Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless, Reliable Meetings Every Time
What do you like best about the product?
easy to connect, friendly and very reliable source for organizing meetings and video conferences
What do you dislike about the product?
i am not sure if there is anything right now to be dislike the software
What problems is the product solving and how is that benefiting you?
It brings chat, meetings, file sharing, and announcements into one platform, reducing the need to switch between multiple tools.
Effortless for Presenters and Participants Alike
What do you like best about the product?
Ease of use for both presenters/meeting organizers as well as participants.
What do you dislike about the product?
Notifications to participants of a private chat message coming to them. Often overlooked by participants so there must be something about how those notifications come/are received.
What problems is the product solving and how is that benefiting you?
Easy way to meet with groups of participants for professional development support our online content.
Screen Share Recording with Note-Taking Is Invaluable
What do you like best about the product?
Screen share recording with the taking notes option is really useful.
What do you dislike about the product?
The video quality of that recording is a little poor, not HD or 4K
What problems is the product solving and how is that benefiting you?
We can use whiteboard, chats and live video at once. Easy to collaborate remotely worldwide.
Effortless Scheduling and Seamless Collaboration
What do you like best about the product?
The websites are smooth to use, making it easy to schedule meetings from anywhere. Any number of people from the same organization, as well as individuals, can join, provided they have permission from the host.
What do you dislike about the product?
At the moment, I don't have any dislikes about this product. All of its features are truly impressive.
What problems is the product solving and how is that benefiting you?
This platform addresses issues such as team hosting and makes it easy to create meetings. Additionally, it allows us to share our computer screens with one another directly, without needing any third-party tools.
Exceptional Stability and Quality for Seamless Remote Collaboration
What do you like best about the product?
What I like best about Zoom Workplace is the stability of the platform and the high quality of video calls. Even in meetings with many participants, the connection remains reliable, with clear audio and video, which makes communication more effective and professional.
Another strong point is how easy it is to organize participants into breakout rooms. This feature is very intuitive and allows meetings, workshops, and team sessions to be structured in a practical way, improving engagement and collaboration.
Overall, Zoom Workplace provides a smooth, dependable experience for both small meetings and large group sessions, making it an excellent tool for remote communication and teamwork.
Another strong point is how easy it is to organize participants into breakout rooms. This feature is very intuitive and allows meetings, workshops, and team sessions to be structured in a practical way, improving engagement and collaboration.
Overall, Zoom Workplace provides a smooth, dependable experience for both small meetings and large group sessions, making it an excellent tool for remote communication and teamwork.
What do you dislike about the product?
One aspect I like least about Zoom Workplace is that the platform is not always very intuitive, especially when navigating different views and settings during a meeting.
I also experience some difficulty seeing the participants when I am sharing my screen or presenting slides. Switching between the presentation and the participant view is not always seamless, which can make interaction and engagement harder while presenting.
Improving the usability and presentation view options would make the overall experience more fluid and user-friendly.
I also experience some difficulty seeing the participants when I am sharing my screen or presenting slides. Switching between the presentation and the participant view is not always seamless, which can make interaction and engagement harder while presenting.
Improving the usability and presentation view options would make the overall experience more fluid and user-friendly.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of reliable remote communication and collaboration, especially for teams and groups that need to meet online frequently. It provides a stable environment for video calls, ensuring clear audio and video even with many participants.
A major benefit is the high quality of meeting recordings. Being able to record video calls with good audio and image quality allows sessions, trainings, and important discussions to be revisited later, shared with others, and documented properly.
Another key advantage is the ability to create breakout rooms, which makes it easy to promote interaction and collaboration among participants. This is especially useful for workshops, trainings, and group discussions, as it enables more focused conversations and increases engagement.
Overall, Zoom Workplace helps make online meetings more effective, interactive, and well-organized.
A major benefit is the high quality of meeting recordings. Being able to record video calls with good audio and image quality allows sessions, trainings, and important discussions to be revisited later, shared with others, and documented properly.
Another key advantage is the ability to create breakout rooms, which makes it easy to promote interaction and collaboration among participants. This is especially useful for workshops, trainings, and group discussions, as it enables more focused conversations and increases engagement.
Overall, Zoom Workplace helps make online meetings more effective, interactive, and well-organized.
Crystal Clear Audio and Stable Video for Natural Conversations
What do you like best about the product?
Zoom generally gives clear sound and stable video, which makes conversations feel more natural.
What do you dislike about the product?
Video and audio quality drop quickly on weak connections, which can disrupt meetings.
What problems is the product solving and how is that benefiting you?
Before tools like Zoom, virtual meetings were clunky or required complex setups. Zoom makes it easy to connect visually and verbally with teams, clients, or groups wherever they are.
Seamless Screen Sharing and Effortless Calendar Integration
What do you like best about the product?
Screen sharing is extremely seamless and the calendar integration is extremely smooth
What do you dislike about the product?
I'm not a huge fan of the limited time for free meetings
What problems is the product solving and how is that benefiting you?
Zoom is a tool which is very commonly used so the network of users is very vast. I am always guaranteed a client will feel comfortable using zoom.
Reliable, Clear, and Effortless Collaboration Across Teams
What do you like best about the product?
I also like how reliable it is meetings start on time, the audio and video are usually clear, and it works well even when the internet isn’t perfect. Overall, it just makes collaboration feel easy and natural, especially when you’re working with people in different locations
What do you dislike about the product?
What I dislike is that it can feel a bit overwhelming at times. There are so many features and notifications that it’s easy to miss what’s actually important or feel distracted.
I also find that long hours on Zoom can be draining back-to-back meetings don’t leave much room to reset. And sometimes, even small updates or changes to the interface take a while to get used to, which can interrupt the flow of work
I also find that long hours on Zoom can be draining back-to-back meetings don’t leave much room to reset. And sometimes, even small updates or changes to the interface take a while to get used to, which can interrupt the flow of work
What problems is the product solving and how is that benefiting you?
Remote collaboration challenges
Working with people in different places used to mean awkward calls, dropped connections, or confusion about who’s doing what. Zoom Workplace puts conferencing, messaging, and teamwork in one place.
Benefit: It’s simpler to stay aligned with the team, whether you’re across the room or across the world.
Working with people in different places used to mean awkward calls, dropped connections, or confusion about who’s doing what. Zoom Workplace puts conferencing, messaging, and teamwork in one place.
Benefit: It’s simpler to stay aligned with the team, whether you’re across the room or across the world.
Effortless Meetings and Seamless Collaboration with Zoom Workplace
What do you like best about the product?
What I like best about Zoom Workplace is its ease of use and quick implementation, as users can start or join meetings with minimal setup and no learning curve. It’s a tool I use frequently because it’s reliable for daily communication and collaboration, offering a strong set of features like screen sharing, chat, breakout rooms, and recordings without feeling cluttered. Zoom integrates smoothly with calendars and other workplace tools, making scheduling and workflow seamless, and while customer support is rarely needed, the available documentation and support options are helpful when issues arise.
What do you dislike about the product?
What I dislike about Zoom Workplace is that some advanced features are locked behind higher-priced plans, which can limit flexibility for growing teams. Occasional performance issues like audio lag or connectivity drops can happen on unstable networks, and the interface, while simple, can feel a bit crowded as more features are added. Customer support can also be slow to respond on non-enterprise plans, which can be frustrating when issues affect important meetings.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of fast, reliable remote communication by bringing meetings, chat, and collaboration into a single, easy-to-use platform. It benefits me by making it simple to connect with teammates from anywhere, share screens, collaborate in real time, and run meetings without technical friction. By reducing setup time, communication gaps, and dependency on multiple tools, Zoom helps me stay productive and focused on work rather than logistics.
Unmatched Quality and Versatility Across All Devices
What do you like best about the product?
I started using Zoom Workplace from covid time and i am still using it. It is very easy to use and it can be used anywhere. Zoom Workplace video and audio quality is unmatched. Even in larger meetings the quality stays same. I love this app as it consists everything that one requires (chats/screensharing/meetings/calendar/ Ai summaries). The best thing about Zoom workplace is that it works across all devices from phones to computers. I also really appreciate the customer service as they act on problems really fast.
What do you dislike about the product?
Honestly, there is not much to dislike about Zoom Workplace. There was a time when i used to use Zoom everyday and it worked really well all the days.
What problems is the product solving and how is that benefiting you?
I can meet people anywhere and at anytime. My primary use of Zoom Workplace is video conferencing. I attend online lectures, meetings and interviews through Zoom Workplace. It helps me to share my ideas using screen sharing. Thus, It helps me to work better during remote work. I never miss anything from lectures/meetings and all thanks to the Ai summaries. Zoom workplace improves productivity, teamwork and communication.
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