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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Elizabeth M.

very easy to use

  • April 09, 2025
  • Review provided by G2

What do you like best about the product?
cal intergration and booking link as well as ai recap and ntoes
What do you dislike about the product?
more calendars could be added for booking
What problems is the product solving and how is that benefiting you?
allowing teams to build virtual reports . friendships and gain better team insight


    Zira R.

Great Connection

  • April 09, 2025
  • Review provided by G2

What do you like best about the product?
This is the quickest way to connect, network and conduct impromptu meetings
What do you dislike about the product?
Nothing at the moment that would cause me not to use this product
What problems is the product solving and how is that benefiting you?
It seems to learn as I use the product and offers solutions while on the program


    Banking

Connecting people worldwide

  • April 09, 2025
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace every day to connect with my colleagues based in different parts of the world. It makes meeting easy as we can share multiple screens at the same time to compare different working files together, or go into the focus room and have smaller group discussions.
What do you dislike about the product?
If I want go to the cloud recording link as a guest to see the playback, I am given the option to download the meeting but by clicking download it will automatically download all 6 versions of the same meeting - will be good to have an option to pick and choose which one to download so I don't need to delete after.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows we meet our colleagues worldwide easily, so we don't need to book meeting room or fly to the location to see each other and discuss topics of interest.


    Munir M.

Very satisfied with zoom. The quality of zoom meeting is better than its competitors in the market.

  • April 08, 2025
  • Review provided by G2

What do you like best about the product?
Emojis, Recording feature, Use of white board. Excellent customer support. Very easy to use and integrate into difficult cultres.
What do you dislike about the product?
If host close the meeting the other participants have to find their own meeting room.
What problems is the product solving and how is that benefiting you?
Communication


    Crystal C.

Zoom is effective

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom is the Clarity, preferences, and ease of use.
What do you dislike about the product?
The free 40 minutes is what I most dislike. I think 1 - 1.5 hours is best.
What problems is the product solving and how is that benefiting you?
Don’t know of any problems they are resolving.


    Mohamed H.

“Zoom is a reliable tool for virtual meetings and teamwork”

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
I love how easy it is to set up and join meetings. The screen sharing and recording options are very helpful, especially during presentations and online training sessions.
What do you dislike about the product?
Sometimes the audio quality drops when the internet connection is weak. Also, the 40-minute limit for group meetings on the free plan can be inconvenient.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve the problem of distance communication. It makes it easy to hold meetings with team members, clients, or partners from different locations. It also helps reduce travel time and costs.


    Vivek Kumar S.

Zoom—Now Faster, Smarter, and More Secure!

  • April 05, 2025
  • Review provided by G2

What do you like best about the product?
From my experience over the last 4 years, Zoom’s recording feature has been incredibly useful for me—it’s the feature I like best!
What do you dislike about the product?
My system is getting slow because of Zoom’s high CPU/RAM consumption—especially during long meetings or screen sharing. It noticeably slows down older devices or machines with limited resources
What problems is the product solving and how is that benefiting you?
Having separate apps for meetings, chat, email, and files makes my life easier and speeds up my workflow!


    Mehmed K.

Office use.

  • April 05, 2025
  • Review provided by G2

What do you like best about the product?
I like that it is easy to use, ease of Implementation
What do you dislike about the product?
I don't like that it is rarely used in our country.
What problems is the product solving and how is that benefiting you?
We connect with people from my environment who are far away and I wouldn't be able to meet them any other way.


    Shashi P.

Best product to have discussion with team

  • April 04, 2025
  • Review provided by G2

What do you like best about the product?
Best app to have discussion with team meeting
What do you dislike about the product?
I don' t think so ,As per me I had no any bad experience with zoom
What problems is the product solving and how is that benefiting you?
If I wanted to add more people in meeting I can add easily also I can share screen in meeting


    Kemran S.

Zoom Review

  • April 04, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is full of wonderful features, but among the best are:

Seamless Collaboration – Integrated chat, whiteboarding, and file sharing make it easy to work together.

High-Definition Video & Audio – Reliable performance even with large meetings.

Virtual & Hybrid Capabilities – Perfect for remote and in-office teams.

Integration with Other Apps – Seamlessly integrates with Slack, Microsoft Teams, Google Workspace, and more.

AI-Powered Features – Smarts to summarize meetings, transcribe, and automate save time.
What do you dislike about the product?
While Zoom Workplace is a solid collaboration platform, there are some places where it could be better:

Cost – Add-ons and premium functionalities are expensive for organizations.

Overlapping Features – There are features (like chat and whiteboard) that duplicate functionality already available on other platforms, which introduces redundancy.

Resource-Intensive – Can place a burden on system performance, especially on larger meetings.

Security & Privacy Concerns – While Zoom has improved security, some organizations remain concerned.

Meeting Fatigue – Scheduling a video call has become so easy that it can cause a surplus of virtual meetings.
What problems is the product solving and how is that benefiting you?
Zoom Workplace also solves several top concerns related to communication and teamwork, in terms that benefit customers:

Remote & Hybrid Work Issues – It supports seamless virtual teaming, and it is easy for hybrid and remote teams to stay connected.

Benefit: More flexibility and productivity without being location-bound.

Unproductive Meetings – AI-based features like intelligent summaries and transcriptions reduce the need for wasted time, prolonged meetings.
Benefit: Saves time and makes key learnings readily accessible.

Scattered Communication – Combined chat, whiteboard, and file sharing unify conversations and collaboration on a single platform.
Benefit: Reduces redundant app usage and maximizes the effectiveness of workflow.

Event & Webinar Hosting – Provides an elastic solution for virtual events, training, and town halls.
Benefit: Simplifies large-scale communication with interactive features.