Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Good performance, state of the art features and seamless video conferencing
What do you like best about the product?
It handles network loads very nicely. Even there are 100+ users for one meeting. I really like the "presenting slides as virtual background" feature. It is a game changer in online teaching.
What do you dislike about the product?
There are lot of discussions going on about the privacy of this. But I think there is a fix from Zoom team addressing the issue. And also there are lot of articles circulating in the internet saying there are lot of zoom leaked passwords are for sale!
What problems is the product solving and how is that benefiting you?
Video conferencing in low network bandwidth is the biggest advantage i get from this tool. However, zoom latest updates handle it nicely. Participants get a message if their network is slow so they are aware that it is their network issue, nit a zoom problem.
Recommendations to others considering the product:
If you are just video conferencing try this. But don’t use it for private and personal video calls. Use separate password for zoom login. And always update your zoom version.
Great video conferencing software
What do you like best about the product?
The UI is very smooth and we can add our own virtual background while on a video call. It can be synced with google calendar where we can schedule a meeting or join one. Recording is also one good feature. This is just an awesome software.
What do you dislike about the product?
We have only 40 minutes of call time which can be annoying at times. If we have network issues then there is a lag on the video call.
What problems is the product solving and how is that benefiting you?
We can share screens which is a fantastic feature. We can have multiple meetings on zoom. The integration with google calendar makes meetings seamless.
Recommendations to others considering the product:
Go for the this software as it is very easy to use and one of the best video conferencing softwares. It is better if you upgrade zoom so you can continue your call after 40 minutes.
My Online learning Experience with ZOOM
What do you like best about the product?
Zoom application is easy to use, there are not many complex things to do to use it.
There is a mobile application, Desktop application is available as well as I could use Zoom through a web browser also.
Zoom has a free plan and it is enough for small to medium level video conferences.
There is a mobile application, Desktop application is available as well as I could use Zoom through a web browser also.
Zoom has a free plan and it is enough for small to medium level video conferences.
What do you dislike about the product?
If you want a meeting of more than 40 minutes continuously uses, Zoom free plan is not enough. Need to buy one of the paid versions. Considering other available alternatives it seems Zoom is somewhat expensive.
What problems is the product solving and how is that benefiting you?
Due to covid situation, many of us work from our homes. So to meet and discuss we wanted a platform. Among many of them, Zoom provides many tools which make our work easy. Like screen share, hand rising, file sharing etc. So we continuously use zoom for our meetings.
Recommendations to others considering the product:
We have been using zoom for 3 years now. So far there are no cons to this software. Now it is becoming more and more popular because it has many features. You can use the free version and if you have a large scale of meetings you can go with the paid version.
Zoom Review
What do you like best about the product?
I like the convenience and ease for users. It's very user friendly, so clients are able to click and connect.
What do you dislike about the product?
For people who use phones or tablets, you have to download the application. Sometimes this creates a hassle. Also, I wish their recording options were a bit more extensive. The free storage with the monthly subscription is not enough sometimes.
What problems is the product solving and how is that benefiting you?
Being able to create a global network with programs we offer at our school. Zoom has numerous benefits. We use it on a weekly basis. It has allowed us to grow clients and students, having access to people outside of our geographic location.
Recommendations to others considering the product:
I believe Zoom offers a free version. Definitely give that a try. You can get a lot of its great features using that, but monthly subscriptions are also affordable for business.
Zoom Just Works, for Conferences, Product Demonstrations, Customer Support, and So Much More
What do you like best about the product?
Screen sharing is easy, and very responsive. You can use the chat window to exchange messages with the whole group, or to send private messages to one or more participants. Chat sessions are automatically saved. All or part of a meeting can be recorded, and the recording is a standard MP4 file that you can keep or share. You can mute your microphone if you need to say something private or answer a phone call.
What do you dislike about the product?
Audio is occasionally and intermittently erratic, sounding like a record is being played at the wrong speed. The control panel occasionally hides itself, and the main window sometimes shrinks drastically and unexpectedly.
What problems is the product solving and how is that benefiting you?
About the only thing afforded by traditional remote support programs that you cannot do with Zoom is file transfer, but there are plenty of ways to get around that limitation for remote support and other file sharing needs. This enables me to use it for internal support issues, in addition to supporting paying customers, conducting product demonstrations, internal brainstorming sessions, etc.
Recommendations to others considering the product:
If you contemplate using it with HubSpot, you will want a company account.
Simple and Easy to use but the quality suffers
What do you like best about the product?
I love doing one-on-one training sessions with vendors via Zoom for screen sharing and product demos. Zoom is very simple and easy for guests to use. It is very familiar to many users. I love the gallery view, so you can easily see all speakers.
What do you dislike about the product?
The video encoding quality is not very high for video or for large audiences. I would recommend a live-streaming platform for large webinars with multiple cameras. This is a great tool if you are just broadcasting your screen to a few people.
What problems is the product solving and how is that benefiting you?
I use Zoom weekly to interact with vendors who demo software and other products via remote screen sharing. I have used it for hybrid and virtual events through screen sharing, video playback and recording group meetings.
Recommendations to others considering the product:
If you are looking for software to do screen sharing demos to remote people this is the industry standard. If you wanted to broadcast multiple cameras I would look at a different service. It is very easy for viewers to connect and use which is great. You can also connect via phone for audio which is nice.
So much better than Teams
What do you like best about the product?
Meetings are generated with an easy way for anyone to connect in- luddites who want to call in, all the way to conference room setups. It's seriously one click for most people to join, or one click and an "allow." I can have scheduled recurring meetings, I can meet on demand, and I can easily send meeting invites to internal and external users.
What do you dislike about the product?
During a meeting, the on-screen controls are sometimes hard to locate. Especially when using a bargain bin keyboard/trackpad combo on a conference room screen. I wish it were easier to use Zoom as a conference call host - or that they differentiated a "No camera" meeting somehow in the invite.
What problems is the product solving and how is that benefiting you?
We are able to allow people to stay on our team who needed to move for family reasons. Without reliable video/conferencing, they wouldn't have been able to stay on the team. With Zoom they can continue contributing.
Recommendations to others considering the product:
Zoom allows you to pay for what you need - we have a mix of pro and free accounts, and are able to get everything we need done that way. It's hard to imagine a more professional yet cost effective way to videoconference both internally and externally.
Zoom Makes Conferencing Easy
What do you like best about the product?
Zoom makes having conference calls and screen share sessions super easy for both me and my clients.
What do you dislike about the product?
Occasionally there's a bit of an audio delay.
What problems is the product solving and how is that benefiting you?
It provides an easy way to interface with my clients remotely. It's also much easier to initiate screen share sessions.
Intuitive and Powerful, but Overpriced
What do you like best about the product?
I really like the intuitive UI of Zoom Workplace. It's seamless for any user to join a meeting and share video notes or the desktop during a conference, which helps us collaborate across teams. The integrations with Slack and email are also very handy. I'm currently learning about the AI features in Zoom Workplace, and I see potential in how we might use them.
What do you dislike about the product?
Zoom AI features come with a learning curve. Improving the documentation or providing video tutorials would be handy. The admin configuration can be tricky because there are so many settings and updates to make. Also, Zoom has become very expensive, and reducing the price would be great.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for meetings, enhancing collaboration in hybrid teams, and integrating it with email and calendar. The AI features offer insights and transcripts, making remote teamwork more effective.
Recommendations to others considering the product:
It's great software for scheduling meetings. The open-source version is available, where the user can set up meetings up to 30 minutes.
Zoom has made my job easier!
What do you like best about the product?
I like that we can use this tool for our all-staff conference calls or externally for coalition calls or video conferences as well as webinars. It's versatile and easy to set up, considering I am not very tech savvy.
What do you dislike about the product?
I do not have much to dislike about this tool as I may not know all the functions it has to offer.
What problems is the product solving and how is that benefiting you?
We are able to let the members of our organization learn about some of the legal and policy work we are doing as well as be leaders in coalitions by providing webinars and conference call lines. This allows us to create more educational forums that are accessible for all!
Recommendations to others considering the product:
Any way possible to make the phone numbers shorter or at least the pin? It's hard to use when calling from away on your cell phone. Or is there an easier way to make the pin copy and paste or clickable?
showing 9,991 - 10,000