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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

Much better than other video conferencing software I've used

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
I love that it works, honestly. I struggle with other video conferencing providers because they'll be laggy or some functionality will not work. Zoom works well for me. I like the AI transcripts too, they're usually pretty accurate and summarize the right things. I use Zoom multiple times a day, and it's integrated with our CRM which is helpful.
What do you dislike about the product?
I don't know if it's workplace specifically, but we also have Zoom Events and it doesn't work most of the time and getting support is unnecessarily difficult.
What problems is the product solving and how is that benefiting you?
The ability to connect with the team and clients and prospects in a professional way.


    Non-Profit Organization Management

Good software, wish there were more integrations

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
Zoom works and is the standard for web meetings.
What do you dislike about the product?
I wish there were more integrations like competitors, but I'm sure more will come in time.
What problems is the product solving and how is that benefiting you?
Easy video meetings and webinars


    Government Administration

I like Zoom and all it has to offer (and more).

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
How we can manage our work phones and users. The flow of structuring calls is complicated but easy to understand. There is much to learn, but the workplace makes things discoverable!
What do you dislike about the product?
It may be difficult to navigate for beginners.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is giving an alternative to connect with clients. The ability to Zoom call or text and have that viewed with email is great.


    Information Technology and Services

Great Application!

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
As a long-time Zoom user, I can confidently say that this platform has transformed how I connect with colleagues, friends, and family. The ease of use and seamless experience make it my top choice for video conferencing.

Zoom’s intuitive interface is perfect for both tech-savvy users and beginners. Scheduling, joining, or hosting meetings is straightforward, and the clean design enhances usability. The video and audio quality are consistently excellent, even in large groups, with minimal lags or glitches. I particularly appreciate the versatile features like screen sharing, breakout rooms, and the ability to record meetings—these tools make collaboration and information sharing easy and efficient.

Zoom’s reliability is unmatched. I’ve used it for professional meetings, webinars, and virtual gatherings, and it has never let me down. The platform performs well across all my devices—laptop, tablet, or smartphone—ensuring flexibility no matter where I am.

What sets Zoom apart is its commitment to improvement. Regular updates bring new features and enhancements, showing that the company values user feedback. On the rare occasion I’ve needed help, Zoom’s customer support has been quick and effective. In short, Zoom is an indispensable tool that I highly recommend to anyone seeking a reliable video conferencing solution.
What do you dislike about the product?
Technical Issues: Connectivity problems, audio delays, and video lags can frustrate users, especially when trying to conduct important meetings.
What problems is the product solving and how is that benefiting you?
Zoom's breakout rooms feature allows instructors to split students into smaller groups for discussions, group work, or peer reviews, which can foster collaboration and deeper learning.


    Food Production

Cool

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
It works well for our meetings and helps make it more convenient
What do you dislike about the product?
The read ai that automatically adds to meetings. We can't figure out to get rid of it
What problems is the product solving and how is that benefiting you?
It makes it easier to connect with colleages who live elsewhere and complete projects


    Consulting

Zoom - A very useful tool in the toolbelt.

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
I find that Zoom is incredibly easy to use for daily meetings, and can seemlessly integrate into other programs.
What do you dislike about the product?
Not great when a Microsoft Office Suite is the primary tool of an org. Otherwise, no compliants.
What problems is the product solving and how is that benefiting you?
Scheduling and meetings


    Financial Services

Very good and intuitive

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
There is simply an ease if use to the software and very intuitive
What do you dislike about the product?
perhaps the worst thing is the calling functionality
What problems is the product solving and how is that benefiting you?
It is making things faster and esier to navigate


    Mary Beth H.

Zoom is wonderful!

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
It is very user friendly, super sleek and easy to use! Much better quality than teams
What do you dislike about the product?
It can be hard to navigate creating zooms for other users than yourself
What problems is the product solving and how is that benefiting you?
We are an all virtual company so it is vital!


    Marketing and Advertising

I like Zoom Workplace!

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use! There are lots of great features.
What do you dislike about the product?
Some features are difficult to find and take some searching around.
What problems is the product solving and how is that benefiting you?
Solves for lack of in-person meetings.


    Information Technology and Services

I am happy using zoom application.

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
Zoom enables easy communication with friends or colleagues.
What do you dislike about the product?
There is nothing that I dislike about Zoom Workspace.
What problems is the product solving and how is that benefiting you?
Zoom Workspace enable easy communication with friend and colleagues.