Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Easy to Launch and Use for Trainings, Meetings, and Screen Sharing
What do you like best about the product?
It's easy to access and launch. We are able to onbard additionsl users with very little effort. We use it frequently for trainings and meetings. It is simple to upload documents and share our screens.
What do you dislike about the product?
Launching the app version can sometimes be delayed. Several attendees have complained it took a while for them to join a session.
What problems is the product solving and how is that benefiting you?
It allows our project team to meet weekly to communicate updates and discuss challenges on our project.
Reliable Video Conferencing with Minor Hiccups
What do you like best about the product?
I find it really useful that we can directly share our meeting link to anyone if they have the app installed. This feature gives us the freedom to join any meeting easily by link. Setup of Zoom Workplace was very easy, no rocket science is needed.
What do you dislike about the product?
Sometimes we have to face joining errors if we aren't given the link to join, and it sometimes gives a glitch to join a meeting.
What problems is the product solving and how is that benefiting you?
Zoom Workplace gives us a good platform for making meetings and allows us to easily join any meeting by sharing the link.
Effective for Large Conferences, Needs Improved Stability
What do you like best about the product?
I like using Zoom Workplace for its effective communication capabilities, especially when it comes to holding large meetings and conferences. I really appreciate the room options for large audiences, which make it easy to manage big events. The feature that allows us to divide attendees into groups and separate rooms is very easy and effective, and I find it particularly useful for large conferences. I also enjoy the screen sharing feature with the ability to highlight using a pen, as it makes it very easy to circle any area and point out important details.
What do you dislike about the product?
Sometimes it gets hang and crash, which feels irritating. It happens during call or at the time of joining. I think performance and load testing needs to be done properly. When usage is high, it causes issue. The initial setup is quite lengthy.
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace makes communication easy and supports large audiences. It allows us to create breakout rooms for effective group discussions and highlights areas during screen sharing effortlessly.
Effortlessly Conduct Meetings with Zoom Workplace
What do you like best about the product?
I like how easy Zoom Workplace is to use. The enterprise version can host more than 100 people, which is great. It's also easy to join meetings and offers useful features like breakout rooms. I feel secure conducting calls, and I find the ability to transcript meetings for deep analysis later really valuable. Setting it up was quite easy with no learning curve required.
What do you dislike about the product?
Integration with email tools is not so intuitive, so calendar invitation integration can be better.
What problems is the product solving and how is that benefiting you?
Zoom Workplace provides a secure environment for calls, helps with polls, and transcripts meetings for in-depth analysis. However, email tool integration could improve, especially with calendar invitations.
Effortless Meetings, Reliable Connection
What do you like best about the product?
I like how easy and reliable Zoom Workplace is for meetings and team communication. The video and audio quality are usually very clear, and joining a meeting takes just a click. It helps me join meetings quickly without confusion and keeps calls stable so work doesn’t get interrupted. Clear video and audio make conversations smooth and easy to understand. The initial setup of Zoom Workplace was very easy, with minimal configuration needed to get started, making it accessible right away. I often use it alongside email and calendar apps for quick scheduling and with document sharing tools to enhance collaboration, which makes planning much easier.
What do you dislike about the product?
Sometimes meetings can lag when the internet is weak, and reconnecting takes time. The app can also feel a bit heavy on mobile devices. Too many notifications can be distracting. A lighter app and smarter notification control would make it better.
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace solves staying connected with my team remotely, reducing communication gaps with reliable and clear video calls, chat, and screen sharing, saving time.
Simple, Dependable Meetings with Clear Audio/Video and All-in-One Scheduling
What do you like best about the product?
What I like most is how simple and dependable it is. Meetings start on time, the audio and video quality are clear, and I don’t have to worry about tech issues. I also like that chat, meetings, and scheduling are all in one place, which saves a lot of time. Even people who aren’t very tech-savvy can use it without much trouble.
What do you dislike about the product?
There are a lot of features, which is great, but it can feel a little confusing at first. Some tools are hidden in menus, so it takes time to find everything. Also, some of the more useful features are only available on paid plans, which can be frustrating if you’re on a budget.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of poor communication, especially for remote or hybrid teams. It brings everyone together in one space, so meetings, messages, and collaboration don’t feel scattered. For me, it means fewer misunderstandings, quicker discussions, and staying connected with my team even when we’re not in the same office.
Overall experience is great but still I wish they get added more than 40 minutes in free version.
What do you like best about the product?
So I'm working at a company where I'm ordered a work from home. means my day is basically one long meeting after another, and Zoom is what keeps things running without any drama and with ease. The best part for me is definitely the stability and smooth interface I must say. In Delhi, especially rainy days, sometimes the internet fluctuates or the weather gets crazy, but Zoom somehow manages to keep the call going even on a shaky connection that's a reliable part over other platforms I guess. So I'm glad to use this correctly.
What do you dislike about the product?
It's truly great but not the best obviously. As for long meetings, the phone or laptops get heats up and also the worst past? The 40 minutes time limit (obviously free version) but this is not a great thing. We have important sessions and topics to cover in official meetings but calls get cut suddenly.
What problems is the product solving and how is that benefiting you?
I guess the biggest problem solving is that it solved Chaos of communication. It honestly just saves me time and mental peace. I can finish my meetings faster, explain my points clearly and properly.
An All-in-One Platform That Makes Team Communication Simple
What do you like best about the product?
What I like best about Zoom Workplace is that it brings everything into one place—meetings, chat, calls, and collaboration—so work feels simple and organized. It’s easy to use, reliable even on low internet, and makes connecting with people quick and stress-free. 👍
What do you dislike about the product?
What I dislike about Zoom Workplace is that it can feel a bit heavy and cluttered with too many features for simple use. It also uses a lot of system resources at times, and some useful options are locked behind paid plans, which can be frustrating.
What problems is the product solving and how is that benefiting you?
Problems Zoom Workplace is solving:
Fragmented communication – Instead of switching between separate apps for messaging, video calls, and file sharing, Zoom Workplace puts them together in one platform.
Unclear collaboration – Teams often lose track of discussions and files. Zoom Workplace keeps messages, meetings, and documents in threads so things are easier to find.
Remote work challenges – It makes virtual meetings and team chats feel more natural and connected, even when people aren’t in the same place.
Fragmented communication – Instead of switching between separate apps for messaging, video calls, and file sharing, Zoom Workplace puts them together in one platform.
Unclear collaboration – Teams often lose track of discussions and files. Zoom Workplace keeps messages, meetings, and documents in threads so things are easier to find.
Remote work challenges – It makes virtual meetings and team chats feel more natural and connected, even when people aren’t in the same place.
Professional and Intuitive, But Needs Better Bandwidth Options
What do you like best about the product?
I use Zoom Workplace for professional meetings and also for formal interviews. It really helps in keeping things professional. I appreciate the one-on-one chat function, which aids in sharing insights without interrupting the entire meeting flow. The interactions feature and background changing feature are also really good. Additionally, the initial setup of Zoom Workplace was really easy and didn't require much hassle. Zoom Workplace adds a professional touch to the whole virtual meeting scenario, and I integrate it with Zoom Whiteboard for proper productivity. My team's first preference was Zoom Workplace, and it still is.
What do you dislike about the product?
The requirement for a stable bandwidth is not suitable for people with slow speed internet connections and also if you want to conduct meetings with a large number of people, it requires paid subscriptions. Instead of requiring a specific bandwidth, there should be an option available for people to select a mode which requires less internet and only transmits audio. The subscription model has become an issue because the competitors like Google Meet are providing their services for free.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for professional meetings, and it helps keep things professional with one-on-one chat that doesn't interrupt meetings. It allows host control and interactions, enhancing the overall meeting experience.
Efficient and Professional Tool with Room for Improvement
What do you like best about the product?
I frequently use Zoom Workplace for work meetings on my laptop, and it makes conducting meetings very easy. It has a very efficient interface with various options like screen sharing, muting participants, creating scheduled calls, and making groups for conversations, which is very smooth. I find it better for professional tasks than WhatsApp, as it enables easy connection with colleagues. I like the beginner-friendly UI interface, which made getting used to the platform easy for my team and me. The feature of being able to integrate and pre-edit all my needs makes work more professional and integrated. Also, using various tools like Snapchat for camera filters and other audio tools makes my meetings more efficient and attractive.
What do you dislike about the product?
One of the problems is that Zoom Workplace consumes too much data, and lag issues are one of the biggest problems due to the same.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for work meetings and find it makes connecting with colleagues easy. It has options like screen sharing, muting, and scheduled calls that make work more professional and smooth compared to alternatives like Google Meet.
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