EZO AssetSonar
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assetsonar has made the process of keeping track of assets as well as life cycling much easier
What do you like best about the product?
the ability to customize it to our use case, we can check asset outs to locations or people with legally binding contracts.
What do you dislike about the product?
Sometimes the user interface does not seem as fluid as it could be.
What problems is the product solving and how is that benefiting you?
assetsonar makes keeping track of life cycling easy, I am easily able to run a report and see what users have assets that are over our company recommended threshold
It does its job. VfM solution
What do you like best about the product?
It can be adjusted on the need of the customer
What do you dislike about the product?
Not all fields can be used in filters with ease
What problems is the product solving and how is that benefiting you?
We know what assets we have and where they are
Streamlined Asset Management, But Reporting Needs Improvement
What do you like best about the product?
I find AssetSonar easy to use, with lots of ways to look up information and it's easy to input data. It helps deconflict scheduled assets, tells me where it's going, when an item is in maintenance, and tracks usage data. I also like that it helps in tracking and keeping inventory of consumables and allows me to charge consumables to appropriate users.
What do you dislike about the product?
Pulling reports is uncomfortable because you have to pull all of the items ever used in AssetSonar and then add them to an Excel sheet and filter. It takes long to pull reports because it's pulling data that I no longer need. It doesn't allow me to filter items by date or department.
What problems is the product solving and how is that benefiting you?
I use AssetSonar for tracking and sorting assets, which helps in deconflicting scheduled assets, knowing where they're going, tracking usage data, and keeping inventory of consumables. It allows charging consumables to users and eases managing equipment for teaching classes.
Essential Tool for Streamlined Asset Management
What do you like best about the product?
I find AssetSonar extremely valuable for keeping track of all our machines and ensuring none go missing. I particularly like the warranty information feature, which helps us stay on top of replacements so that nobody misses out. I also appreciate the ability to record non-desktop/laptop devices, like mobile phones, which is a unique aspect I find helpful. The initial setup was extremely easy, thanks to the great support. Overall, it's been rather good, and I haven't encountered areas that don't work well.
What do you dislike about the product?
I feel like it's been rather good, I've not run into areas that don't work as well. If I had to improve anything, I would say the mobile area could do with a little more refinement and possibly a dedicated area for SIM cards themselves or phone numbers, as now people have devices without a SIM card too but a phone number.
What problems is the product solving and how is that benefiting you?
AssetSonar solves our problem of missing machines and helps track all assets. It provides warranty information, so we know when replacements are due, keeping our devices up-to-date. It also allows us to manage non-desktop devices like mobile phones effectively.
Streamlined Asset Tracking with Stellar Support
What do you like best about the product?
I most like the simplicity of finding details of an asset. I can search by user or machine name and quickly find what I'm looking for. The EZO team has been great in helping us set up AssetSonar, leading us down the right path.
What do you dislike about the product?
The setup is complicated. I feel we have a great deployment at the moment and we couldn't have done it without our EZO team to help us. They have been great.
What problems is the product solving and how is that benefiting you?
I use AssetSonar to track our firm's computer assets. It replaces our spreadsheets for better tracking of device locations and checkouts, making it easy to find asset details by user or machine name quickly.
Highly Recommended Asset Management System
What do you like best about the product?
AssetSonar has been a solid and reliable asset management system for our organization. It provides a clear, centralized way to track IT assets across their full lifecycle, which has significantly improved visibility and accountability.
What do you dislike about the product?
Limited reporting capabilities. Lack of flexibility on reporting on assets.
What problems is the product solving and how is that benefiting you?
Asset Sonar delivers a centralized source of truth for tracking IT assets throughout their entire lifecycle, with seamless integration into Zendesk for improved support workflows.
Robust Features Perfect for IT Asset Management
What do you like best about the product?
Its features are so robust and really a nice to have if you are maintaining an IT asset management
What do you dislike about the product?
Sometimes generating reports will take a while
What problems is the product solving and how is that benefiting you?
Changes in assets information is quite a tedious task for an IT and having an agent installed in each computer helps us a lot to automatically reflect it in the system.
Some Useful Integrations, But UI and Limited Options Need Improvement
What do you like best about the product?
A few app integrations. Manual import features
What do you dislike about the product?
The UI, processes, and lack of more app integrations.
What problems is the product solving and how is that benefiting you?
At the moment, AssetSonar is being discontinued due to the lack of flexibility and integrations with major systems.
Excellent Value and Effortless Asset Management
What do you like best about the product?
Asset management is straightforward, making it easy to use and offering good value for money.
What do you dislike about the product?
There have been no updates or improvements made to the application portal.
What problems is the product solving and how is that benefiting you?
Easily manage your assets.
Intuitive Interface and Effortless Daily Management
What do you like best about the product?
After spending a few months using AssetSonar, I can confidently say it’s one of the most well-rounded IT asset management platforms I’ve worked with. What stood out to me right away was how clean and intuitive the interface is. Setting it up took some effort — mainly when configuring integrations and custom fields — but once everything was in place, day-to-day use became extremely efficient.
What do you dislike about the product?
e reporting tools are good, but some deeper customization options would be helpful. Being able to create fully tailored dashboards or add more granular filters would make data analysis faster.
What problems is the product solving and how is that benefiting you?
As an IT Systems Administrator, maintaining visibility and control over company assets has been one of my greatest challenges, particularly as our organization grew and various departments started managing equipment on their own. Prior to adopting AssetSonar, we depended largely on spreadsheets and manual tracking methods. This approach often resulted in duplicate records, lost devices, and incorrect license counts.
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