Asana
AsanaExternal reviews
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Cluttered but helpful
What do you like best about the product?
I think there is a lot Asana can do with AI and automation that does in some ways help to make things simpler. It takes some time to get things set up but once they are up and running it is useful.
What do you dislike about the product?
Asana is not that user friendly or customizable. I think there are things that I expect to be able to do but can't. Like if I sort buckets by who they are assigned to I don't see the subtasks. There is also so many features that even if I could do what I wan't I can't figure out how. There are also way too many notifications so people ignore the important ones
What problems is the product solving and how is that benefiting you?
Helping us to make sure everyone knows what they need to do and keep track of various milestones for projects
Almost perfect
What do you like best about the product?
I like the way it helps to mage the projects, tasks and subtasks.
What do you dislike about the product?
The lack of customization on reporting and dashboards.
What problems is the product solving and how is that benefiting you?
Asana is helping on tracking and communication within the Team
Powerhouse platform but missing a few features
What do you like best about the product?
I love the form integration that Asana offers. The platform also has a lot more personality than any other platform I have used. I also really enjoy that the Rules feature that allows users to explore the possibilities of automation and organization within project management. The AI studio helps to really test the limits of customization. I do also appreciate the ability to relationship tasks or projects with other initiatives since I think it allows for better cross-departmental functionality on especially complex projects or goals. Asana was also not too complicated to learn, and I really appreciate the community feature for when those tricker questions come up.
What do you dislike about the product?
Some platforms offer the automated ability to list the estimated time a task will take to complete, which can then be used to automatically update the timeline depending on whether the task is critical to the delivery. It also auto updates based on this build to show an updated timeline depending on when a task actually starts to generate a status on project health. This is a huge component of my current role and the timer doesn't feel like it quite fits this need neatly.
Also not a huge fan of approvals (that are dependent on another approval) unblocking when the user on the initial approval task marks something as "request changes" or "reject". I would love a more robust proofing process for files since my department is heavily involved in creative assets. It is counterintuitive for a comment made by a reviewer on an image to instantly generate a new subtask, given that the request may not be approved for the final copy. It would be better if that comment and review process was contained to the image (and could have new versions uploaded into the same proof rather then leaking out into the rest of the project page). I think workfront and smartsheet have accomplished these two features a bit more intuitively and seamlessly than Asana.
It's also a small nitpick, but it's a bit too easy to accidentally create a task when I'm trying to click out of highlighting one. In one project where each task creates a new Request, I have to manually delete each time. I do also find moving large batches a bit tedious and would love for the widgets to be able to highlight a little bit more data.
Also not a huge fan of approvals (that are dependent on another approval) unblocking when the user on the initial approval task marks something as "request changes" or "reject". I would love a more robust proofing process for files since my department is heavily involved in creative assets. It is counterintuitive for a comment made by a reviewer on an image to instantly generate a new subtask, given that the request may not be approved for the final copy. It would be better if that comment and review process was contained to the image (and could have new versions uploaded into the same proof rather then leaking out into the rest of the project page). I think workfront and smartsheet have accomplished these two features a bit more intuitively and seamlessly than Asana.
It's also a small nitpick, but it's a bit too easy to accidentally create a task when I'm trying to click out of highlighting one. In one project where each task creates a new Request, I have to manually delete each time. I do also find moving large batches a bit tedious and would love for the widgets to be able to highlight a little bit more data.
What problems is the product solving and how is that benefiting you?
Homing projects and tasks that are spread out in a chaotic setting.
Possibilities are there but confusing logic ...
What do you like best about the product?
A centralised repository for storing projects and making management a simpler, centrally coordinated, and reportable resource.
What do you dislike about the product?
Has the potential to join projects together, but for complex multi-team, significant review, approval, multi-owner transfer projects it provides complications. Not being able to search within custom fields without going through custom search - let us save a search profile that works for the way our people work. No ability to create recurring events, for example a 2 hour review session each week - you need to complete the current then generates the next - this impacts resource planning as those hours don't "exist" until the next instance is created. Reporting is still lacklustre, as we typically now need to export CSV files and do data representation as best we can using pivot tables and more complementary data usage fro senior management.
What problems is the product solving and how is that benefiting you?
It is trying to provide a consolidated single source of project progress - through centralised messaging, rather than detached across emails, IM's, phone calls. It is trying to give visibility of the wider project landscape, progress, delays (and reasons), and ensuring there's a method to understand and assign workloads.
Easy to run!
What do you like best about the product?
Asana is super user friendly! We really appreciate our Rep helping up through the integration process!
What do you dislike about the product?
There are still some features we would like to see but our rep has been great about passing along the things we need.
What problems is the product solving and how is that benefiting you?
Asana is helping our organization keep track of tasks!
User Friendly but lacks features and value compared to others.
What do you like best about the product?
Asana is easy to set up and use. The layout of Teams > Projects > Tasks > Subtasks is logical and intuitive. The API made it simple to connect with Gmail and Google Drive. Their training resources and tech support are also great.
What do you dislike about the product?
On the Starter plan, Asana lacked features that other project management tools offer at a similar price point, for example, native time tracking and the ability to create dashboards that pull data from multiple projects.
I understand these features may be available on a higher-tier plan, but that brings me to another concern: the value for money. As a sole trader, I was required to pay for a minimum of two users—something that wasn’t made clear until after the free trial ended. This effectively doubled the cost compared to other providers, while offering fewer features.
I understand these features may be available on a higher-tier plan, but that brings me to another concern: the value for money. As a sole trader, I was required to pay for a minimum of two users—something that wasn’t made clear until after the free trial ended. This effectively doubled the cost compared to other providers, while offering fewer features.
What problems is the product solving and how is that benefiting you?
Gives a clear structure of what projects and tasks I need to work on, and helps me keep track of related information and time spent.
It's good, only if you pay
What do you like best about the product?
Asana is one of the easiest project management tools I’ve used. The interface is intuitive, the design is clean, and it’s incredibly simple to get started—even with a team that isn’t super tech-savvy. Compared to other platforms I’ve tried, it strikes a great balance between functionality and user experience, especially for task tracking and collaboration.
What do you dislike about the product?
The biggest downside is how limited the free version is. Features that are standard on many other platforms—like custom fields, timeline views, or even basic automation—are locked behind a paywall. You’re essentially forced into a paid plan even for basic team needs. On top of that, there’s no option for a single-user paid account, which feels like a major oversight. It’s frustrating for solo operators or freelancers who just need a bit more functionality without paying for a full team plan. Implementation is no easier than the rest, unfortunately. While it is easier to learn on the staff-side, for an operations person setting it up, it is still just as complicated. Customer Support also leaves a lot to be desired. Integration with other apps is incredibly clunky and doesn't work the way you think it would half the time causing a huge learning curve (especially with Slack)
What problems is the product solving and how is that benefiting you?
Previously our team was in silos and this has allowed us to work more cross-functionally easing a lot of our stress points throughout the organizaiton.
Great for getting organised
What do you like best about the product?
I like how easy Asana is to use and how smooth it is to navigate around. The system is easy to implement within my day-to-day role. I use it all day for work, checking off my tasks, updating my team with comments on projects and the best thing I love is using the portfolios to keep everything organised.
What do you dislike about the product?
I would love it if Asana could come up with a way for tasks to fall into the matching project in my tasks, at the moment this is something I need to do manually. It would be a good time saving exercise to have some automation with that aspect.
What problems is the product solving and how is that benefiting you?
The biggest problem Asana is helping with is being able to assign tasks to my colleagues. As a hybrid working company, it's easy to keep on top of what's going on, and being able to assign tasks to my colleagues when there's no time to talk to them really helps.
A useful tool for project tracking, but room for improvement
What do you like best about the product?
Asana is a practical solution for organising projects and keeping track of tasks within a team. I appreciate how easy it is to assign responsibilities, set deadlines and collaborate across different projects. The user interface is fairly intuitive, even for those who are not familiar with project management platforms. The ability to integrate Asana with other tools is also a significant advantage.
What do you dislike about the product?
While Asana offers value for daily task management, I find its more advanced project features somewhat limited, especially in the free or basic plans. Key functions that would support more structured teams or complex workflows are locked behind premium subscriptions, which may not be cost-effective compared to other platforms. In addition, features such as task dependencies and reporting could be more flexible. In high-volume environments, Asana can feel overwhelming without a strict internal structure.
What problems is the product solving and how is that benefiting you?
Asana helps centralise task management and project tracking within the team. It provides better visibility on responsibilities and deadlines, reducing the risk of missed tasks. It also facilitates communication on ongoing projects. However, for more complex workflows or high-volume activity, additional tools or stricter processes are still required.
Looking to Asana to fill the gaps!
What do you like best about the product?
How it helps me and my team keep work organized and on track.
What do you dislike about the product?
Onboarding process has not been as helpful as I would have liked.
What problems is the product solving and how is that benefiting you?
Ability to see what work is being done and what needs to get done.
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