Great for Recurring Tasks and more
What do you like best about the product?
Asana helps my business track recurring tasks. As the business owner, I assign tasks to my team and receive notifications when the tasks are completed.
What do you dislike about the product?
According to my team, Asana works too well because it helps keep them accountable.
What problems is the product solving and how is that benefiting you?
Asana solves the problem of knowing what is next when on boarding new accounts. Asana benefits my team with collaboration and accountability.
Efficient workflows and real-time updates boost productivity
What is our primary use case?
We use Asana to track the activity in our department and to get a dashboard with all the information so we can present a report to the high management at the company. That is the main use. It is about technology, what we use Asana for.
What is most valuable?
What I appreciate about Asana is the easy way to get the data we need for the reports because we are moving all our tickets. We are making a copy from our main ticket system to Asana because our main ticket system is not giving us what we are looking for, so we need to process everything in Asana. We get the dashboard and analytical reports, so we can have a summary of what has been done in which department we are working with or helping. We can see how many requests for each department we are having. The easy way to get all the analytics at the end of the month or year is the most important feature, and that's why we are still with Asana.
The benefits I see with Asana are the main tools because of the integration this tool has. For example, we are making tickets but receiving requests through email, and we have the integration with Outlook and Google. We have the add-ins, so we are making the ticket on our main system while replying to the mail, and simultaneously taking this mail to complete our ticket for our Asana project.
The time we are investing through departments with Asana is valuable because we are receiving requests or updates for projects without investing time in meetings or writing emails. Because of the integration we have, we just create a project and everyone with specific tasks moves on their tasks, and we receive the updates. We created a bot that gives us updates automatically. Asana provides automation because we receive these updates the moment they happen without anyone needing to tell us they completed tasks or moved on to others.
Asana's cloud deployment has been beneficial for our remote or hybrid team operations. If someone is onsite and someone is working from home, everyone can work on the same project through automation. The person from home doesn't need to be on an infinite call with management or coworkers. They can work in real time, and once someone completes a prerequisite task from home, the people onsite will know it and get the green flag to continue their assigned tasks. It has benefits for anyone, including personal uses.
What needs improvement?
It would be beneficial to have a native option for Asana to create tickets so we could move away from our main ticketing tool. If that could be integrated into Asana, that would be advantageous for other kinds of businesses.
For how long have I used the solution?
I have been using Asana for a year and a half, but we started to pay the subscription just three or four months ago because our team grew up, and we needed to move to a subscription.
What was my experience with deployment of the solution?
The initial setup for Asana was pretty easy to use from the beginning. Then we started to make it more complex because we needed to use some features, rules, and automatic actions. Now if someone is watching our projects for the very first time, they might say that Asana is complicated, but it's not complicated at all.
How are customer service and support?
I would rate Asana's customer service or technical support as nine on a scale of one to ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We tried Asana but then attempted to move to a different tool. However, because of some features Asana has, we needed to move back and we are happy with Asana.
How was the initial setup?
The initial setup for Asana was pretty easy to use from the beginning. Then we started to make it more complex because we needed to use some features, rules, and automatic actions. Now if someone is watching our projects for the very first time, they might say that Asana is complicated, but it's not complicated at all.
What was our ROI?
I have seen ROI with Asana because we are moving faster with our projects due to all the details mentioned before.
Which other solutions did I evaluate?
I considered Notion, but I don't really remember the names of the other tools. The features that Notion didn't have that Asana did have, which we absolutely needed, were the reporting and dashboards. Notion has a kind of dashboard, but it's not the same. At the moment we were trying Notion, it was necessary to keep updating the info manually. With Asana, it's automatic because it's taking the info from all the projects and updating in real time. That is the most important feature that made us move back to Asana.
What other advice do I have?
We have a subscription for Asana. I have hands-on experience with this tool. We integrate Asana with Outlook and Teams. Regarding the license, I think it's just the first tier. It was limited because we got the dashboard for reports. About a month and a half or two months ago, it was renewed. The license we are working with is the same, but now we have new features, so it's easier for us to get the reports. I'm pretty happy with the license we have acquired. My name is Carlos, and it would be alright to use my real name with the review. I rate Asana a 10 out of 10.
Asana - Great Tool - Keeping Projects & Teams On Track!
What do you like best about the product?
Asana has transformed how we collaborate across departments.
Since adopting Asana, our organization has experienced a significant improvement in how we manage projects and collaborate. The platform has enabled us to collaborate efficiently across all teams, keeping everyone aligned and on track. One of the biggest benefits has been a significant reduction in unnecessary meetings, emails, and Team chats — saving us time and cutting down on distractions.
With Asana, all our project information is centralized in one place, making it easy to track progress, assign tasks, and ensure accountability. It has greatly improved transparency and made project management smoother and more efficient. We highly recommend it to any organization looking to streamline communication and improve productivity.
What do you dislike about the product?
One thing to be aware of: There is a bit of a learning curve when getting started with Asana, especially for teams that are new to this type of tool. I highly recommend onboarding all staff at the same time and establishing clear guidelines on how to use the platform. This helps ensure everyone is using it consistently, which cuts down on confusion and keeps projects running smoothly.
What problems is the product solving and how is that benefiting you?
Since adopting Asana, our organization has experienced a significant improvement in how we manage projects and collaborate. The platform has enabled us to collaborate efficiently across all teams, keeping everyone aligned and on track. One of the biggest benefits has been a significant reduction in unnecessary meetings, emails, and Team chats — saving us time and cutting down on distractions.
With Asana, all our project information is centralized in one place, making it easy to track progress, assign tasks, and ensure accountability. It has greatly improved transparency and made project management smoother and more efficient.
Amazing project management software.
What do you like best about the product?
It's very easy to use and makes communication more streamlined.
What do you dislike about the product?
There can be issues with quality control, but that's more of a human error.
What problems is the product solving and how is that benefiting you?
It streamlines communication and helps with collaboration.
The Collaborative Tool For Work
What do you like best about the product?
I love how Asana allows my team to collaborate conveniently, even though we are all far apart, working from our homes. The interface is straightforward to use, and Asana itself provides free training on how to use its features.
What do you dislike about the product?
As of now, the only thing I do not like about Asana is the color coding is strictly uniform for every member as per the admin's settings. Although I understand the importance of that, I wish I could customize the projects' colors that only I can see.
What problems is the product solving and how is that benefiting you?
Before Asana, as an employee with piles of task, I really struggle with scheduling my deliverables. I use Google Sheet to create a make-shift calendar of my tasks and deadlines and I have to manually input everything thrown into my plate (i.e., forwarded tasks from Project Managers and requests from colleagues). Asana has helped me automatize a lot of things.
Asana Productivity Webinar
What do you like best about the product?
This walkthrough provided a wonderful overview of dashboards and reporting features in Asana.
What do you dislike about the product?
The downsides do not exist that I can see so far.
What problems is the product solving and how is that benefiting you?
Task management creates more space in my calendar and improves how I manage my time.
Project Management for Complex Remote Teams
What do you like best about the product?
I love that Asana can connect teams spread out by geographical distances and time zones. We can all work asynchronously and still be very efficient and know what priorities are.
What do you dislike about the product?
Any project management platform will always have a small learning curve. Once new members start feeling comfortable with a new user experience, it's great.
What problems is the product solving and how is that benefiting you?
Asana is helping us manage our creative resource allocation and helping us forecast how much availability we have for future campaign planning.
Game changer for everything we do
What do you like best about the product?
Asana is quite literally the only way myself and my team get anything done. I refer to it as my second brain because I put so much information in there and I know that I can set it and forget it (until I need to action on it). I have used it for my entire professional career and honestly really couldn't work without it. The projects, templates, workflows and customization all make everything so easy to use. Love the integrations with other platforms like Mailchimp to make things way easier to access.
What do you dislike about the product?
It is hard to share information contained within asana with other people at our company who do not have an account. I am often asked to export information for that reason, but the export has to contain 100% of information in a project and I can't select exactly what I would want to export.
What problems is the product solving and how is that benefiting you?
Task management, task collaboration (we are a remote company), event management for all the tradeshows we attend, and more. Honestly very rarely work outside of it.
Great PM Software for Engineering Firms
What do you like best about the product?
It allows me to effectively manage my engineering projects and delegate tasks to my team.
What do you dislike about the product?
Not a lot of downsides. It would be good if it had chat feature like slack, but other than that it's great.
What problems is the product solving and how is that benefiting you?
Helping me manage a large number of projects and keep track of where the jobs are at.
Asana is the best tool for organizing projects
What do you like best about the product?
As a recruiter and people operations specialist, it really helps me organize each position and candidate profile. It also allows me to create onboarding projects for every new hire.
What do you dislike about the product?
The iPad version lacks some features, which makes the work a bit more challenging.
What problems is the product solving and how is that benefiting you?
As a recruiter and people ops specialist, Asana helps me stay organized by tracking each role and candidate through every stage. I also use it to create customized onboarding projects for new hires, ensuring a smooth and structured start.
