learn and navigate.
What do you dislike about the product?
I wish there was a calendar feature in the Portfolios section, so you can see what tasks are do when for a selected amount of projects
What problems is the product solving and how is that benefiting you?
Organizational issues. Enabling process, and providing reference to all documentation for each project.
Recommendations to others considering the product:
Give yourself some time and explore. Once you start using projects with Asana , you'll learn how to organize things better
Asana Makes Everything Better!
What do you like best about the product?
My favorite aspect of Asana is that I can be away from work but still be 100% up to speed on all projects!
What do you dislike about the product?
There are some tasks that require some manual workarounds, but nothing that is too taxing.
What problems is the product solving and how is that benefiting you?
It helps me:
1. Understand what everyone is working on
2. Keep up to date on tasks
3. Keep everyone on the same page
1. Understand what everyone is working on
2. Keep up to date on tasks
3. Keep everyone on the same page
Recommendations to others considering the product:
Start slow! Don't put everything in there at once. Find a system that works for you that you can scale with your team.
Game changer!
What do you like best about the product?
Asana has changed my entire business operation. With Asana I can be more collaborative and organized with my entire team in a way that allows us to stay highly organized and on schedule.
What do you dislike about the product?
There is virtually nothing that I dislike about Asana. Maybe the Asana team could add the ability to put a time on due dates but I usually just note that in the item description.
What problems is the product solving and how is that benefiting you?
My teams communication and collaboration are so much more effective with Asana. We are killing project deadlines like never before! The biggest benefit is that Asana provides a project overview that was previously unclear using only GSuite.
Recommendations to others considering the product:
Try it and you’ll love it!
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