Zoom helps consolidate communications, connect people, and improve collaboration in the boardroom, classroom, operating room, and everywhere in between.

    Ratings and reviews

    4.6
    10067 ratings
    3 AWS reviews
    |
    10064 external reviews
    External reviews are from G2  and PeerSpot .

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    Reviews (10067)
    E-Learning

    AI Translator Makes It Easy to Replay and Review Conversations which is really helpful with my email

    Reviewed on Jun 09, 2026
    Review provided by G2
    What do you like best about the product?
    I love the Ai translator afterwards so I can replay and find what we talked about.
    What do you dislike about the product?
    Nothing comes to mind, possibly larger fonts
    What problems is the product solving and how is that benefiting you?
    Getting to meet my clients- allowing for a more personal experience and trust to be built earlier on ibn our relationship
    Akshay P.

    User-Friendly Interface That’s Easy to Use

    Reviewed on Jun 08, 2026
    Review provided by G2
    What do you like best about the product?
    The user-friendly interface and overall ease of use make it very likeable.
    What do you dislike about the product?
    Sometimes it glitches, and meetings end without any prior notice.
    What problems is the product solving and how is that benefiting you?
    It helps me record meetings and keep track of them all in one place, so everything stays organized and easy to find.
    Manufacturing

    Easy to Use, Affordable, and Great Performance

    Reviewed on Jun 06, 2026
    Review provided by G2
    What do you like best about the product?
    easy use, affordable price, ready for everyone, good performance,
    What do you dislike about the product?
    not compatible with newest processor like no sound while playing video
    What problems is the product solving and how is that benefiting you?
    I use zoom for internal meeting and external meeting so I think it helped me for discussing
    Computer Software

    Made Remote Meetings Much Easier

    Reviewed on Jun 05, 2026
    Review provided by G2
    What do you like best about the product?
    What i like the most is that it just works. setting up meetings is simple, the call quality is good, and it's easy for everyone on the team to use.
    What do you dislike about the product?
    Sometimes meeting take a moment to connect, and a few settings can be confusing when you're trying to change them quickly. We also had occasional issues with screen sharing.
    What problems is the product solving and how is that benefiting you?
    It helped us handle meetings with remote team members and clients more easily. Communication became quicker, and we could collaborate without needing to be in the office.
    Candy T.

    Zoom Workplace Opens Up New Opportunities Through Meetings and Live Workshops

    Reviewed on Jun 05, 2026
    Review provided by G2
    What do you like best about the product?
    Zoom Workplace enables me to meet folks outside of my organization and area. I can also attend live workshops and programs I wouldn't otherwise be able to attend. Zoom Workplace has opened up so many opportunities!
    What do you dislike about the product?
    The only downside to Zoom Workplace is when Internet service is disrupted, which brings the whole meeting to a stop.
    What problems is the product solving and how is that benefiting you?
    Zoom Workplace is helping me be able to meet others in my field and to learn from them. I'm astounded at how well we have all been able to adapt to online learning and professional meetings!
    Jonathan P.

    Effortless Client Meetings, Highly Recommended

    Reviewed on Jun 05, 2026
    Review provided by G2
    What do you like best about the product?
    I like Zoom Workplace for its ease of use, which helps me with client meetings by bridging the gap between distance. I'm really happy with all aspects of it and don't have any complaints. The initial setup was very easy, making it convenient to get started.
    What do you dislike about the product?
    have no complaints. every part of the product has been phenomenal.
    What problems is the product solving and how is that benefiting you?
    Zoom Workplace bridges the gap between distance for client meetings, making it easy to use.
    Adam M.

    Stable, Straightforward Video Conferencing That Just Works

    Reviewed on Jun 05, 2026
    Review provided by G2
    What do you like best about the product?
    One of the original and best dedicated video conferencing platforms. It became a household name during the pandemic and now is more stable than Teams, especially with large audience. It can be used onver the web or in the app. The UI is straightforward and uncluttered, without any unnecessary gimmicks like some competitor products.
    What do you dislike about the product?
    As a standalone meeting platform it is great, but competitors like Teams integrate with the office 365 platofrm better and enable documents to be shared. This is a bit of a weak point for Zoom. There are filters and backgrounds, some questionalble for professional use which is the main market.
    What problems is the product solving and how is that benefiting you?
    With larger cross-org announcments from senior leaders, all hands meetings etc, this is much more stable than Teams. We use that for day-to day comms but it freezes and becomes buggy with a very large audience over 1000. We sometimes invite guest speakers to present, when we use Zoom to benefit from the smooth, reliable experience.
    SOMYA A.

    Seamless Collaboration That Keeps My Daily Work in One Place

    Reviewed on Jun 05, 2026
    Review provided by G2
    What do you like best about the product?
    It keeps everything I need for daily work in one place. Joining meetings is quick, collaboration feels seamless, and I rarely face connectivity or audio issues, which helps me stay focused and productive throughout the day.
    What do you dislike about the product?
    some advanced features can take time to learn, especially for new users.
    What problems is the product solving and how is that benefiting you?
    It makes meetings, file sharing, and team discussions more efficient, helping us stay connected and complete tasks faster.
    Jaedon V.

    Zoom Workplace: A Thoughtful Tool for Easy Video Calls

    Reviewed on Jun 05, 2026
    Review provided by G2
    What do you like best about the product?
    I like Zoom Workplace because it's easy to use and feels very thought out, making navigating the platform straightforward. The initial setup was as easy as pie, which was a nice plus. It has helped me a lot by alleviating the constant pressure and overwhelming frustration I've experienced as an overthinking person with dependency issues. Using Zoom Workplace for personal video calls helps reduce these problems, allowing me to connect better with people I care about without getting in my head as much.
    What do you dislike about the product?
    The video quality just needs to be more clear.
    What problems is the product solving and how is that benefiting you?
    Zoom Workplace helps me manage stress and overthinking by making it easier to stay connected through personal video calls. It's easy to use and thoughtfully designed, which makes communication during tough times more manageable.
    Financial Services

    Get stuff done, with Zoom for business. Unless it crashes or they remove gifs.

    Reviewed on Jun 04, 2026
    Review provided by G2
    What do you like best about the product?
    It's efficient in getting Zoom chats and collaboration done. Effective and clear to understand where chats are, phone options, and different tabs.
    Boy does it sometimes completely lock up and just sit there, or completely crash though. Good ol' zoom being its normal self I guess.
    What do you dislike about the product?
    Crashes, and the gifs disappearing. No longer being able to easily insert photos into conversations.
    What problems is the product solving and how is that benefiting you?
    Able to easily onboard users with a single login for communication services, chat, video, phone, and remote desktop.