Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Primary/Secondary Education

Zoom Makes Teaching and Client Meetings Easy

  • April 23, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom several times a week for teaching and meeting with clients. I schedule meetings, save notes, and organize my calendar with it.
What do you dislike about the product?
I dislike that I have to pay extra for longer meetings.
What problems is the product solving and how is that benefiting you?
It allows me to work remotely from anywhere in the world, in different time zones.


    Edoardo D.

Excellent Audio & Video Quality with Handy Calendar and Chat

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
Audio and video quality, cool calendar and chat feature
What do you dislike about the product?
Nothing much to add—it does what it’s meant to do, and I couldn’t ask for more.
What problems is the product solving and how is that benefiting you?
TO have good video and audio quality, intuitive and fast UI


    Ameen S.

Easy-to-Use Meetings with Reliable Audio/Video and Great Collaboration Features

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
What really appeals to me about Zoom Workplace is how simple it is to use for meetings and regular communication. Because of the user-friendly design, hosting or attending meetings only requires a few clicks. I also like that the audio and video quality is usually quite consistent, even with mediocre bandwidth. Features like screen sharing, chat, and recording make it very beneficial for both business and teamwork.
What do you dislike about the product?
I find it unpleasant when the app occasionally lags or freezes, especially after long meetings or when other apps are active. Furthermore, a number of sophisticated features are only available with costly subscriptions, which can be problematic. Notifications may also sometimes be a bit overwhelming.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easier to manage meetings and communication between teams and clients, particularly when employees are spread out geographically. It facilitates meeting scheduling, participation, and execution without any technological problems or delays.
Coordinating calls and exchanging information used to take longer before utilising Zoom, but now everything is more efficient in one location. It is simpler to review documents, clarify concepts, and maintain alignment during conversations when features like screen sharing and chat are available.
All things considered, it enhances communication, saves time, and makes daily cooperation more effective and structured.


    Diego C.

Super Easy Global Communication with Coworkers

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
Super easy way to communicate with coworkers worldwide
What do you dislike about the product?
The premium features are a bit expensive, and at times the app requires a lot of RAM.
What problems is the product solving and how is that benefiting you?
It creates a nice working relationship between coworkers, and it benefits me by giving me the opportunity to work wherever I want.


    Sierra C.

Reliable, All-in-One Communication That Keeps Our Team Connected

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Zoom Workplace is how easy it is to stay connected with my team throughout the day. The platform is very reliable for meetings, and the video/audio quality is consistently strong, which makes a big difference when coordinating with a busy team.

I also like how everything is integrated—chat, meetings, and file sharing are all in one place, so it keeps communication organized and reduces the need to switch between multiple tools. Scheduling and joining meetings is quick and straightforward, which helps keep the day running smoothly.

Overall, it’s user-friendly, dependable, and makes day-to-day communication much more efficient.
What do you dislike about the product?
While Zoom Workplace is very reliable overall, there are a few areas that could be improved. The platform can feel a bit overwhelming at times because there are so many features bundled together, and not all of them are used regularly.

Occasionally, switching between chat, meetings, and other tools isn’t as seamless as it could be, especially when working quickly during a busy day. It would also be helpful if customization options for the workspace layout were a bit more flexible to better match different team workflows.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve the challenge of fragmented communication by bringing meetings, chat, and collaboration tools into one platform. Instead of switching between multiple apps, everything is centralized, which makes daily communication much more efficient.

It also reduces delays in coordination since meetings can be scheduled and joined quickly, and team members can stay connected in real time. This has improved productivity by saving time, reducing miscommunication, and making it easier to stay aligned with my team throughout the day.


    Vaijnath K.

Excellent Connectivity and Video Quality

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
Connectivity perspective and video quality its too good.
What do you dislike about the product?
The interface can feel cluttered and overwhelming
What problems is the product solving and how is that benefiting you?
reliable communication across distributed teams. the biggest benefit is efficient meetings—Zoom is stable, easy to join, and works well


    Information Technology and Services

Simple, Reliable Way to Connect Anywhere with Zoom

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
Zoom makes it easy to connect with people anywhere. It’s simple and straightforward to use, works well most of the time, and helps friends, families, and teams stay in touch. Features like video calls and screen sharing make conversations feel more natural, and they’re also really practical when you need to show something, explain an idea, or collaborate with others.
What do you dislike about the product?
Zoom could improve its button placement and overall layout. Some controls are difficult to locate, especially for new users, and key options can feel buried in menus. At times the interface looks crowded, and moving between features like chat, participants, and screen sharing doesn’t always feel smooth or intuitive.
What problems is the product solving and how is that benefiting you?
Zoom helps me stay connected with people anywhere, which saves me time and keeps communication quick and easy.


    Harshvardhan S.

Seamless All-in-One Collaboration with Zoom Workplace

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is its seamless integration of communication and collaboration tools in one platform. The ability to easily move from chat to video calls or file sharing enhances productivity and reduces the need to switch between multiple applications. I also appreciate the intuitive user interface, which makes it accessible for all team members regardless of technical skill level. Additionally, features like breakout rooms, real-time messaging, and third-party app integrations make working in hybrid or remote environments much more efficient and engaging.
What do you dislike about the product?
One thing I dislike about Zoom Workplace is that it can sometimes be overwhelming to keep track of multiple notifications from chats, meetings, and shared documents, especially during busy workdays. Additionally, while there are many features available, it can take time to learn and navigate all of them efficiently. I’ve also experienced occasional connectivity or audio issues during meetings, which can interrupt workflow. Overall, while Zoom Workplace is a powerful platform, I think improving notification management and troubleshooting tools would make it even better.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves several critical problems related to remote and hybrid work. It brings together communication tools like chat, video meetings, and document collaboration into a single platform, which reduces the need to switch between multiple apps and helps streamline workflows. This integration makes it much easier to communicate with colleagues, share files, and schedule meetings efficiently. For me, these benefits translate into improved productivity, faster decision-making, and more effective teamwork—regardless of where everyone is working. It also helps keep projects organized and ensures that information is easy to find, which saves time and reduces confusion.


    Alexandra M.

Effortless Connectivity, Highly Recommended

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace primarily for making Zoom calls outside my company, and I really like how it helps connect with people outside of my company. The ease of using Zoom Workplace is something I appreciate, as it's easy to use, easy to log on, and makes it simple for people to see each other, connect, and chat to keep the dialogue going. The initial setup was also easy, which adds to its overall convenience.
What do you dislike about the product?
N/A - everything is great love this program
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps me connect easily with people outside my company. It's simple to use, log on, and facilitates seeing people, connecting, chatting, and keeping dialogue.


    Luis P.

Reliable and Beginner-Friendly with Outstanding Screen Sharing

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate Zoom Workplace for its reliability and simplicity, which makes it stand out for me. The screen sharing feature is definitely a highlight as it allows me to easily walk students through lesson materials and correct mistakes in real time. Setting up Zoom Workplace was really easy, practical, and beginner-friendly.
What do you dislike about the product?
Free plan limitations, since the time restriction on meetings can indeed be a bit disruptive.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to consistently deliver high-quality sessions to colleagues worldwide.