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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    sijanraj m.

Streamlined Remote Work, But Feature Overload

  • February 07, 2026
  • Review provided by G2

What do you like best about the product?
I like how Zoom Workplace makes remote and hybrid work feel organized by bringing meetings, chat, email, and file sharing into one place, saving time and reducing app-switching. I appreciate seamless transitions within the app, like moving from chat to meetings effortlessly, which saves me time. It also makes work feel simple and connected instead of scattered. The strong security and privacy control features are reassuring, knowing that meetings, files, and conversations are protected.
What do you dislike about the product?
Zoom Workplace has a few areas that could be improved. It sometimes feels like there are too many features at once, which makes the interface feel crowded, especially for new users who just want to use meetings and chat. Another issue is the paid features limitation. I'd suggest having modular pricing to let users add individual features, like AI summaries, without needing to upgrade to a full, expensive plan.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to make remote and hybrid work organized, bringing meetings, chat, email, and file sharing into one place, saving time and reducing app-switching. It feels simple and connected, with seamless transitions and reassuring security and privacy control.


    Computer Hardware

Easy to Use, Safe, and Great for Collaboration

  • February 07, 2026
  • Review provided by G2

What do you like best about the product?
It’s easy to use and doesn’t get stuck. It feels safe, and the collaborative features make it even better to work with others.
What do you dislike about the product?
Nothing so far; we’ve been using it for a year.
What problems is the product solving and how is that benefiting you?
Collaborative meetings.


    Verified User

Reliable Meetings with Minor Hiccups

  • February 07, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for attending meetings and giving presentations. It really helped during the corona time to connect with my colleagues. I use it daily to connect and attend client meetings, and it has helped a bit to grow my network. I like the emojis and the audio quality; the audio is audible when connecting with people. I enjoy doing meetings on Zoom; it connects people properly. Zoom has been valuable for promoting my presentations. It is protective to use and though my team switched from Qlik View because it lagged a lot, Zoom provides such a good service.
What do you dislike about the product?
I don't like that there are time limits on Zoom Workplace. Sometimes it won't connect properly without a password, and pressing the Zoom links can be problematic. Also, it tends to lag, especially when it's raining.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for attending meetings, giving presentations, and connecting with colleagues. It helps grow my network and promote valuable presentations, with good audio and emojis enhancing communication.


    Rakesh P.

“Reliable All-in-One Collaboration Platform with Room for Smarter Notifications”

  • February 07, 2026
  • Review provided by G2

What do you like best about the product?
I like how Zoom Workplace integrates multiple modes of communication into one seamless platform. The reliable video meetings with consistent, high-quality audio and video make discussions smoother and more productive, with minimal technical disruptions. I appreciate the integrated chat and channels, which keep conversations organized and searchable, reducing email clutter. I enjoy the unified collaboration tools that allow screen sharing, files, and whiteboards during meetings, strengthening teamwork without needing separate apps. The easy scheduling and calendar sync simplify planning, making meetings easy to schedule and join. Finally, the cross-device accessibility ensures that whether I'm on desktop or mobile, Zoom Workplace feels consistent and dependable, allowing work to flow naturally even when I'm on the go.
What do you dislike about the product?
One thing that could be improved about Zoom Workplace is that its notification management can be overwhelming at times, making it hard to filter alerts and focus on priority conversations. The notification system could be improved by offering more granular control and smarter prioritization. For example, allowing users to set priority levels for specific channels or contacts so only critical messages trigger alerts. Adding an AI-based 'focus mode' that filters non-urgent notifications during meetings or deep work sessions. Providing clearer, simpler controls to customize notifications by keyword, project, or time of day. Improving the notification summary view so missed messages are grouped more intelligently instead of appearing as scattered alerts.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to streamline team collaboration by unifying video meetings, messaging, and file sharing. It solves communication scatter, reduces context switching, and keeps teams aligned.


    subesh p.

Seamless Meetings with Handy Features

  • February 06, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for meetings, classes, seminars, and various work tasks. I like that it is very handy and easy to operate. I also find it easy to connect with many people, which makes conducting classes, seminars, and meetings simpler. The whiteboard feature is particularly useful for writing, drawing, and making it easier for people in the meeting to understand the topics we discuss or the slides we show. The initial setup was easy for me, not too hard.
What do you dislike about the product?
I got connection problems sometime don't know if it's my network error or Zoom. If we could see the files or chat we shared in it even after we end the meeting might be more helpful.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easy to connect with many people and conduct classes, seminars, and meetings. The whiteboard feature helps illustrate and clarify discussions or presentations.


    Charan K.

Easy Meeting Setup, But Pricey Advanced Plans

  • February 06, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for video calls with my team and client meetings. It's very easy to set up meetings, which is something I like a lot about it. The main thing I appreciate is that I can set up meetings with a large number of people without much effort. Also, the initial setup of Zoom Workplace is very easy.
What do you dislike about the product?
Some advanced features are tied up with expensive plans which is very hard to get access of. I would love if they made the plans a bit cheaper.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for video calls and it solves the problem of remote communication. It's very easy to set up meetings, even with a large number of people, without much effort.


    Δkshay .

Seamless Virtual Meetings with Excellent Features

  • February 06, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for attending online meetings, which helps me stay connected with employees working from home. I find it easy to communicate with clients digitally using Zoom. Its simple and easy-to-use interface makes joining meetings and communication with others straightforward. The features like screen sharing and live chat are particularly valuable to me. Screen sharing allows me to present my projects and review documents in real time. The live chat feature is great for asking quick questions and sharing links, and the private chat option is useful for communicating with individuals without disturbing the speaker. The initial setup of Zoom Workplace was very easy and user-friendly, and its clean interface made it easy for my team members to adapt.
What do you dislike about the product?
Sometimes we face connectivity issues like audio or video lags, especially with unstable internet connections.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for attending online meetings, staying connected with employees and clients digitally. It provides seamless communication with features like screen sharing for presentations and live chat for quick interactions.


    Akash K.

Simple and Reliable with Minor Glitches

  • February 06, 2026
  • Review provided by G2

What do you like best about the product?
I like Zoom Workplace for its simple interface, which makes it easy to use. I also appreciate the fast connectivity that allows me to quickly join meetings. The bottom toolbar with mic control, screen sharing, and chat is straightforward and easy to use, enhancing my overall experience.
What do you dislike about the product?
I think there could be improvements in video quality and some issues with lagging problems.
What problems is the product solving and how is that benefiting you?
Zoom Workplace enhances video quality, solves glitches, offers a simple interface, enables fast meeting connections, and features an easy-to-use toolbar for mic control, screen sharing, and chat.


    Jake A.

Effortless Group Meetings, Highly Recommended

  • February 06, 2026
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace very easy to navigate and use, which I really like. It's incredibly convenient for meeting with multiple people in different locations and at different times. The initial setup of Zoom Workplace was also very easy.
What do you dislike about the product?
Nothing works great
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to meet with multiple people in different locations at different times.


    Ghanshyam C.

Empowers Education with Seamless Collaboration

  • February 05, 2026
  • Review provided by G2

What do you like best about the product?
I love how Zoom Workplace lets me turn one big class into small discussion groups in seconds, which is powerful and feels like real classroom bench groups but cleaner and faster to manage. It's great that if someone misses class or didn’t understand, they can replay the session with the chat and transcript, so learning doesn’t get lost. The setup was quick, beginner-friendly, and stress-free. It's much better than a blackboard for showing PPTs, drawings, software, PDFs, and live problem-solving, as students can see everything clearly.
What do you dislike about the product?
Recordings take space and managing them is not very simple for teachers.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for education; it lets me show PPTs, drawings, software, PDFs, and solve problems live, which students see clearly. It's better than a blackboard sometimes. Splitting a class into groups is like bench groups, cleaner and faster. Replay with chat and transcript means learning isn’t lost.