Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Let’s Zoom Through It!
What do you like best about the product?
Being able to access apps in one location – No jumping between apps for meetings, messaging, or files.
What do you dislike about the product?
As a slack user as well, Zoom’s chat is a bit basic, especially around integrations, and long-term collaboration
What problems is the product solving and how is that benefiting you?
Being able to collab with my team using multiple apps and business products
Covid-19 Hero
What do you like best about the product?
During the pandemic, we call all agree it was the most use used video call service. Once your internet connection was stale, the audio and camera quality were top notch. Depending on the Service Plan you could add up to 500 people
What do you dislike about the product?
Zoom Workplace isn’t one hundred percent free but it was fair. For added features you would have to pay, which came with its disadvantages. After thirty minutes, we would be kicked from meetings; amongst other things.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is currently fixing service bugs within the platform, that cause video and audio delays. Amongst other things, it’s quite a big improvement
Use it daily!
What do you like best about the product?
Ease of integration with Google Calendar, Fathom Notetaker, etc.
Features
Features
What do you dislike about the product?
Wish the free version allowed longer meetings
What problems is the product solving and how is that benefiting you?
Helps with remote work
Zoom is the OG tool for a remote workforce.
What do you like best about the product?
Zoom is extremely easy to use, and it's popular enough that everyone is familiar with it. People trust it. When a host needs to leave, it's easy to hand off to another person. When screen sharing or side-chatting, it's easy to use and hard to mess up.
What do you dislike about the product?
It's not extremely clear how to update your name, image, or camera prior to joining a call. When swapping between types of meetings, I'd like to update this beforehand. I've also had several instances where it required an update prior to joining a call. We should be able to put this off to prevent us from being late to meetings.
What problems is the product solving and how is that benefiting you?
We have an entirely remote workforce. Zoom isn't our primary method of meeting, but it's common. It allows us to hold meetings as if we're together, even when we aren't.
Zoom Platform
What do you like best about the product?
Zoom's user interface and algorithm is soo robust that it handles the online meeting so well.
What do you dislike about the product?
Participants limit is too low for that much reputed platform.
What problems is the product solving and how is that benefiting you?
Zoom workplace enable us to meet and discuss to boost the productivity along with providing fine talking experience.
work with zoom
What do you like best about the product?
Video conferencing and audio conferencing using Zoom are good. If we face any problems, its customer support is very good. It is a very easy-to-use application.
What do you dislike about the product?
If we don't have its subscription, then we can not use it for more than 40 minutes. I use it once a week. It's screen share consumes so much internet.
What problems is the product solving and how is that benefiting you?
Zoom comes with breakout rooms and AI also which makes very easy to doing multiple classes and assignments and AI makes work easy.
Great tool for meetings
What do you like best about the product?
Meetings and AI transcription and white board
What do you dislike about the product?
Everything is very good in zoom. Highly recommended
What problems is the product solving and how is that benefiting you?
AI meeting MOM is very handy
Zoom Workplace - great solution for remote/hybrid environments
What do you like best about the product?
Our organization moved from Zoom video only to the full platform (phone and meeting) after the adjustment to mostly hybrid work environments.
The implementation team held small group training, and provided user instructions. It was surprisingly easy to learn and begin using for daily phone call usage. It can be tricky to set up the right speaker/headset for rings and speaking, but once set, it remains that way.
For group meetings like department or all staff, it is so helpful! We can see everyone, blur or change backgrounds for more privacy of space, have group chats, breakout rooms, and more. Although I am not a user who sets up meetings, it is great that the link integrates with our Google platform email and calendar system.
Overall, it is working well for our organization with employees based in many states and countries, as well as many who travel consistently. It has also saved money on equipment and other fees by eliminating land lines.
The implementation team held small group training, and provided user instructions. It was surprisingly easy to learn and begin using for daily phone call usage. It can be tricky to set up the right speaker/headset for rings and speaking, but once set, it remains that way.
For group meetings like department or all staff, it is so helpful! We can see everyone, blur or change backgrounds for more privacy of space, have group chats, breakout rooms, and more. Although I am not a user who sets up meetings, it is great that the link integrates with our Google platform email and calendar system.
Overall, it is working well for our organization with employees based in many states and countries, as well as many who travel consistently. It has also saved money on equipment and other fees by eliminating land lines.
What do you dislike about the product?
The updates don't seem to have a warning. Meaning, there are new features or different layouts that are not apparent until joining a meeting. Then it is a challenge to learn them on the spot.
What problems is the product solving and how is that benefiting you?
For me, personally, it allows for consistent access to phone calls while working from home.
Easy to use, intuitive format, universally recognized...absolutely my preferred platform!
What do you like best about the product?
Zoom has become universally recognized as the preferred platform for audio/visual needs. I use it numerous times a day for work and meetings and prefer it drastically over other platforms. I like all the options it has for background effects and especially the facial touchup features!!
What do you dislike about the product?
There are no downsides to Zoom! I prefer it to all the other platforms I use including Doxy!
What problems is the product solving and how is that benefiting you?
Zoom has eliminated the space between people across the globe! As a medical provider who uses Zoom for telehealth, I can say that it has made an incredible difference in the lives of everyday people by bringing much needed access to healthcare in rural areas which previously struggled to access any care! Its truly been a life changer.
Zoom is great for connecting
What do you like best about the product?
I love that zoom allows me to connect with remote workers. It allowed me to feel connect to co workers even 1000s of miles apart. It is great to screen candidates and super user friendly.
What do you dislike about the product?
The app does freeze a lot. Wish there was more features added I would love if it could add functions where you can take a poll or vote live.
What problems is the product solving and how is that benefiting you?
Connecting virtual employees. Interviewing so candidates don’t have to come into a physical office
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