Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Juan S.

Very Easy to Use—Highly Recommended for Businesses

  • April 16, 2026
  • Review provided by G2

What do you like best about the product?
It’s very easy to use and would highly recommend to other businesses.
What do you dislike about the product?
I love it and don’t dislike anything about it.
What problems is the product solving and how is that benefiting you?
The problems it is solving is by being able to meet with my staff anytime of day and where ever they are.


    Katherine R.

Intuitive and Feature-Rich for Seamless Online Classes

  • April 16, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for meetings, delivering classes, and attending classes. I like its easy-to-use interface, which is intuitive and means everything is handy for when I need to do something quickly. The option to add widgets or gadgets within the call is valuable. I also appreciate the blurring of the background in the camera. It helps conceal items on top of furniture and other distracting items. The initial setup for Zoom Workplace was very easy.
What do you dislike about the product?
An improvement would be to add the captions option for the calls.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for meetings and classes. It solves issues by offering widgets in calls, has an intuitive interface for quick actions, and blurs backgrounds to hide distractions.


    Recreational Facilities and Services

Trusted Platform for all demographics

  • April 16, 2026
  • Review provided by G2

What do you like best about the product?
Remote accessibility on a trusted platform.
What do you dislike about the product?
Sometimes, there are delays or technical issues.
What problems is the product solving and how is that benefiting you?
Open communication between all departments. Punctuality is improving as the meetings can be added to virtual calendars.


    Anas A.

Effortless Setup, Perfect for Meetings

  • April 15, 2026
  • Review provided by G2

What do you like best about the product?
I like that Zoom Workplace makes it easier to connect and send requests. It's convenient because I can create a Zoom meeting and send it as a link to our clients or employees, even using WhatsApp. The initial setup was very easy and simple, which is a big plus.
What do you dislike about the product?
Improvement can be done on the bandwidth area because sometimes there's a lot of connection issues even if we have a good track speed.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for client and employee meetings, finding it easier to connect and send meeting requests.


    Praneta A.

Great Note-Taking and Scribble Features

  • April 15, 2026
  • Review provided by G2

What do you like best about the product?
Notetaking feature, scribble feature, and many more like this.
What do you dislike about the product?
nothing specific that I found till now from my end.
What problems is the product solving and how is that benefiting you?
Having seamless video calls with everyone around the world


    Yvet A.

Easy, Reliable Meetings and Discussions with Zoom

  • April 15, 2026
  • Review provided by G2

What do you like best about the product?
Zoom makes it easy to gather and discuss matters.
What do you dislike about the product?
The only thing I can complain about Zoom is the backround noise. Even with the sound effect on.
What problems is the product solving and how is that benefiting you?
Nothing yet that I know of.


    Rondavid Y.

Best Softphone I’ve Used—Crystal-Clear Calls for Remote Work

  • April 15, 2026
  • Review provided by G2

What do you like best about the product?
Very good softphone for remote workers. Line is very clear even with latency drops
What do you dislike about the product?
I would say nothing. It is the best softphone I have used so far.
What problems is the product solving and how is that benefiting you?
Softphone availability. It solved any issues with soft phone licensing


    Rohit G.

User-Friendly Meetings with Reliable Video, Recording, and Smooth Collaboration

  • April 14, 2026
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is very user-friendly and provides reliable video and audio quality even on low bandwidth. I like its smooth meeting experience, screen sharing, and recording features, which make collaboration and learning more efficient. The interface is simple, and joining meetings is quick and hassle-free. It also integrates well with other tools, making it suitable for both professional and educational use.
What do you dislike about the product?
One downside of Zoom Workplace is that the free plan has a 40-minute time limit on group meetings, which can be restrictive. It can also consume significant system resources, sometimes causing lag on low-end devices. Additionally, occasional connectivity or audio issues can disrupt meetings, and some advanced features are locked behind paid plans.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of remote communication by enabling quick video meetings, screen sharing, and collaboration across different locations. It is helpful for attending meetings, online classes, and team discussions without physical presence. However, in my experience, while Zoom handles meetings well, I find Microsoft Teams more beneficial for day-to-day work because it offers better integration with tools like Office apps, chat-based collaboration, and file management in one place. Zoom is great for meetings, but Teams provides a more complete workspace for continuous productivity.


    Sabrina V.

Convenient One-Place Meetings Without Being in the Same Location

  • April 14, 2026
  • Review provided by G2

What do you like best about the product?
I like the convenience of being able to meet in one place at the same time, without having to physically be in the same location.
What do you dislike about the product?
Sometimes the audio seems to glitch and having to mute in order to drown out the background noise.
What problems is the product solving and how is that benefiting you?
Zoom allows us to hold professional business meetings with the convenience of doing them remotely.


    Kyla M.

Zoom Workplace Makes Remote Collaboration and Team Meetings Easy

  • April 14, 2026
  • Review provided by G2

What do you like best about the product?
Zoom workplace is an option to manage creativity remotely between distant employees. It is also a great option for teams who travel apart from each other. Whether you are hosting a conference, a multi-party discussion, or a class, zoom offers many solutions.
What do you dislike about the product?
I have not noticed any difficulties related to zoom that could not be experienced on other platforms. Make sure the internet connection you are using is reliable and if you are hosting a meeting, be courteous to stay in that meeting until the r d and not plan for other virtual meetings or events at the same time.
What problems is the product solving and how is that benefiting you?
Zoom has allowed me to participate in employee enrollment programs, start up initiatives demos, and more all from the comfort of my home.