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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mechanical or Industrial Engineering

Reliable, Easy-to-Join Calls with Seamless Workspace Integrations

  • April 11, 2026
  • Review provided by G2

What do you like best about the product?
Zoom let's you to connect your workspace tabs and allows number of users to join your call. People who are not conversant with workplace applications find zoom suitable for calls. Typically joining gspace or teams call are slightly difficult and comes with lot of permissions that might make it difficult for vendors, customers and other stakeholders who will find zoom lot suitable. It supports integration with google workspace and microsoft teams and even calendar can be synced upon. Performs reliabily and fails rarely.
What do you dislike about the product?
No major dislikes zoom workplace at time switching Between applications and joining web is challenging if not well acquainted with the platform
What problems is the product solving and how is that benefiting you?
Third party calls and meetings and integration of my calendar with zoom.Able to sync my work mail with zoom


    Sumit S.

Seamless Virtual Meetings and Easy Collaboration

  • April 10, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for virtual meetings, online classes, and team collaboration. It helps me attend video conferences, share screens for presentations, and communicate with colleagues in real time through calls and chat. I appreciate that it's fast, easy to use, and has an intuitive user interface which makes attending meetings and lectures easy and stress-free. Also, transitioning from Microsoft Teams to Zoom Workplace was better because it provided more features and was easier to use and handle. The initial setup was very easy and intuitive.
What do you dislike about the product?
Sometimes issues like random disconnections and internet heavy usage can cause problems, so better optimization will help.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves communication and coordination challenges in remote work and study, eliminating the need for physical meetings and enabling real-time collaboration through video, chat, and screen sharing.


    Jessica S.

Great for Team Communication, Needs Better Support

  • April 10, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace to message my teammates about day-to-day activities and organize different group chats for various programs and groups of people. I like how the notifications work well and the colors are nice to look at. It also does not crash often, and it has a lot of features like video call, voice call, meetings, scheduler, channels, and more. Having Zoom Workplace helps with clear and instant communication with everyone in my company since many people work remotely.
What do you dislike about the product?
There's a bug that prevents scrolling up in chats, which is very frustrating because it shoots you back to the bottom, making it take forever to go back in the feed. Their IT support is not good to work with. Also, the integration with Salesforce is super buggy and doesn’t work on mobile, even though it used to.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for clear and instant communication with my remote team and organizing group chats. It enhances communication effectively.


    Computer Software

Industry-changer zoom

  • April 10, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate how comfortable and easy it is to attend meetings, download transcripts, record sessions, share my screen, and handle everything else I need during a meeting. It also integrates smoothly with different tools like Google Calendar, Slack, etc. Its performance is extremely good and reliable. The pricing and ROI feel valuable and worth it. It also makes onboarding new users easy. The AI features in Zoom make it one of the best picks for me.
What do you dislike about the product?
I don’t really like Zoom’s UI or overall design very much.
What problems is the product solving and how is that benefiting you?
It makes it easier and more streamlined to connect with people and share knowledge.


    Saber A.

AI Companion and Collaboration Tools Keep Projects Moving

  • April 10, 2026
  • Review provided by G2

What do you like best about the product?
Zoom Workplace stands out because of its advanced AI features and collaborative workspace. The AI Companion is particularly helpful for catching up on missed meeting segments and generating actionable task lists. Furthermore, the persistent chat channels and integrated document editing make it easy to maintain momentum on team projects long after the video conference has ended
What do you dislike about the product?
Older laptops fan-spinning or overheating.

"Lag" when switching between Zoom and other open applications like Excel or Chrome.
What problems is the product solving and how is that benefiting you?
Time Savings: Faster information retrieval through AI.

Clarity: Reduced ambiguity in technical project requirements.

Balance: Improved efficiency that protects your personal time.


    Sagar K.

Reliable Calls That Handle Weak Internet with Ease

  • April 10, 2026
  • Review provided by G2

What do you like best about the product?
What stands out most is how reliable it is during actual use. Calls connect fast, audio/video rarely glitch, and it handles weak internet better than most alternatives. The interface is simple enough that you don’t waste time figuring things out mid-meeting.
What do you dislike about the product?
It feels bloated now, with too many extra features getting in the way of simple tasks. This tool now tries to do everything from chat, docs, to whiteboards
What problems is the product solving and how is that benefiting you?
It solves reliable remote communication, letting meetings run without technical issues or setup friction.


    Accounting

Easy, User-Friendly, and a Real Time-Saver for Team Connection

  • April 09, 2026
  • Review provided by G2

What do you like best about the product?
It is very easy and user-friendly. It saves me time and makes it easier to connect with my team.
What do you dislike about the product?
So far, I’m happy with the results and I don’t have any complaints.
What problems is the product solving and how is that benefiting you?
I can stay connected with my team even when working virtually.


    Darlene G.

Zoom Keeps Getting Better with Useful New Features

  • April 09, 2026
  • Review provided by G2

What do you like best about the product?
I like that Zoom constatly incorporates new functionalities to the tools that already has. For example zooming the speaker in turn, reactions, etc.
What do you dislike about the product?
It can be confusing at times navigating between pages when sharing contents.
What problems is the product solving and how is that benefiting you?
It's a great tool for meetings, online classes and workshops.


    Tony L.

Effortless Setup, Exceptional Video Quality

  • April 09, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for team meetings, webinars, and especially for continuing education courses. I love the ease of use and the clear connection with great video and audio. I've never had a problem with Zoom Workplace, even when sometimes the internet connection interferes with other meetings. The setup was as easy as logging in, setting camera and audio settings, and I was ready to go. It's been great to use so far.
What do you dislike about the product?
There is nothing I dislike about Zoom Workplace.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows me to continue learning and gaining knowledge from wherever I am.


    Red R.

Effortless Connectivity with Breakout Rooms

  • April 09, 2026
  • Review provided by G2

What do you like best about the product?
I like using Zoom Workplace for meetings because of its breakout rooms feature. Breakout rooms help me connect with more people. I also found the initial setup very easy.
What do you dislike about the product?
none
What problems is the product solving and how is that benefiting you?
Zoom Workplace enhances connectivity and allows me to connect with more people through its breakout rooms.