Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Easy to Use with Great Backgrounds, but Meeting Access Can Be Tricky
What do you like best about the product?
It’s easy to use, it has great backgrounds
What do you dislike about the product?
Sometimes it’s hard to access the meeting
What problems is the product solving and how is that benefiting you?
It helps me to connect with colleagues and be updated
Easy to Use and Great for Remote Work, Minor Login Confusion
What do you like best about the product?
Easy to use! Great for remote work. Webinar tool is also great.
What do you dislike about the product?
I use multiple accounts, and sometimes the logins get jumbled, but that is probably a user error more than anything.
What problems is the product solving and how is that benefiting you?
Zoom is our main communication point, allowing us to connect with internal team members and customers and prospects.
Easy to Use for Seamless Conferences
What do you like best about the product?
I like Zoom Workplace because it is easy to use, especially for conferences. Its usability helps me manage online conferences efficiently.
What do you dislike about the product?
None
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace helps with conferences, making it easy to use and improving usability.
Great Platform for Meetings, but Link Issues Need Fixing
What do you like best about the product?
beat platform for video meeting, education and work
What do you dislike about the product?
having trouble opening links and joining rooms with them sometimes
What problems is the product solving and how is that benefiting you?
acheduling meetings, commun with employer
Great All-in-One Tool, but Technical Glitches and Zoom Fatigue Are Drawbacks
What do you like best about the product?
Combines chat, meetings, phone, and whiteboards into a single interface, reducing the need to switch between multiple applications.
What do you dislike about the product?
technical glitches like connection issues and poor audio/video quality, as well as the "Zoom fatigue" that can result from too many online meetings
What problems is the product solving and how is that benefiting you?
The platform features a user-friendly interface that is both intuitive and straightforward, making it easy for newcomers to learn and navigate.
Very Easy to Use, Even for Infrequent Users
What do you like best about the product?
It is really easy to use even if you don´t use it often
What do you dislike about the product?
Just that it always wants you to install the app.
What problems is the product solving and how is that benefiting you?
Meetings with future clients.
Reliable and Easy-to-Use Collaboration with Zoom Workplace
What do you like best about the product?
What I like best about Zoom Workplace is its reliability and ease of use across different collaboration modes — meetings, chat, and phone. It keeps teams seamlessly connected, whether remote or hybrid.
What do you dislike about the product?
Occasionally, the interface feels cluttered with too many options visible at once. Simplifying or personalizing the workspace layout would help streamline daily use.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of keeping distributed teams aligned and engaged. It centralizes communication — meetings, chat, phone, and whiteboards — into a single workspace, which saves time and reduces context switching.
Convenient for Meetings Anywhere
What do you like best about the product?
Easy to do meetings from anywhere at anytime
What do you dislike about the product?
The quality may be not great sometimes but that may be for each person
What problems is the product solving and how is that benefiting you?
I don't need a brick and mortar. Saves money for me
Great Tool for Online Work and Classes
What do you like best about the product?
I really value how user-friendly Zoom Workplace is, and I’ve found that it operates seamlessly for both meetings and classes. The audio and video quality are generally clear, which makes communication easy and effective. I also find the screen sharing and recording features particularly useful for collaborating with others and for reviewing information later on. All in all, it saves me a lot of time and helps me remain organized.
What do you dislike about the product?
Occasionally, it takes a little longer to join a meeting, and the connection may lag, particularly when there are many participants. Additionally, some settings are not immediately visible and can be difficult to locate. I think it would be much better if the interface were more streamlined.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows me to communicate and collaborate with others, even when we are not in the same place. It makes it easy to run meetings, hold online classes, and share files or screens instantly. This helps save travel time and ensures everyone stays connected, enabling me to work more efficiently from anywhere. I also appreciate the option to record important discussions, as it lets me review them later and improves both my productivity and organization.
Meet, Chat, Collaborate — All in One
What do you like best about the product?
It’s great for staying connected with remote teams. The audio and video quality are reliable even with large groups, and features like background noise suppression help maintain professionalism. Zoom Workplace makes team collaboration much smoother. The ability to use chat, whiteboards, and breakout rooms in one ecosystem really helps keep communication flowing
What do you dislike about the product?
Performance can drop in areas with weaker internet connectivity, which can affect meetings or screen sharing. It would be great if Zoom optimized bandwidth usage even more.
What problems is the product solving and how is that benefiting you?
It solves the problem of staying connected with colleagues while working remotely. With features like video meetings, chat, and whiteboards, it helps our team collaborate smoothly without needing multiple tools.
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