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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Collen H.

Positive: Seamless collaboration across teams—Zoom Workplace delivers.

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace has been instrumental in delivering Cyber Ubuntu workshops across Brakpan. Its intuitive interface and reliable video quality allow me to host interactive sessions with youth and adults—even in areas with limited connectivity. Features like breakout rooms and screen sharing help me create safe, engaging learning environments where participants can explore cybersecurity fundamentals and digital literacy. Zoom’s accessibility empowers me to bridge the digital divide and foster trust in technology.
What do you dislike about the product?
While Zoom Workplace is generally reliable, occasional connectivity issues and audio lag can disrupt sessions—especially in low-bandwidth areas. I’d also appreciate more localized support and training resources tailored to African community contexts, which would help scale outreach efforts more effectively.
What problems is the product solving and how is that benefiting you?
Before Zoom, our community tech workshops were constrained by physical space, scheduling conflicts, and limited reach. Zoom Workplace solves these barriers by enabling remote delivery of cybersecurity education, certification prep, and mentorship. It allows us to collaborate across locations, engage more learners, and maintain continuity in our programs. For underserved communities, this means consistent access to digital literacy and career-building resources—regardless of geography.


    Akshay Kumar J.

Zoom Meeting Review (My personal opinion)

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to use and has a nice clear very user friendly interface. Allows easy renaming and peer to peer chat during the meeting, I mean a user can text publically to all members in the meeting or he can just send it to a single individual as he wishes, that is the best part of the ZOOM workplace.
What do you dislike about the product?
Well the feature of an user being able to rename himself at anytime is the one that makes it the worst platform. During many of my online sessions I faces cases where random people joined or many time the candidates just join and rename themselves to anyone or anything and starts creating a scene. This thing caused me a lot of trouble during my online study sessions, later I switched to Google meet and haven't got any chance to get back to ZOOM as I find it very easy and comfortable to use.
Thank You.
What problems is the product solving and how is that benefiting you?
The Problem I faced that I mentioned in the earlier section made me quit ZOOM, and I wish to get back to it, but all my work or meetings are being carried out over the Google Meet and mainly on the Microsoft teams. I do wanna get back to ZOOM personally.


    Hannah C.

Solid platform that could do with simplifying in places

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
I like the integration across zoom for communication and collaboration tools, such as meetings, chat, whiteboards and scheduling. It helps a lot in hybrid work environments which is appreciated as my team are spread out across the country and can’t always be fully in person or fully remote. Interface is reliable.
What do you dislike about the product?
Sometimes it feels like the features do overlap a bit, and can feel overwhelming for new users and particularly those who are more used to Microsoft Teams. A more simplified interface would be useful. Camera settings can often be strange, zoomed in and lower quality than Teams.
What problems is the product solving and how is that benefiting you?
It helps solve challenges with hybrid working; it brings all the tools together into one platform and reduces the need to switch between multiple applications. It’s helpful that it supplies meeting summaries through AI tools too.


    Agata S.

Not bad but could be much better!

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
This is comon solution. Available on different platfroms.
What do you dislike about the product?
It stucks from time to time. Not intuitive interface. I always struggle to find unmute button...
What problems is the product solving and how is that benefiting you?
connecting with people


    shubham kumar k.

Seamless Collaboration Supercharged by AI – A 9/10 Must-Have for Modern Teams

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Smart Meeting Summaries and Action Items
What do you dislike about the product?
Occasional Technical Glitches and Performance Issues:
What problems is the product solving and how is that benefiting you?
Productivity Drains from Meeting Overload


    Shubham G.

Is Zoom Still Worth It? My Honest Review

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is how smooth and reliable it feels during meetings. The video and audio quality are consistently good, even with multiple participants.
What do you dislike about the product?
For those new to Zoom Workplace, the platform can feel overwhelming, as it combines a wide range of features—many of which are seldom used—resulting in an interface that appears unnecessarily complex.
What problems is the product solving and how is that benefiting you?
oom Workplace helps reduce the hassle of juggling too many different apps for meetings, chats, and file sharing. Having everything—video calls, chat, whiteboard, and follow-up notes—under one platform keeps my work more organized.


    michael h.

smarrt very easy to uae

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
ease of use customer support number of features
What do you dislike about the product?
frequency of use wpuldnt use daily maybe soon
What problems is the product solving and how is that benefiting you?
great busdisness platform


    Alvaro I.

Powerful all-in-one communication platform with great AI features

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace has become an indispensable tool in my daily workflow. I especially appreciate the new AI-powered Notes feature, which automatically summarizes meetings and helps me keep track of action items. The calendar integration is smooth, allowing me to schedule, join, and follow up on meetings without needing to switch between different applications. Video and voice quality are consistently excellent, even when there are many participants. Overall, it’s fast, dependable, and user-friendly for both internal and external meetings.
What do you dislike about the product?
There’s very little to complain about. Sometimes, after longer meetings, it takes a short while for the AI summaries to show up, but in general, the experience remains smooth and reliable.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has made it much easier for my team to communicate and collaborate efficiently. With video meetings, chat, notes, and calendar integrations all available in a single platform, we no longer have to juggle different tools. The AI-powered note-taking and meeting summaries are especially helpful, saving us time and making sure important details are always captured. Additionally, the dependable video and voice quality greatly enhance our remote collaboration experience.


    Pottipadu J.

Zoom is easy to use and adaptable to all environments, stable on mobile devices.

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is very easy to use, providing controlling options for host.
What do you dislike about the product?
occasionally hangs, overall works well for me.
What problems is the product solving and how is that benefiting you?
Cloud based Zoom is very helpful as we don't need to install it on the device.


    Automotive

High presence, difficult accessibility

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
The web application is easy to use and very intuitive.
What do you dislike about the product?
The mobile application is not that easy to use, especially when you are on a video call or something similar. Additionally, linking accounts or creating a new one involves too many steps and the process becomes complicated.
What problems is the product solving and how is that benefiting you?
It becomes tedious when clients don't have Zoom accounts.