It was an enterprise subscription primarily intended for tech companies supporting us. We mainly used Zoom, and at some point, our management also acquired a Zoom subscription specifically for manager meetings.
Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Very simple use
What do you like best about the product?
Very efficient, works smoothly and many feature assist with business meetings
What do you dislike about the product?
The link between the App and calendars does not always work. If we plan a meeting from a calendar directly, generating a link it does not necessarily creates a valid Zoom meeting link, which is an issue when sending links to clients.
What problems is the product solving and how is that benefiting you?
Meeting with people all around the world without internet issues
Zoom Workplace may be what you want
What do you like best about the product?
I like how easy it is to navigate. Some people are not tech-savy and Zoom Workplace helps making things easier
What do you dislike about the product?
Sometimes the connections or video quality aren't the greatest but sometimes that their internet
What problems is the product solving and how is that benefiting you?
Scheduling and communicating with people that have completely different time zones and schedule than me and this app makes it easy and convienent for everyone involved
Business meetings
What do you like best about the product?
It's great for business meetings or conference calls when you don't want to travel and save money or for international conversations
What do you dislike about the product?
It sometimes seems like it's not secure in private conversations
What problems is the product solving and how is that benefiting you?
The cost in traveling so saving money or finding out the company you are in a conference with over this platform is not the one you are really interested in afterall so money and time are saved
Great Option for Remote Meetings
What do you like best about the product?
I like that I can be anywhere that I need to be, but still be able to attend business meetings.
What do you dislike about the product?
I don' t always want to look at someone elses camera, so an option to turn all viewing of all cams would be nice.
What problems is the product solving and how is that benefiting you?
I can plan and setup meetins with ease because of my ability to plan everything remotely. It's going to save me a lot of time.
Best collaboration platform
What do you like best about the product?
I like the user friendly interface which allows users to navigate and use various features in a easy manner.
What do you dislike about the product?
Actually the main issue is that its performance can degrade on a low internet bandwidth.
What problems is the product solving and how is that benefiting you?
My team are distributed across different locations which makes face to face collaboration difficult but zoom workspace provides virtual platform where we can communicate un real time.
Provides whiteboard control and managing how attendees join the meeting
What is our primary use case?
How has it helped my organization?
It has been rolling out exciting features that enhance collaboration and simplify meeting scheduling and management. Zoom was quite effective until a security issue arose, which caused some users to leave. However, they quickly addressed the problem, which can happen with any technology. Overall, Zoom has introduced many features that align well with current market needs for meetings and collaboration.
What is most valuable?
Important features include whiteboard control, the ability to set up lobbies, and managing how attendees join the meeting.
What needs improvement?
The pricing model for Zoom was not very friendly.
For how long have I used the solution?
I have been using Zoom for last ten years.
What do I think about the stability of the solution?
Zoom is very stable and it's also very lightweight. It really doesn't consume a lot of bandwidth.
What do I think about the scalability of the solution?
I rate the solution’s scalability a nine out of ten.
How was the initial setup?
The initial setup was easy and takes 10 minutes to complete.
To deploy, the first thing is subscription, so you have to go and register. Then once you're registered, it’ll send an activation link. Once you activate you download Zoom, log in, and move on.
What was our ROI?
When evaluating return on investment, two key factors come to mind. First is having ample storage, which allows you to share and retain meeting information for future reference, making it a valuable asset. Second is pricing, which is crucial for aligning the solution with your budget and ensuring it offers good value for the cost.
What other advice do I have?
For those seeking a versatile option, Zoom is a strong competitor in the market. While there are many products to explore, Zoom stands out as a solid choice. It offers excellent security features, including comprehensive controls for connections, streaming, recording, and sharing information. Since addressing a previous breach, Zoom has maintained robust security. Overall, its security support is commendable, and it continues to be a reliable solution
Overall, I rate the solution a nine out of ten.
Great for meetings and collaboration
What do you like best about the product?
I love all the features that Zoom has, it's easy to use and everyone knows about it.
What do you dislike about the product?
Depending on your needs it can be costly to use each month. For a solo business the additional cost when moving past a free account cannot be justified, when there are other products like expertise.tv .
Free account only allows 45 min meetings
Free account only allows 45 min meetings
What problems is the product solving and how is that benefiting you?
Makes collaborating, virtual training, sales calls and other communications easy, quick and I can record the calls for future reference.
Provides good video quality and screen-sharing capabilities
What is our primary use case?
I use the solution for personal meetings where I have discussions with outside people.
What is most valuable?
The solution is easy to set up and use. I feel Zoom is stable for the kind of requirement I have. The solution provides good video quality. Zoom has good screen-sharing and presentation capabilities.
What needs improvement?
Zoom should introduce AI features that allow you to understand a person's emotions.
For how long have I used the solution?
I have been using Zoom for many years.
What do I think about the stability of the solution?
I rate the solution’s stability an eight out of ten.
How was the initial setup?
The solution’s initial setup is easy.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
The best video meeting app
What do you like best about the product?
Zoom Workplace integrates chat, meetings, phone, whiteboards, and more for streamlined collaboration and efficient communication.
What do you dislike about the product?
- Cost of Paid Version
- Chat tracking issues
- Meeting time limit
What problems is the product solving and how is that benefiting you?
Zoom Workplace simplifies communication, increases engagement, makes the most of in-person time, and improves productivity with AI-driven features.
A tool that should come with the operating system!
What do you like best about the product?
Everyone has Zoom, it is a solid alternative to Google Meets, and for sure to MS Teams! I love how it integrates with several other key tools: it connects to my calendar, to Calendly, and most of all works seemlessly with Fathom, which is my life saver when it comes to get a recap after each call (no matter which language I do it in).
What do you dislike about the product?
I didn't like the unrequested replacement of the old Zoom client with the workplace one, and it is constantly updating. Some times an update starts right before a call, and this is annoying.
What problems is the product solving and how is that benefiting you?
The best noise reduction in the planet. I can have kids screaming, dogs barking, etc, and none ends up in my call. I am sometimes amazed. I apologise to the other people inthe call for thenoise, and they go "what noise?"
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