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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Annie F.

Zoom Makes Work Easier

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
I like that with Zoom Workplace you can video and telephone chat all in the same place. While or organization doesn't use the chat feature, I imagine that would be easy to integrate into our day to day operations as well. While we are all back in person at our Boston HQ, our clients are world wide and Zoom makes it easy to connect with them.
What do you dislike about the product?
Sometimes calls drop and there is a lag when presenting. Audience clapping is not heard over Zoom.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows us to connect with our team and our clients when we are all not in the same place.


    Investment Management

Zoom for Business is the best

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use and experiences less glitches than its competitors. I always have issues with teams. The G suite calendar integration is great.
What do you dislike about the product?
The only thing I dislike is the trouble with audio that occurs occassionally, but i think that is mostly user error
What problems is the product solving and how is that benefiting you?
Zoom helps us organize meetings and makes it easier to screen share in our conference rooms


    Entertainment

Zoom Workplace

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use with both people internal and external to the organization.
What do you dislike about the product?
Administrating certain areas (like Phone Management) can be cumbersome and confusing.
What problems is the product solving and how is that benefiting you?
Ease of use for scheduling video conferences as almost everyone has access to Zoom.


    Mental Health Care

Easy to use and plenty of features

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
Zoom is the easiest web meeting platform to use. My work role has me using Zoom at least one per day, and I never have connectivty issues or other problems. I also appreicate the extra features that allow for interactive teaching/display.
What do you dislike about the product?
None that I can think of! I have used other platforms that are much more cumbersome, so Zoom always seems like such a breeze to use.
What problems is the product solving and how is that benefiting you?
Zoom allows me to not only meet, but also create trainings for my team to view at their convenience.


    Aundrea M.

Expensive but good

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
I like the ease of use. I think that its whiteboard function and recordability is nice.
What do you dislike about the product?
Price is not helpful. Phones are terribly expensive. The new update forces people in a "waiting room", which is stupid. Should have a note taking abiliity function built in, not an add on.
What problems is the product solving and how is that benefiting you?
communication. as a remote company it allows us to stay "close" as if we are in an office.


    Medical Practice

Zoom is one of the best video services

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
Running meetings I like the options to mute all people on arrival. This is good for me since I routinely hold larger meetings so I do not have to worry about telling everyone to mute themselves which happens a lot.
What do you dislike about the product?
So far, not much. It does what I need when I want and is easy to use for the most part.
What problems is the product solving and how is that benefiting you?
Ever since COVID Zoom has been our #1 tool to group large groups together for meetings or teachings. We actually use it more today than ever since a lot of people cannot travel to one place a lot of the time and we get to use this to help get everyone the needed information.


    Karina K.

Easy to use

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
Easy to collaborate with the team and meet with vendors
What do you dislike about the product?
Customer support is not the best via chat.
What problems is the product solving and how is that benefiting you?
Easy to use and present project


    Program Development

Efficient and Reliable Collaboration Tool

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
Zoom Workplace excels in providing a seamless and user-friendly platform for team collaboration. The integration with other tools like Slack and Salesforce enhances productivity, making it easier to manage projects and communicate effectively across different teams.
What do you dislike about the product?
The only downside is that it can be resource-intensive, which sometimes leads to lag during larger meetings or when using multiple features simultaneously. Improved performance optimization would make it even better.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving the challenge of remote team collaboration and communication by providing a centralized platform for meetings, file sharing, and project management. This has significantly benefited my team by streamlining workflows, reducing the need for multiple tools, and enhancing our ability to stay connected and aligned, regardless of location. The ease of scheduling meetings and the high-quality video and audio have also improved our overall efficiency and communication.


    Hospital & Health Care

Better than the alternatives.

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
I love how zoom workplace is seemlessly integrated with all of the platforms my company uses. If I'm scheduling a meeting through webex or outlook or teams, its easy to see the zoom button and there's no need to switch through accounts and applications.
What do you dislike about the product?
Sometimes its hard to troubleshoot and figure out who exactly is having issues. I'm part of the IT helpdesk team so I often get calls about people unable to hear each other, but there doesn't seem to be a streamlined way to identify who exactly is having trouble.
What problems is the product solving and how is that benefiting you?
Zoom workplace is solving the problem of meeting people in person or hosting seminars. We don't need to schedule conference rooms or account for travel times or unforseen setbacks. The zoom cloud recordings make it easy for anyone who missed something to catch up.


    Computer Software

Zoom is easy to use and commonly preferred by clients

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
Features and performance - Zoom has most features a business would need
What do you dislike about the product?
UI can be confusing, some buttons are not consistent
What problems is the product solving and how is that benefiting you?
Provides a meeting platform