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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Lori M.

Zoom is convenient for meetings

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom is the ease of use for both work/school meetings and other functionality within it.
What do you dislike about the product?
The one downside I do have is the time limit that is on some meetings depending on the amount of participants.
What problems is the product solving and how is that benefiting you?
Zoom helps me to attend meetings and interviews.


    Priyanka D.

The Ultimate Video Conferencing Tool

  • January 31, 2025
  • Review provided by G2

What do you like best about the product?
Zoom's interface is clean, intuitive, and user-friendly, making it easy for both tech-savvy and less-experienced users to get started. Joining a meeting is as simple as clicking a link, and setting up your own meeting takes just a few clicks. It is easy to access from almost any device, whether it's a smartphone, tablet, laptop, or desktop.
What do you dislike about the product?
Zoom performs well with good internet connections, but the audio and video quality can quickly degrade in low-bandwidth situations. Audio or video glitches, connection problems, and lag can disrupt meetings, leading to frustration.
What problems is the product solving and how is that benefiting you?
For meetings with large groups it allows us to split into smaller breakout rooms. This is useful for group work, brainstorming, or networking sessions, and it’s easy to bring everyone back to the main meeting when needed. It integrates well with many other tools, such as Google Calendar, Outlook, Slack, and many project management platforms. It makes scheduling and managing meetings much more efficient.


    Consumer Goods

Great communication tool

  • January 30, 2025
  • Review provided by G2

What do you like best about the product?
Since the pandemic, Covid 19, Zoom has become part of my daily use on how I conduct meetings across my team. It has a user friendly interface that is easy to use with high quality videos and audios which enhance a meeting's experience. It has greatly facilitated my remote work experience, making communication and collaboration easier.Zoom Workplace maintains a consistent experience across platforms even when I am using a phone, destop or laptop. It integrates easily with tools that I already use such as Microsoft office. This enhances my workflow allowing me to schedule meetigs using my calendar and share documents during calls.
The customer support was fast when I have had technical issues in the past while guiding me through the troubleshooting process.
What do you dislike about the product?
It has limited customization options and the occasional connectivity issues even though the internet connection is steady, especially peak hours. This can disrupt meetings and frustrations from the participants.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves communication barriers, scheduling conflicts, training and onboarding in the company and engagement in meetings. Part of having a team I cannot be everywhere at the same time as some of the team members are in remote ares, Zoom workplace provides high-quality videos and audio, enabling clear and real time conversations. Zoom's intergrated calendar features makes it easy to schedule meetings with my team allowing eveyrone to prepare for the meeting thus, minimizing the back and forth. Bringing new employess on board has been made easy as the Zoom's video conferencing tools support virtual training sessions.

Zoom has enhanced productivity by making communication seamless through meetings that leaves the team members in the know. Utilizing zoom has reduced my travel expenses which is very cost efficient.It has enabled me to stay connected to my team members making them feel valued. This helps in creating a positive working environment.It has helped in the upscaling of the team as the business grows because we can hire and train employees remotely,


    Thahir m.

A Wonderful Meeting Solution.

  • January 30, 2025
  • Review provided by G2

What do you like best about the product?
It is very easy to use and implement. There are a lot of features that make it user-friendly.
What do you dislike about the product?
The free usage time limit is very difficult for many users.
What problems is the product solving and how is that benefiting you?
It helps to conduct meetings very easily and time-bound without much expense.


    Dhruv C.

Perfect Video Communication Platform

  • January 30, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, has many features like Video Background.
Also the layout is compartively awesome. Also the poll feature in meetings is a greatefeature.
What do you dislike about the product?
Till now, I havent got any reason to dislike it.
What problems is the product solving and how is that benefiting you?
Making an interface for people to connect together in a virtual environment


    Mepaiyeda E.

Zoom is outstanding!

  • January 29, 2025
  • Review provided by G2

What do you like best about the product?
The breakout rooms session by zoom brings ease of use for in-class group discussion, presentations, classwork and feedbacks for my online classroom experience.
What do you dislike about the product?
The 45 minutes unpaid duration can be distracting for educational purposes.
What problems is the product solving and how is that benefiting you?
Zoom makes it easy to schedule recurrung meetings and reminders with ease.


    Computer Software

Free and easy to use

  • January 29, 2025
  • Review provided by G2

What do you like best about the product?
It's free and very easy to use. Even the free version gives you 30 mins before the meeting closes.
What do you dislike about the product?
Nothing at all really. It's very simple and easy to use.
What problems is the product solving and how is that benefiting you?
None at all as I haven't encountered any


    Maleesha D.

zoom workplace is it the ultimate collaboration Hub

  • January 29, 2025
  • Review provided by G2

What do you like best about the product?
Integrated Chat and Meetings . The seamless switch between chat and meetings makes collaboration effortless.Quick setup with minimal technical effort ,making it is easy .Offers a wide of tools ,including meetings chat,white boards,emails , AI powered automation.Responsive and helpful support team with FAQs and live chat.zoom workplace an ideal tool for daily communication by quick chats to large meetings . Seamlessly connects with popular tools
What do you dislike about the product?
Pricing some advanced feachers are locked behind higher tier plans ,making it costly for small team
What problems is the product solving and how is that benefiting you?
Online Learning and classes zoom workplace offering clear video and audio for classes o study groups


    Ricky G.

Great way to connect to save commute time

  • January 29, 2025
  • Review provided by G2

What do you like best about the product?
It has really helped me in organizing and meeting my clients from comfort of my home. Moreover, it offers recording any important consultation to share with my team to grow and get inspired
What do you dislike about the product?
You need to be tech savvy as sometimes my client face issues in connecting
What problems is the product solving and how is that benefiting you?
Quick meeting


    John R.

Best video software

  • January 28, 2025
  • Review provided by G2

What do you like best about the product?
It's so easy. A link, a meeting, done! Makes work so easy compared to other options.
What do you dislike about the product?
Updates are sometimes a faff.. as is finding recordings sometimes.
What problems is the product solving and how is that benefiting you?
Almost our entire business runs on zoom.